Stanley Travel (North East) Ltd.
Established in 1961
Average rating:
(4.98 out of 5 from 383 reviews)
Company Vehicles
16 seat Executive Minibus
16 seat Standard Minibus
35 seat Executive Mini Coach
36 seat VIP Coach
49 seat Standard Coach
49 seat Executive Accessibility Coach
53 seat Executive Touring Coach
72 seat Standard Double Decker
About
In 2009, we joined the UK Coach Industry’s most elite operators by becoming one of only 38 in the country to be awarded the Coach Marque accredited by the Confederation of Passenger Transport in recognition of the quality and consistency of our services. in 2018 we were one of only 11 foundung members of the DVSA's EARNED RECOGNITION scheme for coach operators
Before the award, we’ve always kept our services customer-focused, with a dedication to providing the same quality services and long-standing family beliefs that Robert McGill Scott had, in 1961.
It was Robert who started Stanley Taxis (as we were known back then), with two cars in a wooden hut, more than 50 years ago. Since then, our family business has grown considerably, but we remain the same people at heart. With over 75 vehicles and employing more than 70 people, Stanley Travel – as we’re known today – is the largest taxi operator and one of the major employers in the North Durham region.
During the time of our ever-expanding company, we’ve become an ‘umbrella’ company for our travel brands – Stanley Taxis, Stanley Coaches, Stanley Fleetserve and The Bike Bus – all of which operate under the Stanley Travel parent company name.
We pride ourselves on only ever using high class, quality vehicles from respected manufacturers, alongside trained and qualified staff who are equally respected, reliable and dedicated to ensuring the expectations of our customers are met, if not exceeded. Our sole aim is to provide the “personal touch” – often so lacking in the transport and travel industry – to all of our customers, 24 hours a day, 365 days a year.
Operator Licence
Stanley Travel (North East) Ltd. currently holds a International licence.
Location
Customer Reviews
Showing reviews 171 to 180 of 383
Customer, County Durham
More than a year ago
"The journey went very well. The driver was friendly and always on time. He was not 100% familiar with the area, but we were, so there were no issues. The vehicle was just the size we needed and was very clean. We had several stops along the way which worked out as planned."
Would they recommend: Yes
Mr P Hancock, Durham
More than a year ago
"Arrived on time and all went according to plan. The driver was polite and professional - staff in the office when paying are always helpful and send receipts in a timely manner."
Would they recommend: Yes
Miss Flynn, County Durham
More than a year ago
"Bus was immaculate and the driver was a lovely lad. Definitely recommend!! Will be using this company again for sure!"
Would they recommend: Yes
Lesley Clelland, Durham
More than a year ago
"The journey was very smooth and comfortable on exceptionally clean coaches. The drivers were friendly and helpful and families with small children in buggies commented on how they looked after them by putting buggies away and getting them out again as soon as we arrived at the destination. The drivers looked very professional and were a credit to the company."
Would they recommend: Yes
Mr M Black, Newcastle upon Tyne
More than a year ago
"Fantastic service, we used Stanley Travel to provide buses for our wedding. They did a cracking job, we’re on time and no issues at all. Would recommend!"
Would they recommend: Yes
Customer, United Kingdom
More than a year ago
"Journey went very well, drivers were very polite and stopped at services stations when needed. Bus was very clean and comfortable."
Would they recommend: Yes
Customer, NE21
More than a year ago
"Excellent service, prompt pick up. Bus clean and safe - would highly recommend and would use in future."
Would they recommend: Yes
Customer, United Kingdom
More than a year ago
"Absolutely brilliant service! The driver (Sean) was friendly and helpful especially with loading children's pushchairs under the bus and answering question from very inquisitive children . The bus was spotlessly clean and extremely comfortable. Will be recommending to friends and using Stanley travel again when needed"
Would they recommend: Yes
DMA Brass Band, DH6
More than a year ago
"Journey was eventful on the way to London due to a flat tyre but Michael (driver) was so professional, got us off the side of the road, arranged another coach to take us to the next services whilst the tyre was fixed and kept us informed of progress. He was amazing all weekend, really helpful and such a nice bloke and an incredible driver - negotiating the narrow streets of Notting Hill with ease. Vehicle was very clean and comfortable. Rubbish bags ready throughout the coach and emptied every day."
Would they recommend: Yes
Operator replied on 30th August 2022, 11:43am:
"Thank you for your kind review, Despite an eventful start we are glad the trip was a success."
Customer, Birmingham
More than a year ago
"Were a great company to work with and would highly recommend them."
Would they recommend: Yes
