Stanley Travel (North East) Ltd.
Established in 1961
Average rating:
(4.98 out of 5 from 353 reviews)
Company Vehicles
16 seat Executive Minibus
16 seat Standard Minibus
35 seat Executive Mini Coach
36 seat VIP Coach
49 seat Standard Coach
49 seat Executive Accessibility Coach
53 seat Executive Touring Coach
72 seat Standard Double Decker
About
In 2009, we joined the UK Coach Industry’s most elite operators by becoming one of only 38 in the country to be awarded the Coach Marque accredited by the Confederation of Passenger Transport in recognition of the quality and consistency of our services. in 2018 we were one of only 11 foundung members of the DVSA's EARNED RECOGNITION scheme for coach operators
Before the award, we’ve always kept our services customer-focused, with a dedication to providing the same quality services and long-standing family beliefs that Robert McGill Scott had, in 1961.
It was Robert who started Stanley Taxis (as we were known back then), with two cars in a wooden hut, more than 50 years ago. Since then, our family business has grown considerably, but we remain the same people at heart. With over 75 vehicles and employing more than 70 people, Stanley Travel – as we’re known today – is the largest taxi operator and one of the major employers in the North Durham region.
During the time of our ever-expanding company, we’ve become an ‘umbrella’ company for our travel brands – Stanley Taxis, Stanley Coaches, Stanley Fleetserve and The Bike Bus – all of which operate under the Stanley Travel parent company name.
We pride ourselves on only ever using high class, quality vehicles from respected manufacturers, alongside trained and qualified staff who are equally respected, reliable and dedicated to ensuring the expectations of our customers are met, if not exceeded. Our sole aim is to provide the “personal touch” – often so lacking in the transport and travel industry – to all of our customers, 24 hours a day, 365 days a year.
Operator Licence
Stanley Travel (North East) Ltd. currently holds a International licence.
Location
Customer Reviews
Showing reviews 1 to 10 of 353
Customer, Middlesbrough
2 weeks ago
"The journey was smooth and went well. The driver was professional and arrived at the pickup point on time. He was very helpful and made sure that all passengers were treated with respect and helped with all their needs. The vehicle was also clean and comfortable. This goes to show that the driver put in much effort and time in ensuring the vehicle was clean and comfortable."
Would they recommend: Yes
Customer, Birtley
2 weeks ago
"Journey went well Both drivers were very helpful and professional The vehicle was very clean and comfortable"
Would they recommend: Yes
Marisol Virgili Llebaria, Reus (Catalunya)
2 weeks ago
"Everything was perfect!! Timetable, bus driver's kindness, the coach very confortable... I'm very pleased of your professionality!"
Would they recommend: Yes
Barry Lowes, Chester le street
1 month ago
"Great experience and the driver was attentive and kind. The bus was superb."
Would they recommend: Yes
Customer, Durham
2 months ago
"Fantastic service. Booking process simple and friendly staff who arranged it. Drivers very friendly and helpful! Would 100% recommend"
Would they recommend: Yes
Mr Cody, Ireland
2 months ago
"5 out of 5 , very obliging and helpful, thanks very much for everything"
Would they recommend: Yes
gayle gills Dreamflight, newacstle
5 months ago
"The journey from Newcastle to London was flawless. Our drivers Michael and Shaun could not have been more accommodating. We very much appreciated the upgraded bus, it made the start of the trip perfect. We hope to be able to use your services again next year, your team made everything very easy with great communication and as I said really helpful."
Would they recommend: Yes
Newcastle United Disabled Supporters Ass (NUDSA), Newcastle Upon Tyne
5 months ago
"Great trip to Nottingham Forest on Sunday. Driver was brilliant as usual and journey down went great. Vehicle was spotless and plenty of rubbish bags which weren't in the way. Sorting our wheelchair user to get n and out of the coach by lift was excellent, and helping our other wheelchair users getting their chairs out of the hold and also our ambulant disabled. Everything was spot on."
Would they recommend: Yes
Miss T Morley, Gateshead
7 months ago
"The journey was excellent, the driver (Adam) was very helpful and knowledgable and looked after us all including special wheelchair passengers. There was a near collision on the way up when a car literally pulled out infront of us. He got us out of an impossible situation when we entered a road that was closed without any signpost. He turned the coach round on a sixpence even though the area was teeming with pedestrians. He was of course polite and helpful. Because of our experiences on the day we will definately be back again.. The only negative thing was the lack of an onboard toilet."
Would they recommend: Yes
Mrs J Collingwood, County Durham
7 months ago
"Thank you so much Stanley Travel for our recent coach to South Causey inn prompt efficient service coach was very clean comfortable and driver very friendly would definitely use you again"
Would they recommend: Yes
