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Barnes Coaches

Established in 1920

Average rating:


(4.91 out of 5 from 2051 reviews)

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(1952)
(63)
(14)
(6)
(14)

Customer Reviews

Average rating:


(4.91 out of 5 from 63 reviews)

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Showing reviews 41 to 50 of 63

(4/5)

More than a year ago

"Friday 21st - Avebury to Hampton Court Palace The driver was amazing - he got us into London in an hour 40 mins, and back out (on a Friday night!) in 2 hours. He knew when to ignore the satnav and when to follow it which is invaluable! He was smart and friendly, and the coach was clean. His driving was smooth and felt safe."

Would they recommend: Yes

(4/5)

More than a year ago

"The journey was good, drivers (for both journeys) were very friendly and helpful. Overall the vehicle was clean and comfortable. The only reason for not giving 5 stars is that the toilet facilities were out of order for the outward journey (this wasn't a problem on the return journey). These things happen and will definitely be booking again for future events."

Would they recommend: Yes

Operator replied on 16th August 2016, 12:16pm:
"Hi, many apologies for the toilet not working on one of your journeys. I will investigate the reason behind this. Many thanks."


(4/5)

More than a year ago

"Another trip out for Sainsbury's Veterans to Evesham Country Park and Events House Worcester. The coach was early so we had to go back to the first pick up to collect missing passengers but the coach was clean and Driver helpful we got to the Country park, had a lovely time. The journey from there to Events house did not run smooth as the sat nav sent us all around outskirts of Worcester instead of nearby junction off the motorway so we did arrive a little late. In all fairness some of these post codes cannot be relied on so always have an idea where you are going and discussion with the driver we had a smooth journey home and we would still always book with Barnes as they are reliable."

Would they recommend: Yes

Operator replied on 8th August 2016, 3:16pm:
"Hi, I am glad you had a nice day. I certainly agree that the driver should always have an idea where he is going without using sat-nav and will certainly remind the driver of this. Hopefully it didn't impinge on your day too much. Thanks."


(4/5)

More than a year ago

"The journey was good with a little inconvenience as not toilet facilities on board as well as the inability to play music as equipment faulty. The driver was very good and helpful as well as understanding. The vehicle was well kept. Overall good dealing a part from the point mentioned above."

Would they recommend: Yes

Operator replied on 26th July 2016, 11:12am:
"Hi, I am glad you had a nice day. Apologies if there was any confusion regarding your coach but you hadn't booked a coach with a toilet as at present none of our 96 seat coaches have toilets. I will look into why the audio system wasn't working though as it hadn't been reported to us previously that it wasn't working."


(4/5)

More than a year ago

"My journey there and back from Christchurch was very good apart from the freezing cold air condition. It was turned off for a while as nearly all the passengers were complaining it was so cold then back on again. I was being blasted with cold air from the middle section of the ceiling which went down the whole coach . Not a happy bunny."

Would they recommend: Yes

Operator replied on 7th June 2016, 8:22am:
"Hi, I am glad you enjoyed your trip but am obviously sorry that you felt the air-conditioning was too cold. If you could please let me know the date of the trip you went on I will get one of our engineers to check this coach over to make sure there are no faults with the air conditioning system. Thanks."


(4/5)

More than a year ago

"Great service, timely and professional. Coach was comfortable, would not hesitate to use them again."

Would they recommend: Yes

(4/5)

More than a year ago

"Journey was fine, driver was plesant and approachable. Vehcile was clean and comfortable. "

Would they recommend: Yes

(4/5)

More than a year ago

"Coach driver was very helpful, cheerful and polite. Service was prompt. The caoch was clean. We went for an upgrade but were expecting a 19 seater mini-bus not a coach, which was not really the best option for our purpose."

Would they recommend: Yes

(4/5)

More than a year ago

" Really good holiday Steve the driver was good & very helpful Fellow passengers were great Hotel La Perla Riva was much better than expected having read the reviews it was great, bathroom needed some attention. food at dinner could have been better.Staff were all great .Overall a great hol Thank you once again Barnes"

Would they recommend: Yes

(4/5)

More than a year ago

"Pleasant driver who was very patient with our group who were a little late. Thanks very much, you got us to the venue on time! "

Would they recommend: Yes

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Company Information

3 Church View Close
Shirland
Derbyshire, DE55 6BZ
United Kingdom

Company Registered in England No: 12066038
VAT Registration No: 184097777

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