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Kings Norton Coaches

Established in 1989

Average rating:


(0 out of 5 from 150 reviews)

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(142)
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Customer Reviews

Average rating:


(0 out of 5 from 0 reviews)

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Showing reviews 1 to 0 of 0

(5/5)

1 day ago

Verified Review

"The journey went very smoothly it was good to be back on kings Norton’s coach the driver was very smart and helpful and kept the virus guidelines coach was very clean and comfortable looking forward to next trip"

Would they recommend: Yes

Driver: Pete (L)

Operator replied on 6th August 2020, 10:15am:
"Thank you Hazel for the 5 star review! Glad you were happy with the service and enjoyed your day out with us!"


(5/5)

1 day ago

Verified Review

"The journey went very well the drivers experience and help was excellent the vehicle was clean and comfortable our only concern was that certain people did not wear face masks at certain times when the driver was concentrated on is driving duties"

Would they recommend: Yes

Driver: Pete (L)

(5/5)

2 days ago

Verified Review

"Great smooth clean all round"

Would they recommend: Yes

Driver: Pete (L)

Operator replied on 6th August 2020, 10:14am:
"Thank you for the 5 star review!"


(2/5)

2 days ago

Verified Review

"Nice driver shame about the passengers & his lack of insistence on face covering. At least half the passengers were not wearing face coverings as they walked down the coach to leave, so they probably hadn’t bothered to wear them at all, and I could see 4 people wearing masks incorrectly, leaving their noses uncovered. It all felt very unsafe & I intend to cancel another trip I have booked with them"

Would they recommend: No

Driver: Pete (L)

Operator replied on 6th August 2020, 10:12am:
"Jill, I am sorry to hear that you felt unsafe. This was our first excursion operated this year due to the pandemic and as you can understand the face mask rule is all very new to us as it is with everyone. I have a spoken to the driver and he said he did make it clear from the beginning that everyone is required to wear a face a mask/covering when on board the coach. There are face masks signs on every window down the coach and everyone who booked had a copy of our Covid-19 safe operating procedures document, which outlined this as well. The driver is unable to police this when driving as this would be very dangerous to keep looking back to check everyone is wearing a face covering. If you had raised this issue with the driver at the time - he would have clarified the face mask rule if you felt uncomfortable about it. Some passengers did make the office aware that they were exempt from wearing a face covering for medical reasons at the time of booking - so some of the passengers that you may of seen not wearing a face mask may have been exempt. We will be sure to make more efforts to enforce the face mask rule in future. Sorry to hear that you intend to cancel a future trip. We are doing our best to get back up and running whilst keeping everyone safe in these unprecedented times. Other reviews from passengers on the same excursion have been singing our praises on how well we have made travelling a Covid safe experience with the measures we have put in place. We hope this hasn't put you off for good and you will join us again on a trip in the future. Kind regards, Steve Egan Transport Manager"


(4/5)

2 days ago

Verified Review

"Good journey overall. Seuver brilliant Coach very good."

Would they recommend: Yes

Driver: Pete (L)

Operator replied on 6th August 2020, 10:13am:
"Thank you for the review! Much appreciated!"


(5/5)

5 months ago

Verified Review

"Everything absolutely first class,will be back next time coach needed!!"

Would they recommend: Yes

Driver: Pete (L)

(5/5)

5 months ago

Verified Review

"DRIVER WAS ON TIME AND VERY PATIENT AND WAS GREAT SUPPORT ON WHAT WAS A GREAT DAY"

Would they recommend: Yes

Driver: Pete (L)

(5/5)

5 months ago

Verified Review

"I recently hired a 35 seat coach for my sons party. Just so his friends wouldn't travel across Birmingham late at night. Kings Norton Coaches were brilliant. Thankyou. I will hire again."

Would they recommend: Yes

Driver: Joe (M)

(5/5)

5 months ago

Verified Review

"2nd time I've used kings Norton coaches arrived early Kevin's polite friendly nothings to much trouble clean great coach"

Would they recommend: Yes

Driver: Kevin (G)

(5/5)

5 months ago

Verified Review

"Journey was absolutely perfect, our driver did brilliant with handling a large group and letting us know exactly where to meet. Fantastic service all around."

Would they recommend: Yes

Driver: Kevin (G)

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Company Information

3 Church View Close
Shirland
Derbyshire, DE55 6BZ
United Kingdom

Company Registered in England No: 12066038
VAT Registration No: 184097777

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