Asa Travel Ltd
Established in 2014
Average rating:
(4.60 out of 5 from 48 reviews)
Company Vehicles
About
We are family run business started 2014 we cover every UK city Airports Beaches and theme parks.Asa can provide from standard to executive minibuses and coaches for all your needs. Day trips Night outs and Hen nights.
Operator Licence
Asa Travel Ltd currently holds a Restricted licence.
Licence Number: PD1135593
Location
Customer Reviews
Showing reviews 1 to 10 of 48
Steve Yates, Staffordshire
4 days ago
"Great service. On time and was very helpful. Barry (driver) was great and would recommend and use them again"
Would they recommend: Yes
Customer, Birmingham
4 weeks ago
"Great driver! Very helpful and did his best to make the drive as comfortable and accommodating as possible! Would highly recommend for all future endeavours!!!"
Would they recommend: Yes
Operator replied on 20th March 2024, 3:18pm:
"Than you so much
Look forward to serve you again in coming weeks."
Customer, Warwick
2 months ago
"The journey was smooth and the driver was very easy to communicate with and helpful. Thank you!"
Would they recommend: Yes
Camara, Birmingham
2 months ago
"All the lead up to the journey was very smooth and ASA were very accommodating when changes to the journey were requested. Only let down was that the driver was 30 minutes late in picking us up which delayed us reaching our destination. We would use ASA again and will treat the lateness of the driver as an isolated incident."
Would they recommend: Yes
Customer, West Midlands
2 months ago
"Minibus turned up and was dirty, wasn't anywhere to put carry on cases although we informed them that there would be 10 cases. Luckily there was 3 spare seats to put them on. No charger points as advised. Seatbelts didn't all work and those that did would not retract and you kept getting pinned back, don't know how it passed MOT/safety test. Funny sound from underneath and minibus, was swaying all over the motorway lanes. Driver was erratic! He undertook in between a lorry and an artic so close we thought we were going to get squashed in between them & the artic had to swerve, we all shouted at that point to stop undertaking. He also kept messing with his phone. He seemed in a hurry on our return and even asked if we wanted to leave early, which we didn't. Worst journey to London from West Midlands and grateful to be alive."
Would they recommend: No
Operator replied on 8th February 2024, 12:13pm:
"We take a feedback seriously and have thoroughly investigated the matter with our driver. He has adamantly denied the allegations made against him and assured us that the bus was in impeccable condition, both inside and out. Our team diligently ensures that each vehicle is meticulously inspected before departing from our depot, including checking the cleanliness and functionality of all amenities.
In order for us to further address your concerns, we kindly request any evidence you may have, such as photos or videos, to support your claims. Additionally, regarding the seat belts, we can confirm that they are new and regularly inspected as this is required by law to ensure they are in proper working condition. While seat belts may occasionally become twisted due to passenger use, they can be easily rectified.
Furthermore, our driver informs us that he did offer the option for passengers to contact him should they wish to depart early and did not force you to leave early. Our buses are equipped with sufficient storage space, including a boot and space behind the seats so this shouldn't have been an issue for a one day stay.
Regarding the driving style, our driver has been a valued member of our team for the past three years and has consistently received positive feedback. While we understand your concerns, without evidence to support your claims, we cannot substantiate the allegations against him.
Please know that we are committed to providing a safe and comfortable journey for all our passengers, and we appreciate your feedback as it helps us improve our services. Should you have any further concerns or evidence to share, please do not hesitate to contact us."
Alison Thomas, Wolverhampton
3 months ago
"The journey was wonderful and the driver just as amazing would definitely use again and have recommended people to use them. The only issue was that the coach tables were not particularly clean."
Would they recommend: Yes
Customer, London
3 months ago
"Terrible, unfortunately. Our driver was exactly one hour late because he didn't know how to navigate London properly. Because of that added time trying to navigate, he went over 4.5 hour limit. This made us lose our next appointment (costly to replace tickets)."
Would they recommend: No
James, Rugby
4 months ago
"We were welcomed early and provided driver details and pick up in good time."
Would they recommend: Yes
Ruth, Birmingham
4 months ago
"Travel journeys safely completed as per booking. Very pleased they could help us when train strikes meant our original travel plans were cancelled. Coach was very warm and some bits of litter left from previous booking. Driver communicated well with us about his required breaks and ensured safety of our young people during the journey. Thank you."
Would they recommend: Yes
Andy Craddock, Birmingham
4 months ago
"Excellent driver and excellent service provider, thank you. We will definitely be using our local provider again. Can only recommend 5 stars out of 5 for such an amazing driver Mo and ASA travel"
Would they recommend: Yes
