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Candy Executive Coaches Ltd

Established in 2010

Average rating:


(4.71 out of 5 from 83 reviews)

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Customer Reviews

Average rating:


(4.71 out of 5 from 2 reviews)

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Showing reviews 1 to 2 of 2

(3/5)

More than a year ago

"Coach did the job, got us there on time however the driver didn't seem fully sure of where he was going and relied heavily on the direction of the accompanying member of Candy Coaches staff. Took a while to get to the venue but did eventually. Easy to contact prior to the day and polite and friendly service from the sales team."

Would they recommend: Yes

Operator replied on 2nd April 2019, 8:49pm:
"Thank you for the review. I find it a lot safer when I am on the coach to read sat nav so the driver concentrates on the road. He was not 100% familiar with Horsham but sat nav gave the quickest way to the venue despite traffic"


(3/5)

More than a year ago

"Having heard about Candy coaches before, I was a bit disappointed. Firstly, the driver wasn't aware that there more than one pick up point. (It was on the confimation invoice.) Secondly, the driver took a very odd routing, which meant additional mileage/time and we arrived at our destination late. No assitance was offered with getting the luggage on/off the coach. The coach provided was clearly sub-contracted to another company, as it wasn't a Candy coach and said 'On hire to Candy coaches' in the door. The coach was pretty old (1998/9) and very basic. 2* is harsh, but 3 * is generous. I'm being generous!"

Would they recommend: No

Operator replied on 25th October 2017, 1:37pm:
"I apologize for my late reply only just seen this review. My driver unfortunately went sick the day before the hire so I sub hired the service to another operator. I am sorry the standard was not up to spec but I do not like to let you down . We learn from reviews and in the future I will contact the client in the event of a problem and offer choices to resolve the problem although this only happens on the rare occassion Carol"


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Company Information

3 Church View Close
Shirland
Derbyshire, DE55 6BZ
United Kingdom

Company Registered in England No: 12066038
VAT Registration No: 184097777

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