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Kings Norton Coaches

Established in 1989

Average rating:


(4.91 out of 5 from 45 reviews)

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Customer Reviews

Average rating:


(4.91 out of 5 from 2 reviews)

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Showing reviews 1 to 2 of 2

(4/5)

4 months ago

"The journey went well on the whole, although we were a bit confused when the driver took us down a busy high street instead of skirting round it, causing a long delay. The driver was polite and friendly, though. I got a bit confused about when to pay the balance--I paid a deposit and thought I'd be able to pay the rest after the journey or at point of service, but then the company rang me repeatedly the morning of the journey for payment. As it was my wedding morning, this was a bit stressful and disruptive, and I feel it could have been avoided. Still, good service overall! I would recommend them."

Would they recommend: Yes

(4/5)

4 months ago

"The coach arrived very promptly and went to our destination, then picked us up as arranged.The driver was very friendly and helpful to our less able passengers. My only concern was the difficulty I had using my seat belt. As we had already set off, I didn't want to distract the driver by telling him about it, so moved to another seat.On the return journey my friend also had a problem with her seat belt( a different seat) Perhaps all the seat belts ought to be checked on that coach.. ."

Would they recommend: Yes

Operator replied on 9th May 2019, 10:52am:
"Thank you for your review, we will make sure our mechanic has a look at all the seat belts on the vehicle concerned .The seat belts are checked before the coach leaves the yard ,this is part of the walk around check everyday . Thank you for letting us know though, we will make sure that the driver tells the passengers to approach him with any difficulties with the belts in future before he leaves. We do appreciate the feedback from our customers to help us run our company smoothly and efficiently."


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3 Church View Close
Shirland
Derbyshire, DE55 6BZ
United Kingdom

Company Registered in England No: 8883045
VAT Registration No: 184097777

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