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Barnes Coaches

Established in 1920

Average rating:


(4.91 out of 5 from 2065 reviews)

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(1965)
(63)
(15)
(6)
(14)

Customer Reviews

Average rating:


(4.91 out of 5 from 63 reviews)

Show all reviews

Showing reviews 1 to 10 of 63

(4/5)

4 weeks ago

"The pick up was a little complex as I had the drivers number but he actually was not on duty that evening and the replacement driver couldn’t contact me. We eventually found each other. Courteous smart driver. Very clean and comfortable minibus with ample boot space. The driver was a little impatient as he dropped us off as we weren’t sure where we were being met."

Would they recommend: Yes

(4/5)

1 month ago

"A late outward journey for which we received an unprompted discount - it would have been helpful to get updates on the delay. But, our journeys too and from our Year 6 residential were very smooth. Very helpful and friendly drivers - thank you very much,"

Would they recommend: Yes

(4/5)

2 months ago

"The driver was very friendly and helpful, and the coach comfortable. We were very happy with our experience, the only criticism being that the toilet was not clean, so not pleasant to use."

Would they recommend: Yes

(4/5)

3 months ago

"The minibus drivers on both occasions were very friendly, helpful, prompt and courteous. The minibuses were very comfortable and smart. My only comment is to ask your drivers to switch the engine off and not idle when arriving early or waiting for people to return to the minibus. I assume you have a policy to do this, as it's illegal to idle, but I didn't want to criticise the driver so didn't say anything directly, I just mentioned that we would be a while so he could switch off if he wanted to. Thank you"

Would they recommend: Yes

(4/5)

4 months ago

"The coach arrived outside the wrong building and the driver was not particularly helpful e.g. pulled off with no warning and didn't check if everyone was on board (they weren't). However the coach was clean, comfortable and on time, and the journey was smooth. They were able to accommodate a last minute change to the itinerary which was much appreciated."

Would they recommend: Yes

(4/5)

5 months ago

"The journey was smooth, the driver was informative, and friendly he was well mannered smart and tidy. The vehicle was clean tidy and comfortable, Even when there was a slight delay waiting to come home that was no issue we were kept informed and the driver seemed fine about it and understood. The whole day went okay and I would definitely use Cheryl's coach trips and Barnes coaches again, overall wonderful experience. Would like to see more trips and verity"

Would they recommend: Yes

(4/5)

7 months ago

"Traffic caused delays and we had to be dropped further from our destination than we would have liked. Our driver was excellent: very helpful and friendly. He even treated us to a guided tour through central London on our way home, which the students enjoyed. Thank you!"

Would they recommend: Yes

(4/5)

12 months ago

"Both drivers were very helpful. As a company, they answered all questions I had prior to the trip"

Would they recommend: Yes

(4/5)

More than a year ago

"All went smoothly and driver was polite and helpful. Coach arrived right on departure time. It would have been nice if it had arrived 10-15 minutes before so we could get people on coach and ticked off before the departure time"

Would they recommend: Yes

(4/5)

More than a year ago

"All went very smoothly. Josh, driver on return trip was brilliant. Only thing was the coach was really hot and couldn’t get it cool. Overall, really impressed."

Would they recommend: Yes

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Company Information

3 Church View Close
Shirland
Derbyshire, DE55 6BZ
United Kingdom

Company Registered in England No: 12066038
VAT Registration No: 184097777

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