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Barnes Coaches

Established in 1920

Average rating:


(4.92 out of 5 from 2092 reviews)

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(1992)
(63)
(15)
(6)
(14)

Customer Reviews

Average rating:


(4.92 out of 5 from 2092 reviews)

Showing reviews 1591 to 1600 of 2092

(1/5)

More than a year ago

"Tried to postpone downtown Abby trip due to urgent hospital admission , was told about no refund policy which whilst I understand. Was explained in a brusque and unsympathetic way , having been a regular customer for many years I will not be using you in future"

Would they recommend: No

Operator replied on 8th August 2016, 8:55am:
"My apologies, no need for this at all and I will be investigating and taking action. My apologies again."


(5/5)

More than a year ago

"This year we had the best driver! Here 13 years I have come to England with groups. This year I was fortunate to have Lucy, a very high quality driver, the best since all these years! In addition it is helpful and she knows very well the region Always as comfortable bus ... Too bad you do not have smaller bus ... See you next year ! (With Lucy course)"

Would they recommend: Yes

(5/5)

More than a year ago

"The coach hire went very well and the company were brilliant, a lovely clean coach and a great driver ,We always use Barnes for our functions and each time they provide an excellent service"

Would they recommend: Yes

(5/5)

More than a year ago

"Hired Barnes coaches to transport guests to and from our wedding on 24th July. They were fantastic. Great value and excellent staff from start to finish. The driver when returning even hung around for any stragglers who hadn't made their way to the coach yet! Excellent, Would definitely recommend and use again!"

Would they recommend: Yes

(5/5)

More than a year ago

"We tendered for this annual trip and Barnes were the cheaper company. not just on price but in so many other ways. we are able to have the pick time and location we wanted. The drivers explain safety procedure to all passengers in a friendly and polite manner. they notify us of changes / stops throughout the journey. when we arrive, the drivers go above and beyond what they would normally do. they help out in anyway they can. they become one with us that without them our members would find the walk that they do during the week unbearable. the drivers give encouragement and help everyone on board. nothing is too much trouble. our members want the same coach company every year and the same drivers. they are part of the British Dutch walking Fellowship family. it would not be the same without them."

Would they recommend: Yes

(5/5)

More than a year ago

"Austria - Picked up from the door, minibus very clean and driver very courteous especially for 4am. taken to greenbridge to meet the main coach. All on time, Met our main tour guide on route and all we can say is if you have 'Steve' as your driver/guide you wont go wrong. Felt very safe and relaxed while he was driving and he is very knowledgeable and kept us inform all the way, with plenty of stops to stretch our legs on the long journey. He is a real credit to your company, And as his saying goes 'tough' from one of your toughers. Thanks for a great holiday"

Would they recommend: Yes

(4/5)

More than a year ago

"The journey was good with a little inconvenience as not toilet facilities on board as well as the inability to play music as equipment faulty. The driver was very good and helpful as well as understanding. The vehicle was well kept. Overall good dealing a part from the point mentioned above."

Would they recommend: Yes

Operator replied on 26th July 2016, 11:12am:
"Hi, I am glad you had a nice day. Apologies if there was any confusion regarding your coach but you hadn't booked a coach with a toilet as at present none of our 96 seat coaches have toilets. I will look into why the audio system wasn't working though as it hadn't been reported to us previously that it wasn't working."


(5/5)

More than a year ago

"The journey was great. The driver who was well turned out was pleasant, helpful and enabled our trip to run smoothly from start to finish. He was also an excellent driver. The coach was clean, comfortable and the air conditioning worked well, a real bonus on a hot day!"

Would they recommend: Yes

(5/5)

More than a year ago

"I use Barnes every year for our trip to Ascot - Richard the driver couldn't be more helpful - very professional. From booking through to drop off I have no complaints whatsoever - Excellent all round."

Would they recommend: Yes

(5/5)

More than a year ago

"Driver was brilliant. Coach was clean and tidy. Service throughout has been excellent! Highly recommend and will be using again!"

Would they recommend: Yes

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Company Information

3 Church View Close
Shirland
Derbyshire, DE55 6BZ
United Kingdom

Company Registered in England No: 12066038
VAT Registration No: 184097777

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