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Kings Norton Coaches

Established in 1989

Average rating:

(4.93 out of 5 from 155 reviews)

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Customer Reviews

Average rating:

(4.93 out of 5 from 1 reviews)

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More than a year ago

"I put 3/5 stars down to the driver not the company. We asked to stop for toilet break at services and was told to use a can/bottle thought he was joking but he moaned about if we stop the cars behind us would overtake us and we would be stuck behind them He did agree to stop in the end but was told we have 10 minutes or he will leave without us and then told very abruptly we can’t bring drinks back on the minibus incase we were stopped by police, anyway we arrived at Cheltenham and was told if we weren’t back by 7 on the dot he was leaving us there we got back to the minibus at 7:04 and he wasn’t happy and made it known, one of the lads was just finishing his drink as he told us we can’t bring drinks on the bus, he then stormed out the van being very vocal accusing us of trying to sneak it on we had to show him the empty drink on the side of the road before we got on bus on set off home which didn’t take long as he flew back. The minibus was clean and tidy and the trip was fine I would use Kings Norton Coaches again but I would request a different driver"

Would they recommend: Yes

Driver: Steve (E)

Operator replied on 20th March 2019, 1:45pm:
"Dear Customer, Sorry to hear the driver wasn't up to our usual high standard,on this occasion we did have to use an agency staff driver, which we rarely have to do. I will ensure that your comments are passed on to the necessary person in charge. We look forward to seeing you in the future with any coach hire requirements you may have and will guarantee it will be one of our own professional drivers allocated to your job."

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Company Information

3 Church View Close
Derbyshire, DE55 6BZ
United Kingdom

Company Registered in England No: 12066038
VAT Registration No: 184097777