Stanley Travel (North East) Ltd.
Established in 1961
Average rating:
(4.98 out of 5 from 370 reviews)
Company Vehicles
16 seat Executive Minibus
16 seat Standard Minibus
35 seat Executive Mini Coach
36 seat VIP Coach
49 seat Standard Coach
49 seat Executive Accessibility Coach
53 seat Executive Touring Coach
72 seat Standard Double Decker
About
In 2009, we joined the UK Coach Industry’s most elite operators by becoming one of only 38 in the country to be awarded the Coach Marque accredited by the Confederation of Passenger Transport in recognition of the quality and consistency of our services. in 2018 we were one of only 11 foundung members of the DVSA's EARNED RECOGNITION scheme for coach operators
Before the award, we’ve always kept our services customer-focused, with a dedication to providing the same quality services and long-standing family beliefs that Robert McGill Scott had, in 1961.
It was Robert who started Stanley Taxis (as we were known back then), with two cars in a wooden hut, more than 50 years ago. Since then, our family business has grown considerably, but we remain the same people at heart. With over 75 vehicles and employing more than 70 people, Stanley Travel – as we’re known today – is the largest taxi operator and one of the major employers in the North Durham region.
During the time of our ever-expanding company, we’ve become an ‘umbrella’ company for our travel brands – Stanley Taxis, Stanley Coaches, Stanley Fleetserve and The Bike Bus – all of which operate under the Stanley Travel parent company name.
We pride ourselves on only ever using high class, quality vehicles from respected manufacturers, alongside trained and qualified staff who are equally respected, reliable and dedicated to ensuring the expectations of our customers are met, if not exceeded. Our sole aim is to provide the “personal touch” – often so lacking in the transport and travel industry – to all of our customers, 24 hours a day, 365 days a year.
Operator Licence
Stanley Travel (North East) Ltd. currently holds a International licence.
Location
Customer Reviews
Showing reviews 91 to 100 of 370
Matty Rowley, Co Durham
More than a year ago
"I requested a quotation for a 10 passenger trip, and the price was quickly returned via email. The price was reasonable and I was quickly able to confirm the journey with them. The driver arrived for the pick up early and made me aware that he was there, I apologised that I was going to be a few minutes late and he was pleasant and patient whilst I gathered my friends. Driver was smart in appearance, cheerful, and helpful. The vehicle was in excellent condition, and the journey was relaxing. Not my first time using Stanley Travel, they are the best at what they do"
Would they recommend: Yes
Elaine Gray, Chester le Street
More than a year ago
"We used Stanley Travel for a week long residential to France with primary aged children. This is the second year we have used them, and will continue to use them again as their service is great. Any queries are responded to quickly and while away their drivers have always been friendly and adaptable. They know the area well, meaning we don't have to worry about getting from A to B and can concentrate on ensuring the children have a great trip."
Would they recommend: Yes
Operator replied on 3rd July 2023, 1:05pm:
"Thank you for your kind review, We are pleased the school had another great trip."
Miss Garcia Mateos, W2 3
More than a year ago
"Group come back very happy with the service"
Would they recommend: Yes
Ashleigh Thorne, Durham
More than a year ago
"The journey was great! The bus was clean and comfortable and the driver was amazing. Dave was kind, approachable and very knowledgeable about all of the places that we were visiting in London. He was very helpful and our trip ran so smoothly because of him - it's much appreciated!"
Would they recommend: Yes
Mrs E Divers, DH8 0jt
More than a year ago
"Great service, driver was brilliant. He was very helpful when one of my group had to call for her medication on our return journey. Very smart and helpful. Really spot on bus"
Would they recommend: Yes
Ian Watt, Chester le Street
More than a year ago
"Very well. Very good Excellent."
Would they recommend: Yes
Mr D Little, United Kingdom
More than a year ago
"Driver was spot on, very friendly & helpful! Bus was perfect"
Would they recommend: Yes
C Cullen, Tyne and Wear
More than a year ago
"Great day for everyone, all helped by Brandon, our driver, made everyone welcome on board. Coach was spot on, Brandon was prompt, efficient, friendly and helpful. Will use Stanley Coaches again, for sure."
Would they recommend: Yes
Mrs Dryden, Co.Durham
More than a year ago
"I would definitely recommend Stanley travel. From the first telephone conversion who were so helpful. To Alan the driver who was friendly helpful and such a lovely young man. We will definitely book with you again"
Would they recommend: Yes
Customer, Gateshead
More than a year ago
"The journey was very smooth. The driver was smart, friendly and helpful. The vehicle was comfortable and clean and took all our instruments easily. We had a very successful trip and enjoyable concert."
Would they recommend: Yes
