Stanley Travel (North East) Ltd.
Established in 1961
Average rating:
(4.98 out of 5 from 325 reviews)
Company Vehicles
16 seat Executive Minibus
16 seat Standard Minibus
35 seat Executive Mini Coach
36 seat VIP Coach
49 seat Standard Coach
49 seat Executive Accessibility Coach
53 seat Executive Touring Coach
72 seat Standard Double Decker
About
In 2009, we joined the UK Coach Industry’s most elite operators by becoming one of only 38 in the country to be awarded the Coach Marque accredited by the Confederation of Passenger Transport in recognition of the quality and consistency of our services. in 2018 we were one of only 11 foundung members of the DVSA's EARNED RECOGNITION scheme for coach operators
Before the award, we’ve always kept our services customer-focused, with a dedication to providing the same quality services and long-standing family beliefs that Robert McGill Scott had, in 1961.
It was Robert who started Stanley Taxis (as we were known back then), with two cars in a wooden hut, more than 50 years ago. Since then, our family business has grown considerably, but we remain the same people at heart. With over 75 vehicles and employing more than 70 people, Stanley Travel – as we’re known today – is the largest taxi operator and one of the major employers in the North Durham region.
During the time of our ever-expanding company, we’ve become an ‘umbrella’ company for our travel brands – Stanley Taxis, Stanley Coaches, Stanley Fleetserve and The Bike Bus – all of which operate under the Stanley Travel parent company name.
We pride ourselves on only ever using high class, quality vehicles from respected manufacturers, alongside trained and qualified staff who are equally respected, reliable and dedicated to ensuring the expectations of our customers are met, if not exceeded. Our sole aim is to provide the “personal touch” – often so lacking in the transport and travel industry – to all of our customers, 24 hours a day, 365 days a year.
Operator Licence
Stanley Travel (North East) Ltd. currently holds a International licence.
Location
Customer Reviews
Showing reviews 301 to 310 of 319
Mrs monica dawson, Stanley.co durham
(5/5)
More than a year ago
"Smooth and comfortable journey The driver was very clean and smart. Very helpful The coach was immaculate clean and comfortable"
Would they recommend: Yes
Operator replied on 20th November 2019, 1:33pm:
"Good Afternoon Monica, Thank you for your kind words. We will pass these onto the team, Kind Regards Stanley Travel Operations."
Customer, Houghton le Spring
(5/5)
More than a year ago
"Excellent journey, my group departed and arrived exactly on time. First class drivers, very professional, well dressed and went over and above with customer service. I hired the 57 seater which is a beautiful coach with enough leg room and comfortable seats."
Would they recommend: Yes
Group Leader, Kings Priory School - Tynemouth
(5/5)
More than a year ago
"Our coach driver was fantastic. Not only was he very personable, he also had an incredible historical knowledge of the battlefields and locations. He also helped to make our visit superb. It was fantastic."
Would they recommend: Yes
Mr Barnett, DH1 3ET
(5/5)
More than a year ago
"Smooth journey, well dressed and courtious driver, bus lovely and clean. Will use again, excellent."
Would they recommend: Yes
Operator replied on 22nd November 2019, 10:19am:
"Good Morning,
Thank you for your review, We will pass your comments onto the driver."
Durham University, Durham
(5/5)
More than a year ago
"The driver (Leo) was outstanding. Helpful, friendly and professional."
Would they recommend: Yes
Operator replied on 22nd November 2019, 10:19am:
"Thankyou for your review, We are glad you enjoyed your trip and will pass your comments onto Leo."
Mr Pickett, Newcastle Upon Tyne
(5/5)
More than a year ago
"Excellent journey in a clean, smart coach with a friendly driver. Trusted provider."
Would they recommend: Yes
Operator replied on 20th November 2019, 1:33pm:
"Thank you for the review, We look forward to seeing you again soon."
Customer, Consett
(5/5)
More than a year ago
"Clean bus, on time, good trip, cant say fairer than that"
Would they recommend: Yes
Customer, Stanley
(5/5)
More than a year ago
"A brill day to Edinburgh Christmas market really enjoyed the market, coach was nice and comfy and Paul the driver friendly and helpful."
Would they recommend: Yes
Operator replied on 20th November 2019, 1:32pm:
"Good Afternoon, Thank you for your kind review."
Ms Hardy, DH1
(5/5)
More than a year ago
"Brilliant, John was accommodating, friendly and helpful. Coach was spotless and spacious. Nothing too much trouble."
Would they recommend: Yes
Operator replied on 18th November 2019, 3:56pm:
"Thank you for leaving a review. Your kind words will be passed onto the driver and the rest of the team."
Sue Olsson, York
(5/5)
More than a year ago
"Excellent service, on time both ways, the driver was friendly and cheerful. Was a bit nervous as had booked via the internet as lived a way away. No need to have worried, everything was perfect."
Would they recommend: Yes
