Stanley Travel (North East) Ltd.
Established in 1961
Average rating:
(4.98 out of 5 from 370 reviews)
Company Vehicles
16 seat Executive Minibus
16 seat Standard Minibus
35 seat Executive Mini Coach
36 seat VIP Coach
49 seat Standard Coach
49 seat Executive Accessibility Coach
53 seat Executive Touring Coach
72 seat Standard Double Decker
About
In 2009, we joined the UK Coach Industry’s most elite operators by becoming one of only 38 in the country to be awarded the Coach Marque accredited by the Confederation of Passenger Transport in recognition of the quality and consistency of our services. in 2018 we were one of only 11 foundung members of the DVSA's EARNED RECOGNITION scheme for coach operators
Before the award, we’ve always kept our services customer-focused, with a dedication to providing the same quality services and long-standing family beliefs that Robert McGill Scott had, in 1961.
It was Robert who started Stanley Taxis (as we were known back then), with two cars in a wooden hut, more than 50 years ago. Since then, our family business has grown considerably, but we remain the same people at heart. With over 75 vehicles and employing more than 70 people, Stanley Travel – as we’re known today – is the largest taxi operator and one of the major employers in the North Durham region.
During the time of our ever-expanding company, we’ve become an ‘umbrella’ company for our travel brands – Stanley Taxis, Stanley Coaches, Stanley Fleetserve and The Bike Bus – all of which operate under the Stanley Travel parent company name.
We pride ourselves on only ever using high class, quality vehicles from respected manufacturers, alongside trained and qualified staff who are equally respected, reliable and dedicated to ensuring the expectations of our customers are met, if not exceeded. Our sole aim is to provide the “personal touch” – often so lacking in the transport and travel industry – to all of our customers, 24 hours a day, 365 days a year.
Operator Licence
Stanley Travel (North East) Ltd. currently holds a International licence.
Location
Customer Reviews
Showing reviews 71 to 80 of 370
Tony Dowling, Gateshead
More than a year ago
"I regularly use Stanley Travel - they are very easy and reliable to use for booking and the coaches are always clean and well looked after. The drivers also are invariably good natured, helpful and cooperative. My guess is that it would be difficult to find a better coach travel company!"
Would they recommend: Yes
N Hall, NE16
More than a year ago
"Thank you to Paul our driver who looked after us on Saturday the coach was lovely and clean and very comfortable. Our journey was spot on, he kept perfect timing and was outside waiting for us at the end of the night . Paul went over and above, even dropping a mum and daughter off at home due to the A1 being closed . I would highly recommend this company and look forward to using you again . Thank you"
Would they recommend: Yes
Mr Shepherd, Co.Durham
More than a year ago
"Prompt puck up Excellent driver communication Clean and tidy bus on arrival and departure"
Would they recommend: Yes
Dr P Cain, United Kingdom
More than a year ago
"Journey was timed to perfection - coach at the departure point 30 minutes early. The driver, Garry, was brilliant - smart, skilled, funny and friendly! Difficult driving on the side of Ullswater was done with skill and good humour. Coach was immaculate and very comfortable. Would definitely use them again."
Would they recommend: Yes
Mrs E Parker, County Durham
More than a year ago
"Lovely coach and driver, very professional"
Would they recommend: Yes
Colin, Consett
More than a year ago
"Gary (our driver) could not have been more friendly & accommodating; he arrived right on time & the coach was in pristine condition."
Would they recommend: Yes
Anne McGuinness, Newcastle
More than a year ago
"Coach was modern and comfortable. Driver was amazing with great feedback from the group. In the area there was sadly a major car accident which the driver diverted and navigated around with ease. Delighted with the service"
Would they recommend: Yes
Miss C Ward, County Durham
More than a year ago
"The driver arrived ahead of the planned pick up time. The driver was smart and polite, all of the timelines were met and an additional drop off was agreed without discussion. An excellent service, we would happily use Stanley Travel again"
Would they recommend: Yes
Irene Wilkinson, DH1 2DF
More than a year ago
"The bus arrived on time and the driver was very helpful as the passengers stowed their luggage in the boot. We arrive at the predicted time. He was equally as punctual on the journey home. The journey was uneventful and we felt that we were in good hands at all times. The driver was well-presented and the coach was clean and comfortable. I was also impressed by the staff I spoke to when I was ordering the coach. They were helpful and most accommodating when last-minute hitches occurred. Our trip went very well and I am most grateful for Stanley Travel's excellent service."
Would they recommend: Yes
Customer, NE3
More than a year ago
"Our drivers arrived promptly in the morning as agreed. They were professional from start to finish. The coach was clean and comfortable for all our guests."
Would they recommend: Yes
