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TravelSafe

Established in 2009

Average rating:


(4.91 out of 5 from 146 reviews)

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Customer Reviews

Average rating:


(4.91 out of 5 from 146 reviews)

Showing reviews 1 to 10 of 146

(5/5)

2 weeks ago

"Both journeys from Edinburgh to Manchester and back went perfectly. Graham the driver arrived early for both trips and was very helpful. Minibus was spotless."

Would they recommend: Yes

(4/5)

3 weeks ago

"Would have been 5 star if not for the delays. Driver was a decent bloke, mini bus clean and comfortable, was just an hour late dropping off and picking up so was some waiting around, although he did call to say he was running late so we knew he was coming. Just held up plans that was all."

Would they recommend: Yes

(5/5)

3 weeks ago

"Would recommend. Made a few changes to journey including asking for an earlier pick up on the day and this was not a problem. Drivers very friendly and mini bus very clean."

Would they recommend: Yes

(5/5)

4 weeks ago

"We couldn’t have been happier with our journey! Craig our driver was amazing, he helped with all our bags and was really accommodating of lots of us on a hen do!!! The minibus was lovely and new, couldn’t have asked for a better driver! Thank you so much Craig! Would 100% recommend!"

Would they recommend: Yes

(5/5)

1 month ago

"The Journey went extremely well and the driver Mike was lovely and very accommodating. I do however have one issue and complaint. I booked an executive minibus with leather seats and tables as stated on the comparison page when it arrived I was advised it had been changed due to my numbers. It was an ordinary minibus I feel travel safe use pictures of an executive minibus to gain your booking when Infact do not have this available as I was informed by the driver they’ve never owned a bus with tables and leather seats! I feel I was conned out of my booking and therefore feel was unacceptable!"

Would they recommend: Yes

Operator replied on 21st April 2022, 10:46am:
"Hi Emma first of all I would like to thank you very much for your 5 star review of our service. I would also like to apologise for the mix up over the vehicle used. We do have an executive vehicle but unfortunately only 1. It does have leather seats but the tables are similar to what you would get on a plane. It was used on another job because of the number of passengers. On our booking page it does state at the bottom that the vehicle advertised may not be used on the job. The price I quote applies to any of our vehicles. They are all nice, full height clean vehicles and I am happy you still enjoyed your travel down and back home."


(5/5)

1 month ago

"Driver was very friendly, happy to stop at services a few times when some of the party needed the toilet, Was very impressed with the service and professionalism throughout. If we go away in a big party again I will 100% using them again!"

Would they recommend: Yes

(5/5)

1 month ago

"Driver was very accommodating to our every need"

Would they recommend: Yes

(5/5)

1 month ago

"Graham was very accommodating and ensured he was on time. He also allowed us to change pick up time last minute which was great. He got us to and from our location safe. Thank you"

Would they recommend: Yes

(5/5)

2 months ago

"We booked the Mini bus for 15 lads to go to Blackpool for the weekend,Our driver Craig was spot on!!.He stopped for toilet breaks and was happy for us to play our tunes through the Bluetooth.We changed our time to be picked up the following day and he was happy to do so.The bus was clean tidy and we would deffo use this Mini bus again."

Would they recommend: Yes

(5/5)

2 months ago

"We had a different driver there and back and both was lovely . Great vehicle on the way there especially with Phil . We all had a lovely journey. Very happy"

Would they recommend: Yes

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Company Information

3 Church View Close
Shirland
Derbyshire, DE55 6BZ
United Kingdom

Company Registered in England No: 12066038
VAT Registration No: 184097777

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