Stanley Travel (North East) Ltd.
Established in 1961
Average rating:
(4.98 out of 5 from 369 reviews)
Company Vehicles
16 seat Executive Minibus
16 seat Standard Minibus
35 seat Executive Mini Coach
36 seat VIP Coach
49 seat Standard Coach
49 seat Executive Accessibility Coach
53 seat Executive Touring Coach
72 seat Standard Double Decker
About
In 2009, we joined the UK Coach Industry’s most elite operators by becoming one of only 38 in the country to be awarded the Coach Marque accredited by the Confederation of Passenger Transport in recognition of the quality and consistency of our services. in 2018 we were one of only 11 foundung members of the DVSA's EARNED RECOGNITION scheme for coach operators
Before the award, we’ve always kept our services customer-focused, with a dedication to providing the same quality services and long-standing family beliefs that Robert McGill Scott had, in 1961.
It was Robert who started Stanley Taxis (as we were known back then), with two cars in a wooden hut, more than 50 years ago. Since then, our family business has grown considerably, but we remain the same people at heart. With over 75 vehicles and employing more than 70 people, Stanley Travel – as we’re known today – is the largest taxi operator and one of the major employers in the North Durham region.
During the time of our ever-expanding company, we’ve become an ‘umbrella’ company for our travel brands – Stanley Taxis, Stanley Coaches, Stanley Fleetserve and The Bike Bus – all of which operate under the Stanley Travel parent company name.
We pride ourselves on only ever using high class, quality vehicles from respected manufacturers, alongside trained and qualified staff who are equally respected, reliable and dedicated to ensuring the expectations of our customers are met, if not exceeded. Our sole aim is to provide the “personal touch” – often so lacking in the transport and travel industry – to all of our customers, 24 hours a day, 365 days a year.
Operator Licence
Stanley Travel (North East) Ltd. currently holds a International licence.
Location
Customer Reviews
Showing reviews 231 to 240 of 369
Customer, Newcastle upon Tyne
More than a year ago
"It was a really good journey with no delays. The driver was great and couldn't have been more helpful (he even took photos of our group for us). The bus was fantastic and immaculately clean. All in all a brilliant trip."
Would they recommend: Yes
Rebecca, Stanley
More than a year ago
"I called Stanley taxi this evening to book a taxi,to get my son home after an evening with friends. my call was answered within a couple of rings. Very helpful and professional call taker, and my taxi was booked with ease. I then received a text to advise me the taxi was en route. I then received a call from Vicky the original call taker to let me know the taxi was there to collect my son. I work in customer services and I wish my team would answer calls with such enthusiasm! Vicky was very professional. My son then arrived home telling me how lovely the taxi driver was. very polite, car was spotless. 100 % recommend . and will always use in the future. my sister's wedding is coming up and I will only be recommending Stanley taxis"
Would they recommend: Yes
Mrs C Budd, DH1
More than a year ago
"Journey was very enjoyable the Driver was very helpful and smart appearance the Vehicle was very and comfortable"
Would they recommend: Yes
Customer, Durham
More than a year ago
"Journey was smooth and the drivers were very helpful! Would recommend."
Would they recommend: Yes
Mr Kay, Co.Durham
More than a year ago
"Whole journey went like clockwork. The bus was immaculately presented & our driver (Paul) could not have been any more courteous & helpful."
Would they recommend: Yes
Emma Noble, Sunderland
More than a year ago
"The driver was helpful and organised - managed to get 30 tired children and their suitcases suitably stored. He also arrived earlier than expected which was great as we were keen to get back due to storm Eunice. As he had already travelled from the North East, he provided great travel information so that we could regularly inform our parents. The vehicle was clean and comfortable - we would be happy to use this company again."
Would they recommend: Yes
Miss C Cudden, Consett
More than a year ago
"Fantastic service from Stanley Travel from start to finish. Would highly recommend. Booking was so easy and handled professionally an promptly. The drivers were both great - very helpful and smart & the vehicles were great. Many thanks to you all."
Would they recommend: Yes
Mr M Wall, Durham
More than a year ago
"Recomend Stanley travel bus clean and tidy driver well dressed and must helpful towards our group"
Would they recommend: Yes
Mr R Williams, United Kingdom
More than a year ago
"Bus was 45 minutes late which resulted in us not been able to get food on route. But the standard of the bus along with the brilliant service from the driver more than made up for it. We had a fantastic night and i cant thank you enough."
Would they recommend: Yes
Operator replied on 8th February 2022, 4:42pm:
"Hello Mr Williams, Thanks for your excellent review despite the issues faced, We are glad you enjoyed the night in any respect and the driver looked after you well."
Mr C Oakley, NE34
More than a year ago
"Great service, Price quoted was very competitive and the booking process was very smooth and well documented. Coach arrived on time and very clean. Driver friendly and courteous. Will be booking again next trip away."
Would they recommend: Yes
