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Kings Norton Coaches

Established in 1989

Average rating:


(4.93 out of 5 from 288 reviews)

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Customer Reviews

Average rating:


(4.93 out of 5 from 11 reviews)

Show all reviews

Showing reviews 1 to 10 of 11

(4/5)

More than a year ago

Verified Customer

"The journey went very well and we arrived back at a reasonable time..The driver was friendly and helpful and also neatly dressed.I use a stick and was very pleased that he gave me a hand off the coach. The coach was a also very clean and comfortable. All in all,it was a very pleasant day out and I am looking forward to my next trip"

Would they recommend: Yes

Driver: Alfie

(4/5)

More than a year ago

Verified Customer

"Journey was good apart from not being able to turn off heater, made onwards journey quite uncomfortable and nausea making Driver was great, apologetic and trying to do everything he could in a vehicle he was unfamiliar with The coach was not as good quality as the normal KNclean, but seats had little knee space or movement space if seat infront wasnt in upright (although they dont go upright lol) position, luckily my neighbour didnt mind not lounging backwards"

Would they recommend: Yes

(4/5)

More than a year ago

Verified Customer

"Thoroughly enjoyed my trip to Southwell. Coach was on time, and comfortable. Driver was friendly, I don’t drive and using a coach to get to places that aren’t easily accessible by public transport is just fantastic. I’ll use them again."

Would they recommend: Yes

Driver: Ian (J)

(4/5)

More than a year ago

Verified Customer

"Driver was helpful and very pleasant, all pick ups and drop offs on time. The vehicle was very clean, my only concerns are no foot rests, no drop down trays for drinks and the seats uncomfortable."

Would they recommend: Yes

Driver: Mick (S)

(4/5)

More than a year ago

Verified Customer

"Can't fault the driver or journey, t do think the coach needed a good clean the backs of the seats were dirty, but yes I would go with you again."

Would they recommend: Yes

Driver: Steve (E)

(4/5)

More than a year ago

Verified Customer

"Good journey overall. Seuver brilliant Coach very good."

Would they recommend: Yes

Driver: Ian (J)

Operator replied on 6th August 2020, 10:13am:
"Thank you for the review! Much appreciated!"


(4/5)

More than a year ago

Verified Customer

"Good day out Pete was very welcoming and informative."

Would they recommend: Yes

Driver: Joe (M)

Operator replied on 10th December 2019, 10:14am:
"Thank you for the review! Shame we didn't get the 5 stars but glad you had a good day out and were happy with the service :-)"


(4/5)

More than a year ago

Verified Customer

"Journey went well. Driver Pete was smart and efficient However the vehicle was not that comfortable especially for older people. Seats were narrow and uncomfortable ."

Would they recommend: Yes

Driver: Steve (K)

Operator replied on 3rd December 2019, 9:40am:
"Thank you Beryl for your review. Sorry to hear you weren't happy with the seats on the vehicle. We have had no oher complaints in regards to the seats on this particular vehicle. The 25 seater coach that you travelled on is one of the newer vehicles on the fleet and has had positive comments in the past about how comfortable the vehicle is to travel on. We used this vehicle on this excursion as numbers were low so to avoid cancelling the trip and letting our customers down we operated the trip in the smaller vehicle. It's not very often we do this as normally we tend to fill a full size coach on our day tours but on this occasion for this trip proved not be so poular. Hope this doesn't put you off travelling with us and look forward to you joining us again on a future day tour :-)"


(4/5)

More than a year ago

Verified Customer

"Went well, Mike did the job cant ask for more, vehicle was fine just a shame about the traffic."

Would they recommend: Yes

Driver: Mick (S)

Operator replied on 14th November 2019, 5:31pm:
"Thanks Simon! Your review is much appreciated :-)"


(4/5)

More than a year ago

"The journey went well on the whole, although we were a bit confused when the driver took us down a busy high street instead of skirting round it, causing a long delay. The driver was polite and friendly, though. I got a bit confused about when to pay the balance--I paid a deposit and thought I'd be able to pay the rest after the journey or at point of service, but then the company rang me repeatedly the morning of the journey for payment. As it was my wedding morning, this was a bit stressful and disruptive, and I feel it could have been avoided. Still, good service overall! I would recommend them."

Would they recommend: Yes

Driver: Ian (J)

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Company Information

3 Church View Close
Shirland
Derbyshire, DE55 6BZ
United Kingdom

Company Registered in England No: 12066038
VAT Registration No: 184097777

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