Stanley Travel (North East) Ltd.
Established in 1961
Average rating:
(4.98 out of 5 from 383 reviews)
Company Vehicles
16 seat Executive Minibus
16 seat Standard Minibus
35 seat Executive Mini Coach
36 seat VIP Coach
49 seat Standard Coach
49 seat Executive Accessibility Coach
53 seat Executive Touring Coach
72 seat Standard Double Decker
About
In 2009, we joined the UK Coach Industry’s most elite operators by becoming one of only 38 in the country to be awarded the Coach Marque accredited by the Confederation of Passenger Transport in recognition of the quality and consistency of our services. in 2018 we were one of only 11 foundung members of the DVSA's EARNED RECOGNITION scheme for coach operators
Before the award, we’ve always kept our services customer-focused, with a dedication to providing the same quality services and long-standing family beliefs that Robert McGill Scott had, in 1961.
It was Robert who started Stanley Taxis (as we were known back then), with two cars in a wooden hut, more than 50 years ago. Since then, our family business has grown considerably, but we remain the same people at heart. With over 75 vehicles and employing more than 70 people, Stanley Travel – as we’re known today – is the largest taxi operator and one of the major employers in the North Durham region.
During the time of our ever-expanding company, we’ve become an ‘umbrella’ company for our travel brands – Stanley Taxis, Stanley Coaches, Stanley Fleetserve and The Bike Bus – all of which operate under the Stanley Travel parent company name.
We pride ourselves on only ever using high class, quality vehicles from respected manufacturers, alongside trained and qualified staff who are equally respected, reliable and dedicated to ensuring the expectations of our customers are met, if not exceeded. Our sole aim is to provide the “personal touch” – often so lacking in the transport and travel industry – to all of our customers, 24 hours a day, 365 days a year.
Operator Licence
Stanley Travel (North East) Ltd. currently holds a International licence.
Location
Customer Reviews
Showing reviews 331 to 340 of 383
Sarah, Darlington
More than a year ago
"We used Stanley Travel to go down to London with a group of college students. They arrived early to allow for us to organise students and where really accommodating whilst having to take an emergency detour to hospital on route to London. They were happy to help and made it less stressful for everyone involved. Whilst in London they ensured the Coach arrived on time for the days activities and where more than willing to travel to different places if required being very professional throughout the trip . David acted as a London tour guide also sharing his knowledge with the rest of the group about local attractions. The students described both Tony and David as friendly, funny and approachable and they made the stay in London less stressful knowing the coach was on hand if required."
Would they recommend: Yes
Customer, Co.Durham
More than a year ago
"very impressed once again, very friendly and professional driver and lovely comfortable coach"
Would they recommend: Yes
Lesley Clelland, DALDG
More than a year ago
"Smooth journey both ways. Driver looked smart and professional. Gave safety announcement before we began the journey there and back and understood the needs of our passengers. Smart, clean and comfortable bus."
Would they recommend: Yes
Mrs Thompkins, Germany / England
More than a year ago
"Stanley Travel were very reliable, friendly and helpful. We were very pleased with the drivers. Vehicles were clean and comfortable as always. We enjoyed our dayly trips for 2 weeks and look forward to having them again next year."
Would they recommend: Yes
Sorella Sorella, Newcastle upon Tyne
More than a year ago
"We booked a Stanley Travel coach for a work event and we would highly recommend them. Our driver arrived on time and provided an excellent, friendly & professional service. The coach was extremely comfortable & clean. We will definitely book again with them in the future."
Would they recommend: Yes
Customer, Co.Durham
More than a year ago
"bus was on time, clean and comfortable"
Would they recommend: Yes
Ms Gregson, Newcastle
More than a year ago
"Journey was great and our driver Dave was Great and welcoming , nothing was a problem for him. We will use you again next year"
Would they recommend: Yes
Customer, NE16
More than a year ago
"Not the best review I’ve given as the driver got lost in both directions despite having sat nav ! He was, however on time at pick ups, and seemed an ok bloke. He seemed more interested in talking that concentrating on his routes. Bus was clean and tidy."
Would they recommend: Yes
Operator replied on 11th February 2020, 4:56am:
"Thanks for your feedback. All of our drivers receive their instructions well in advance so there is no excuse for not knowing the way. We will certainly have a word with the driver concerned."
Customer, Co.Durham
More than a year ago
"I would definitely recommend Stanley Travel. Professional and friendly first class service."
Would they recommend: Yes
Mrs Robson, NE4
More than a year ago
"The journey was great and very comfortable. Driving was friendly, helpful and accommodating. Would highly recommend."
Would they recommend: Yes
