« go back

My Local Minibus

My Local Minibus

My Local Minibus has an average score of 4.61 out of 5 from 18 reviews

Contact Name:
Imran Bostan

Telephone:
01132512125

Email:
B11mys@yahoo.co.uk

Showing reviews 1 to 10 of 18

Chris Walton, Pontefract

(5/5)

4th December 2018, 9:43am

"Easy to communicate with the driver via mobile as pick up point and time changed slightly - was very helpful and very understanding. Very smooth ride. Pick-ups both went smoothly. Very good experience, would recommend."

Would they recommend: Yes

Operator replied on 4th December 2018, 10:06am:
"That's fantastic to hear! Responses like this make our job worthwhile, it was a pleasure to meet you."""


Dominik, Liverpool

(5/5)

16th September 2018, 7:24pm

"Journey was great, driver came on time. Vehicle was clean and fairly comfortable."

Would they recommend: Yes

Operator replied on 16th September 2018, 7:28pm:
"Thank you for booking with us Hope to hear from you again soon."""


Customer, Rochdale

(5/5)

11th September 2018, 11:04am

"Great service & price. Good communications throughout booking process. Driver was really helpful in allowing us to be collected earlier than originally planned. Would definitely use again."

Would they recommend: Yes

Operator replied on 11th September 2018, 11:35am:
"Thank you for booking with us Hope to hear from you again soon.""


Ken Wear., Yeadon.

(5/5)

10th September 2018, 8:50pm

"Excellent service, Imran was very polite and friendly."

Would they recommend: Yes

Operator replied on 10th September 2018, 9:00pm:
"That's fantastic to hear! Responses like this make our job worthwhile, it was a pleasure to meet you.""


Zoe, Leeds

(2/5)

3rd September 2018, 8:08am

"Driver was great and on time but was a contractor. When calling the company the day before to ask if we could stop on the way to pick someone up (would have taken 5 mins) the person on the phone was very unhelpful and said if we do that then we will be late for the next pick up....so does that mean they account for no extra time such as traffic etc? The quote stated there would be USB ports and WIFi in the cab. There wasn’t at all so don’t believe that. They sent an Amber Mini bus so obviously contract out and shouldn’t even state that there will be those things in. It was a selling point for us as we were on a full day out and would have been handy to charge up on the way back! I don’t think I would go with this company again. Cheap but not cheerful!"

Would they recommend: No

Operator replied on 3rd September 2018, 3:21pm:
"hi Thank you for your reply. I am sorry to hear you are disappointed about the extra pick up we couldn’t do for you as you rang us last minute which was the day before the booking. There were other bookings made well in advance and if i had allowed the so called 5 minutes extra pick up which wasn’t mentioned in the booking we would have been 5 minutes late for the next booking. Yes we do allow extra time for traffic etc for each booking. USB ports and WIFI are in all the vehicles we provide and we do not sub-contract our work as we do it ourselves. We are sorry we couldn’t do the extra pick up at the last minute but please don’t leave false allegations against our company."


Trevor Etienne, Bradford

(5/5)

2nd September 2018, 11:13am

"The driver was very helpful, the journey was fine. Do think the bus could have been cleaner but no complaints"

Would they recommend: Yes

Operator replied on 3rd September 2018, 3:23pm:
"Thank you for booking with us Hope to hear from you again soon."


Rachel Kellett, Gildersome

(5/5)

27th August 2018, 10:50am

"Driver turned up bang on time, great journey, driver very helpful and chatty. Turned up on time to pick us up from York races. Great experience from start to finish. Would highly recommend."

Would they recommend: Yes

Operator replied on 27th August 2018, 4:45pm:
"That's fantastic to hear! Responses like this make our job worthwhile, it was a pleasure to meet you."


MRS SHERYL A WELCH, Leeds

(5/5)

19th August 2018, 1:53pm

"Was here on time helped getting suitcases on and off the minibus and the driver was brilliant made the journey comfortable will definitely be using them again and recommend them to all"

Would they recommend: Yes

Operator replied on 19th August 2018, 6:30pm:
"That's fantastic to hear! Responses like this make our job worthwhile, it was a pleasure to meet you."


Customer, Ls8 3qt

(5/5)

8th August 2018, 12:28pm

"This was a god send we all got to where we were going at the same time I would definitely use this service again"

Would they recommend: Yes

Operator replied on 19th August 2018, 6:30pm:
"That's fantastic to hear! Responses like this make our job worthwhile, it was a pleasure to meet you."


Kyran Littlewood, Leeds

(1/5)

30th July 2018, 9:35am

"Wasn't happy with 1 aspect of these 2 journeys. First of all the driver turned up 15 minutes late to pick us up, he'd been to Newcastle prior to picking us up so clearly didn't have enough time to get us at the agreed time. The drive going there wasn't great, constantly swerving out of his lane into the hard shoulder on the motorway. The drive home is when it got 10x worse, a few on board are convinced he fell asleep at the wheel. The minibus started to swerve right into other lanes on the motorway (1 car also beeped his horn at him in frustration) and the drivers head wasn't even looking at the road. Again constantly driving over the hard shoulder a good 5-6 times coming back. Unneccessarily breaking on the motorway with nothing around us, then driving at 35-40mph for a good while. All this was made even worse when we got into Leeds city centre and he started doing 50mph through the streets because he "knew where he was now" - all this resulting in him nearly hitting a cyclist too! We asked if we could have music on and he only had an aux cable - however we didn't see the point as the music kept going off so he could talk on the phone. A genuinely terrible, frightening experience for everyone on the journey - can safely say will never be using these again."

Would they recommend: Yes

Operator replied on 30th July 2018, 12:15pm:
"Hi I am sorry to hear you are disappointed about your journey and yes the driver was five minutes late not fifteen minutes late.The driver did contact you to let you know he was running late due to a bit of traffic. After checking dash board cam which is fitted to the vehicle there is no evidence of the bus swerving. There are roadworks on A64 which is restricted to 40 mile an hour, the driver can only abide by the road works. I can see your frustration of the aux wire not working which made it impossible for you to listen to music on your journey, but the radio was working and you had the option of cds too. When you booked the return journey you only requested one drop off and then on the day you asked for more drop offs.The driver can only do what you requested at the making of the booking. So if the driver refused the extras you requested on the day it’s unfair to leave negative feedback. We are a reliable punctual company who looks after customers and ensures they reach their destination safely."


Trusted Travel Reviews