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My Local Minibus

Established in 2007

Average rating:


(4.63 out of 5 from 19 reviews)

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Customer Reviews

Average rating:


(4.63 out of 5 from 19 reviews)

Showing reviews 1 to 10 of 19

Customer, Halifax

(5/5)

1 month ago

"Arrived 5 minutes early for pickups. Nice clean cars both ways. Friendly and helpful drivers. Will definitely use again"

Would they recommend: Yes

Operator replied on 15th January 2019, 9:27am:
"Thanks for your kind comments""


Chris Walton, Pontefract

(5/5)

2 months ago

"Easy to communicate with the driver via mobile as pick up point and time changed slightly - was very helpful and very understanding. Very smooth ride. Pick-ups both went smoothly. Very good experience, would recommend."

Would they recommend: Yes

Operator replied on 4th December 2018, 10:06am:
"That's fantastic to hear! Responses like this make our job worthwhile, it was a pleasure to meet you."""


Dominik, Liverpool

(5/5)

5 months ago

"Journey was great, driver came on time. Vehicle was clean and fairly comfortable."

Would they recommend: Yes

Operator replied on 16th September 2018, 7:28pm:
"Thank you for booking with us Hope to hear from you again soon."""


Customer, Rochdale

(5/5)

5 months ago

"Great service & price. Good communications throughout booking process. Driver was really helpful in allowing us to be collected earlier than originally planned. Would definitely use again."

Would they recommend: Yes

Operator replied on 11th September 2018, 11:35am:
"Thank you for booking with us Hope to hear from you again soon.""


Ken Wear., Yeadon.

(5/5)

5 months ago

"Excellent service, Imran was very polite and friendly."

Would they recommend: Yes

Operator replied on 10th September 2018, 9:00pm:
"That's fantastic to hear! Responses like this make our job worthwhile, it was a pleasure to meet you.""


Zoe, Leeds

(2/5)

5 months ago

"Driver was great and on time but was a contractor. When calling the company the day before to ask if we could stop on the way to pick someone up (would have taken 5 mins) the person on the phone was very unhelpful and said if we do that then we will be late for the next pick up....so does that mean they account for no extra time such as traffic etc? The quote stated there would be USB ports and WIFi in the cab. There wasn’t at all so don’t believe that. They sent an Amber Mini bus so obviously contract out and shouldn’t even state that there will be those things in. It was a selling point for us as we were on a full day out and would have been handy to charge up on the way back! I don’t think I would go with this company again. Cheap but not cheerful!"

Would they recommend: No

Operator replied on 3rd September 2018, 3:21pm:
"hi Thank you for your reply. I am sorry to hear you are disappointed about the extra pick up we couldn’t do for you as you rang us last minute which was the day before the booking. There were other bookings made well in advance and if i had allowed the so called 5 minutes extra pick up which wasn’t mentioned in the booking we would have been 5 minutes late for the next booking. Yes we do allow extra time for traffic etc for each booking. USB ports and WIFI are in all the vehicles we provide and we do not sub-contract our work as we do it ourselves. We are sorry we couldn’t do the extra pick up at the last minute but please don’t leave false allegations against our company."


Trevor Etienne, Bradford

(5/5)

5 months ago

"The driver was very helpful, the journey was fine. Do think the bus could have been cleaner but no complaints"

Would they recommend: Yes

Operator replied on 3rd September 2018, 3:23pm:
"Thank you for booking with us Hope to hear from you again soon."


Rachel Kellett, Gildersome

(5/5)

6 months ago

"Driver turned up bang on time, great journey, driver very helpful and chatty. Turned up on time to pick us up from York races. Great experience from start to finish. Would highly recommend."

Would they recommend: Yes

Operator replied on 27th August 2018, 4:45pm:
"That's fantastic to hear! Responses like this make our job worthwhile, it was a pleasure to meet you."


MRS SHERYL A WELCH, Leeds

(5/5)

6 months ago

"Was here on time helped getting suitcases on and off the minibus and the driver was brilliant made the journey comfortable will definitely be using them again and recommend them to all"

Would they recommend: Yes

Operator replied on 19th August 2018, 6:30pm:
"That's fantastic to hear! Responses like this make our job worthwhile, it was a pleasure to meet you."


Customer, Ls8 3qt

(5/5)

6 months ago

"This was a god send we all got to where we were going at the same time I would definitely use this service again"

Would they recommend: Yes

Operator replied on 19th August 2018, 6:30pm:
"That's fantastic to hear! Responses like this make our job worthwhile, it was a pleasure to meet you."


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Company Information

3 Church View Close
Shirland
Derbyshire, DE55 6BZ
United Kingdom

Company Registered in England No: 8883045
VAT Registration No: 184097777

info@trustedtravelreviews.co.uk