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Elite Mini Coaches Ltd

Elite Mini Coaches Ltd

Elite Mini Coaches Ltd has an average score of 4.95 out of 5 from 43 reviews

Contact Name:
Nicola

Telephone:
01189 417781

Email:
n.dalfsen@eliteminicoaches.co.uk

Showing reviews 11 to 20 of 43

Customer, Reading

(5/5)

23rd August 2018, 7:08am

"Fantastic service, great value for money with a friendly driver to top it all off!! Would highly recommend and will use again"

Would they recommend: Yes

Operator replied on 23rd August 2018, 7:58am:
"Thank you very much for taking the time to share your experience with our company."


Clifford Almond, Tilehurst

(5/5)

21st August 2018, 3:48pm

"Absolutely fantastic service would definitely recommend them and will certainly be using them again thanks again for the great service Thanks cliff"

Would they recommend: Yes

Operator replied on 21st August 2018, 4:04pm:
"Thank you for taking the time to share your recent experience with our company. We are really pleased to hear that the service provided to you again this year was equally as good as last year and we look forward to working with you again in the future."


Wendy Rapley, Tidmarsh

(5/5)

13th August 2018, 3:22pm

"I was completely impressed by the level of service and assistance provided by Lee and Nicky from taking my initial enquiry, through to booking and payment, to the pick ups on the day of various members of my party of 10, and collection of me and my guests in the evening from the Battle Proms concert at Highclere Castle on 4th August 2018. When I called to make the booking, Lee had indicated Elite's trailers were all fully booked out, but offered to and was very helpful in trying to source another trailer to hold our gazebo, and equipment, but was unfortunately not able to find one, despite his best efforts. Nicky, who was our driver on the 4th, was absolutely brilliant on the day - she turned up at our house, the first pick up point, 20 minutes early, which was a real winner in my book so that we could load up and make sure we were not late for the next pick up. Her friendly approach and sense of fun was very warming. Moreover, not only did she engage in some lighthearted banter with my guests which ensured they were relaxed and in good humour for the evening, but she also helped carrying and loading up the mini-bus en route to and from the venue with all of our cold boxes, hampers, gazebo, etc. The mini-bus was clean and comfortable. The only slight snag was the Sat Nav which took us out of our way on the way back resulting in a slightly longer journey back. Sadly, one of our guests who had helped navigate on the way out to Highclere had dropped off to sleep and missed the turning and the fact the Sat Nav was wrong! Hey ho, nothing serious though. Would I recommend Elite - most certainly! A truly reliable, helpful, and friendly company, with reasonable rates."

Would they recommend: Yes

Operator replied on 13th August 2018, 3:54pm:
"Thank you very much for taking the time to share your recent experience with our company, your detailed feedback is very much appreciated. We are glad to hear that you were happy with the service we provided and John's great local knowledge and navigation skills on the way to Highclere was great as he navigated us through shortcuts that were not coming up on the sat nav until it re-routed itself. Unfortunately on the way back the sat nav was in full control of finding the quickest route and missed John's shortcuts! Thank you for choosing to travel with Elite Mini Coaches and we look forward to working with you again in the future."


Simon, Basingstoke

(5/5)

13th August 2018, 10:26am

"We had an excellent experience, the bus was clean and tidy. The driver, Nicola, was excellent, she was very polite and friendly but also very helpful when we couldn't find the bus (our fault, not Nicolas!). I will definitely be using the services of Elite Min Coaches again."

Would they recommend: Yes

Operator replied on 13th August 2018, 10:50am:
"Thank you very much for taking the time to share your recent experience with our company. We are very proud of all of our driver's as they work hard to ensure that all customers receive a high level of service."


Shelley, Reading

(5/5)

5th August 2018, 6:37pm

"Driver Lee was fantastic - arrived early, kept us updated at all times by phone and helped with all luggage. Very professional and friendly."

Would they recommend: Yes

Operator replied on 6th August 2018, 2:37pm:
"Thank you very much for taking the time to share your recent experience with our company. All of our driver's are very professional and have great customer service skills. We will be sure to pass your comments on to Lee and we look forward to working with you again in the future."


Mike Conway, Barry, South Wales

(5/5)

2nd August 2018, 10:42am

"Excellent and Nikki was fantastic"

Would they recommend: Yes

Operator replied on 2nd August 2018, 12:35pm:
"Thank you very much for taking the time to share your recent experience with our company. We agree with you, Nikki is fantastic and we will be sure to pass your comments on to her and hopefully we will see you again next year."


Customer, Chineham

(5/5)

29th July 2018, 12:18pm

"The occasion was a family wedding & Mervyn our driver did an excellent job, pick ups & drop offs all on time. He was friendly & helpful & the bus was clean & comfortable. I would happily recommend the service we received from Elite from booking through to delivery."

Would they recommend: Yes

Operator replied on 29th July 2018, 5:23pm:
"Thank you very much for taking the time to share your recent experience with our company. We are very glad to hear that the transport ran as planned on the day of the wedding and we will be sure to pass on your kind comments to Mervyn on your behalf."


Lauren, Reading

(5/5)

25th July 2018, 7:22pm

"Couldn't be more then helpful and organised. Wont hesitate to use again. Thanks very much!"

Would they recommend: Yes

Operator replied on 26th July 2018, 11:10am:
"Thank you very much for taking to time to share your recent experience with our company. We are pleased to hear that you were happy with the level of service you received by our company and we look forward to working with you again in the future."


Karen Andrews, Reading

(5/5)

16th July 2018, 8:49am

"Would highly recommend Elite mini coaches service was excellent. Driver was very friendly and helpful explained that we may come back slightly earlier than booked and he was very accommodating and reassuring that we weren’t putting him out. Coach was very clean and comfortable. Service before hand was also really good. I’d overpaid my mistake and within an hour of paying they had contacted me to rectify my mistake which really impressed me. I organise lots of trips and I definitely will be using Elite from now on. If you want friendly reliable good service then Elite is it"

Would they recommend: Yes

Operator replied on 16th July 2018, 1:13pm:
"Thank you very much for taking the time to share your recent experience with our company. We are very pleased to hear that you were happy with the service we provided. We aim to offer all of our customers a high level of service from point of contact through to delivery of service and we look forward to working with you again in the future."


Clyde Garrett, Emmer Green

(5/5)

9th July 2018, 2:39pm

"Excellent service. Taking a group of senior citizens for Sunday trip. .Driver could not have more helpful. Very competitive prices."

Would they recommend: Yes

Operator replied on 10th July 2018, 6:18pm:
"Thank you very much for sharing your recent experience with our company. We really appreciate your feedback."


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