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Destinations Coaches

Established in 2010

Average rating:

(4.70 out of 5 from 20 reviews)

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Customer Reviews

Average rating:

(4.70 out of 5 from 1 reviews)

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More than a year ago

"Can’t rate them as they were not the company who finally supplied our coach. It was another company who had the wrong details, no parking had been booked (we were going to Wembley Stadium so it was necessary,) and I was told that I would have to pay for it and that it would be expensive as it hadn’t been booked in advance. At no point had anyone spoke to me prior to the day to discuss this. I don’t even understand why it would be my responsibility to arrange parking!! I spent most of the journey worrying as a result as I did not have the funds. In the end we were unable to get parking as the game was a sellout, we were late entering the stadium as time was wasted trying to find parking and we were literally thrown off the coach as the driver had to stop on a busy road. I then spent the game worrying about where the coach had gone to park and if I would go back to a demand for money I didn’t have. A very bad experience which ruined the event for me and made me feel embarrassed as the driver announced to the full coach that parking had not been arranged and I felt made it look like my fault. Very poor all round and I’m not actually sure who was responsible for the breakdown in communication but I’m not able to recommend Destination Coaches due to this."

Would they recommend: No

Operator replied on 13th November 2019, 1:12pm:
"We apologise for the issues with the company who took you to wembley, and certainly the issues with the driver and the details will be investigated as all the relevant details were sent to the coach company the day before your journey. As far as the parking issue is concerned, your journey was booked through Coach Hire Comparison, and when your confirmation is issued it clearly states "This quote does not include any parking charges except on airport transfers. This additional charge has to be paid by the client" and goes on to say that all journeys are subject to our normal terms and conditions to be found on our website. I"

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Company Information

3 Church View Close
Derbyshire, DE55 6BZ
United Kingdom

Company Registered in England No: 12066038
VAT Registration No: 184097777