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Asa Travel Ltd

Established in 2014

Average rating:


(4.37 out of 5 from 30 reviews)

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Customer Reviews

Average rating:


(4.37 out of 5 from 30 reviews)

Showing reviews 1 to 10 of 30

(5/5)

3 weeks ago

"The coach was on time, made good time on the roads, the driver was helpful and considerate. The vehicle was spacious and people were impressed with the amount of leg room there was. There were small rubbish bags provided for each pair of seats, which was really handy. Would use again."

Would they recommend: Yes

(2/5)

1 month ago

"We were very disappointed that there was no aircon or wifi on board as per advertised. The toilets were broken on board, I know it can’t be helped but not advised of pre pick up. We were not told of the driver change or where at Birmingham airport to be picked up. The driver was late upon our return, this is due to an accident on the motorway but no call was made to advise, it took a few attempts to call and find out ourselves. We are still awaiting a refund for an accidental overpayment."

Would they recommend: No

(5/5)

2 months ago

"The driver, Artif, was very kind and flexible, allowing us to stop when we want and also offering to drive us to the beach too at our destination. The vehicle was clean, spacious and multiple bins were provided. Would definitely recommend this company and Artif!!"

Would they recommend: Yes

(1/5)

2 months ago

"On the run up to my journey I had no correspondence from ASA Travel. I emailed them to try to amend my journey, only to be told that I had no booking and they were fully booked due to Royal Ascot weekend, even though I had paid in full with a confirmation email. I then had to hunt through the Internet to find a working phone number to speak with someone to find out what was going on. Finally got an answer, and was told that my booking was actually still going ahead. On the day of the journey the driver turned up on time and from the outside the coach looked very modern, inside however, it needed abit of work. One of the windows at the back had water inside the glazing, and there was a foul smell coming from the toilet. When we got to our destination, we noticed that the toilet system had leaked all over our luggage, leaving our bags and clothes smelling of urine! The driver said that it wasn't his fault and that he had to find somewhere to park up and have his break. Once we'd checked into our rooms, we all had to walk into town to find a laundrette to get our clothes washed and dried. On the return journey, the driver spent alot of time on his phone whilst driving, even after being told by some of the passengers to put it away."

Would they recommend: No

(5/5)

3 months ago

"Journey Was Amazing!! Anxious at First, but everything went smoothly. The driver was prompt with arriving and even offered to stop at services during the journey!! The coach was spotless, Modern and Comfortable. Definitely will be using them again!! Thanks so much Guys!!!"

Would they recommend: Yes

(5/5)

3 months ago

"Fantastic service throughout. Despite not knowing the area particularly well, Mo (our driver) made the journey seem effortless and all passengers were made to feel comfortable. The coach was extremely clean and modern which made our journeys all the better. Mo was easily contactable on the day both before pickup and throughout. Nothing was too much for him and he ensured that both trips went smoothly. He is a credit to ASA Travel. I would definitely use ASA again for travel."

Would they recommend: Yes

(5/5)

3 months ago

"Very good journey with Ash. Vehicle was very smart and comfortable."

Would they recommend: Yes

Operator replied on 18th May 2022, 11:13pm:
"Thank you so much for your feedback."


(5/5)

4 months ago

"Clean, efficient, journey for us and would definitely use ASA travel Ltd again"

Would they recommend: Yes

Operator replied on 9th May 2022, 11:36am:
"Thank you so much for feed back we lookforward to serve you again in future thanks."


(5/5)

4 months ago

"Very happy with the service, arrived early, good communication. Would definitely use again. Thanks"

Would they recommend: Yes

Operator replied on 8th March 2022, 9:55pm:
"Thank you so much for taking the time out to leave us this feedback - we really do appreciate it."


(3/5)

5 months ago

"Timekeeping was great and the driver was very professional. The coach itself was very dirty which was disappointing - especially at the moment with Covid etc. Hygiene should be top priority. Also there was no music/entertainment which should be available on longer journeys."

Would they recommend: No

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Company Information

3 Church View Close
Shirland
Derbyshire, DE55 6BZ
United Kingdom

Company Registered in England No: 12066038
VAT Registration No: 184097777

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