Stanley Travel (North East) Ltd.
Established in 1961
Average rating:
(4.98 out of 5 from 369 reviews)
Company Vehicles
16 seat Executive Minibus
16 seat Standard Minibus
35 seat Executive Mini Coach
36 seat VIP Coach
49 seat Standard Coach
49 seat Executive Accessibility Coach
53 seat Executive Touring Coach
72 seat Standard Double Decker
About
In 2009, we joined the UK Coach Industry’s most elite operators by becoming one of only 38 in the country to be awarded the Coach Marque accredited by the Confederation of Passenger Transport in recognition of the quality and consistency of our services. in 2018 we were one of only 11 foundung members of the DVSA's EARNED RECOGNITION scheme for coach operators
Before the award, we’ve always kept our services customer-focused, with a dedication to providing the same quality services and long-standing family beliefs that Robert McGill Scott had, in 1961.
It was Robert who started Stanley Taxis (as we were known back then), with two cars in a wooden hut, more than 50 years ago. Since then, our family business has grown considerably, but we remain the same people at heart. With over 75 vehicles and employing more than 70 people, Stanley Travel – as we’re known today – is the largest taxi operator and one of the major employers in the North Durham region.
During the time of our ever-expanding company, we’ve become an ‘umbrella’ company for our travel brands – Stanley Taxis, Stanley Coaches, Stanley Fleetserve and The Bike Bus – all of which operate under the Stanley Travel parent company name.
We pride ourselves on only ever using high class, quality vehicles from respected manufacturers, alongside trained and qualified staff who are equally respected, reliable and dedicated to ensuring the expectations of our customers are met, if not exceeded. Our sole aim is to provide the “personal touch” – often so lacking in the transport and travel industry – to all of our customers, 24 hours a day, 365 days a year.
Operator Licence
Stanley Travel (North East) Ltd. currently holds a International licence.
Location
Customer Reviews
Showing reviews 1 to 10 of 369
Helen Matthews, North East
2 months ago
"The whole experience was excellent. From point of enquiry for 3 coaches from different locations to one drop-off point. All coaches were on time, spotlessly clean with friendly and helpful drivers. Shoutout to Michael and Gavin at Stanley for their tireless patience with my questions & enquiries. Thank you."
Would they recommend: Yes
IAN HARVEY, sunderland
2 months ago
"EXCELLENT SERVICE AS USUAL.PROFESSIONAL ALL ROUND. DRIVERS SMARTLY DRESSED AND ACCOMMODATING. COACH VERY CLEAN CANNOT FAULT COMPANY"
Would they recommend: Yes
Tony Cleugh Dunston UTS FC, Dunston UTS FC
2 months ago
"Stanley Travel are the best around. Brilliant drivers and never let you down."
Would they recommend: Yes
Customer, Durham Gilesgate Primary School
2 months ago
"Stanley travel are an excellent company. The booking process is always smooth and hassle free. Quote requests are answered and bookings made extremely quickly and efficiently. Buses always turn up early to allow time for boarding. I would highly recommend hiring a bus from Stanley travel."
Would they recommend: Yes
Customer, Jesus College
2 months ago
"Although I was not present on the journey itself, both journeys were very smooth and as planned. Due to traffic on the return journey, there was a late arrival back to Newcastle, but the driver was communicative and helpful. I received no complaints from the schools. The tracking links worked perfectly, thank you!"
Would they recommend: Yes
Customer, Chester-le-Street
2 months ago
"The coach turned up on-time and it was clean and warm. The driver was very friendly and made us all laugh."
Would they recommend: Yes
Kenneth Buzzard, South Shields
2 months ago
"Journey went very well great driver comfortable coach. Excellent service"
Would they recommend: Yes
Peter, Gateshead
5 months ago
"Efficient, reliable and friendly service. We've used Stanley Travel several times now and they have been excellent. Highly recommended."
Would they recommend: Yes
Matthew Rowley, Co Durham
5 months ago
"100% Recommend. Driver arrived early and was happy to wait until the agreed time. Driver was in full Stanley Travel attire, looking smart and professional. He was very polite and chatty, and provided us with a smooth seamless trip. The vehicle was modern and immaculately clean"
Would they recommend: Yes
Customer, Washington
6 months ago
"We recently used Stanley Travel for our Cruiselink Service to Southampton from Newcastle and had a fantastic experience from start to finish. The journey itself went very smoothly, everything ran on time, and the ride was both safe and relaxing. Communication right from the office staff to the drivers Jordan and Jake were absolutely faultless. Speaking of the 2 drivers, we were very impressed. Passengers onboard were talking about how they were smartly dressed, polite, and incredibly helpful, assisting passengers with luggage and making sure everyone felt welcome and settled before we set off. Their professional and friendly attitude really made a difference to the overall experience. The vehicle was spotless and very comfortable. The seats were supportive and clean, and the interior felt fresh and well looked after. It was evident that cleanliness and passenger comfort are high priorities for Stanley Travel. Overall, we were extremely pleased with the service and wouldn’t hesitate to travel with Stanley Travel again. Highly recommended!"
Would they recommend: Yes
