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Bryant Travel Limited

Established in 2017

Average rating:


(4.90 out of 5 from 92 reviews)

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Customer Reviews

Average rating:


(4.90 out of 5 from 6 reviews)

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Showing reviews 1 to 6 of 6

(4/5)

3 weeks ago

"Excellent journey up to the airport. Very kind and professional driver with a good quality vehicle. Return journey was not the same. Driver did not turn up so we had to wait 1 1/2hrs back in the airport - 13 of us including 7 children of which 4 were 5 years and under and the youngest was 7 months. This was at 1.15 am - very cold in the airport not enough chairs to sit on. A new driver was sent ad he was lovely but the children were very tired by now as they had not slept since the night before. I have been told that there has been a full investigation and the appropriate action has been taken - and I do believe this. It is just such a shame as it was great to deal with a smaller family friendly company who were very keen to help us to have a positive start and end to a once in a lifetime family holiday."

Would they recommend: Yes

Operator replied on 4th September 2019, 3:43pm:
"Thank you for taking the time to give us feedback, again all we can do is apologise for our driver, please be assured that he is no longer with the company as being a small company we need drivers on who we can rely on and who will provide the service that we promise. Many thanks again for your understanding Martin and Tina"


(4/5)

1 month ago

"The coach drivers were great, very helpful the only down side was the coach air conditioning was not very good in traffic jams."

Would they recommend: Yes

Operator replied on 6th August 2019, 12:43pm:
"Thank you for taking the time to give us feedback especially regarding the air con as this was only recently serviced and recharged for the summer season. Glad we could assist with the earlier return time. Kind Regards Tina"


(4/5)

4 months ago

"Journey went well and our Driver was on station very early so we were on our way with plenty of time to spare. Barry very accommodating and helpful Vehicle a little tired but clean and comfortable"

Would they recommend: Yes

Operator replied on 31st May 2019, 6:12am:
"Thank you for taking the time to give us feedback. Being fairly new in the business it is always appreciated to hear where we can improve. Best Regards Martin Bryant"


(4/5)

4 months ago

"Clean and comfortable vehicle. Friendly driver (Jeff) who was happy to accommodate our needs. We made good time and were dropped off and collected in convenient places."

Would they recommend: Yes

Operator replied on 20th May 2019, 9:54am:
"Thank you for taking the time to give us feedback. Your kind comments have been passed onto your driver. Many Thanks Tina Bryant"


(4/5)

9 months ago

"The driver was punctual and took care of the luggage for 8 eldetly ladies. There was plenty of room for passengers and luggage and the driver was waiting for the ferry on our return trip. Would use again."

Would they recommend: Yes

Operator replied on 4th December 2018, 8:22am:
"Thank you very much for taking the time to give us feedback as there is always room to improve to get a full 5 star rating. Many Thanks Martina Bryant"


(4/5)

More than a year ago

"The coach turned up 15 minutes late even though I had given full address and described where the house was. Fortunately we still made it to the event in good time. The coach was clean and comfortable. The driver was very nice and had good communication about where the vehicle was parked on pick up. Unfortunately though we couldn't leave anything on the coach during our event."

Would they recommend: Yes

Operator replied on 5th August 2017, 3:42pm:
"Client only booked transfer to and from venue, not solely for their use all evening. Driver did call and text client 15 minutes prior to pick up time to advise that they were unable to locate."


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Company Information

3 Church View Close
Shirland
Derbyshire, DE55 6BZ
United Kingdom

Company Registered in England No: 8883045
VAT Registration No: 184097777

info@trustedtravelreviews.co.uk