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Kings Norton Coaches

Established in 1989

Average rating:


(4.91 out of 5 from 45 reviews)

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Customer Reviews

Average rating:


(4.91 out of 5 from 45 reviews)

Showing reviews 11 to 20 of 45

(5/5)

3 months ago

"just wanted to say, thank you for the service you provided for Church Airport transfers. It made such a difference to know that we did not have to worry about that part of the journey. The booking process was swift and you were responsive and accomadating. The drivers were pleasant, polite and helpful. The coach was very clean and comfortable. I will definitely use you again should the need arise, and recommend your services."

Would they recommend: Yes

Operator replied on 5th June 2019, 10:03am:
"Thank you for your feedback it means a lot to us! Glad you were happy with the service we provided and we look forward to seeing you in the future with any coach hire requirements you may have :-)"


(4/5)

4 months ago

"The journey went well on the whole, although we were a bit confused when the driver took us down a busy high street instead of skirting round it, causing a long delay. The driver was polite and friendly, though. I got a bit confused about when to pay the balance--I paid a deposit and thought I'd be able to pay the rest after the journey or at point of service, but then the company rang me repeatedly the morning of the journey for payment. As it was my wedding morning, this was a bit stressful and disruptive, and I feel it could have been avoided. Still, good service overall! I would recommend them."

Would they recommend: Yes

(5/5)

4 months ago

"Prior to the journey we had lots of questions and everybody at Kings Norton Coaches that we spoke to was so helpful and friendly. On the day the driver turned up in plenty of time and was lovely to everyone! The coach was very clean and both the outgoing trip and return went without a hitch. Thank you."

Would they recommend: Yes

Operator replied on 5th June 2019, 10:04am:
"Thank you for your feedback it means a lot to us! Glad you were happy with the service we provided and we look forward to seeing you in the future with any coach hire requirements you may have :-)"


(5/5)

4 months ago

"We had a good experience with Kings Norton Coaches and would highly recommend them!"

Would they recommend: Yes

Operator replied on 5th June 2019, 10:05am:
"Thank you for your review, very much appreciated. I'm glad you were happy with the service again and hope to see you soon!"


(5/5)

4 months ago

"A very enjoyable journey. The driver was smart and well-dressed in his uniform. The coach was clean and comfortable. The driver was attentive, cheerful, friendly and helpful."

Would they recommend: Yes

Operator replied on 5th June 2019, 10:05am:
"Glad you were happy with the service you received from our company and we look forward to doing business with you again"


(5/5)

4 months ago

"I booked a coach to take my family and friend to a black tie evening in Kings Heath, Birmingham, Steve the driver was excellent, he called me a couple of days before to go over the details of the pickups and drop offs. The coach was very clean and well looked after. I think that the service you get from Kings Norton Coaches is of the highest stranded. Thanks to Steve our driver for looking after us so well. I will be using them again in the future."

Would they recommend: Yes

Operator replied on 5th June 2019, 10:06am:
"Thank you for your review, very much appreciated. I'm glad you were happy with the service again and hope to see you soon!"


(5/5)

4 months ago

"Wonderful. Arrived early. Vehicle perfect. Knowledgeable of area and driving route. Extremely professional and personal service."

Would they recommend: Yes

Operator replied on 9th May 2019, 9:09am:
"Thank you for taking the time to leave us a review. Glad you were happy with the service you received from our company,please keep us in mind for any future bookings."


(4/5)

4 months ago

"The coach arrived very promptly and went to our destination, then picked us up as arranged.The driver was very friendly and helpful to our less able passengers. My only concern was the difficulty I had using my seat belt. As we had already set off, I didn't want to distract the driver by telling him about it, so moved to another seat.On the return journey my friend also had a problem with her seat belt( a different seat) Perhaps all the seat belts ought to be checked on that coach.. ."

Would they recommend: Yes

Operator replied on 9th May 2019, 10:52am:
"Thank you for your review, we will make sure our mechanic has a look at all the seat belts on the vehicle concerned .The seat belts are checked before the coach leaves the yard ,this is part of the walk around check everyday . Thank you for letting us know though, we will make sure that the driver tells the passengers to approach him with any difficulties with the belts in future before he leaves. We do appreciate the feedback from our customers to help us run our company smoothly and efficiently."


(5/5)

4 months ago

"I have used Kings Norton Coaches for many years now, because of their excellent customer service. They are honest and reliable. Absolutely brilliant."

Would they recommend: Yes

Operator replied on 8th May 2019, 1:58pm:
""Thank you again for your positive feedback it means a lot to us! Glad you were happy with the service we provided and we look forward to seeing you in the future with any coach hire requirements you may have :-)""


(5/5)

5 months ago

"THE JOURNEY WENT VERY SMOOTHLY, ONLY 3 HOURS INCLUDING A BREAK TO GET TO WINCHESTER. THE DRIVER, PETE, WAS GREAT AND HIS DRIVING IS EXCELLENT. THE COACH WAS VERY CLEAN AND IT WAS A VERY COMFORTABLE JOURNEY"

Would they recommend: Yes

Operator replied on 8th May 2019, 1:59pm:
""Thank you for your review, very much appreciated. I'm glad you were happy with the service again and hope to see you soon!""


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3 Church View Close
Shirland
Derbyshire, DE55 6BZ
United Kingdom

Company Registered in England No: 8883045
VAT Registration No: 184097777

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