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Bryant Travel Limited

Established in 2017

Average rating:


(4.95 out of 5 from 261 reviews)

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Customer Reviews

Average rating:


(4.95 out of 5 from 261 reviews)

Showing reviews 251 to 260 of 261

(2/5)

More than a year ago

"The vehicle was clean and comfortable, the driver was helpful but appearance was not very smart. The coach turned up early on outward journey, however on the return journey the driver was late, leaving us standing in the cold, and then he could not complete the drop offs because he had run out of time on the tachometer, leaving my husband to complete the drop offs. This was completely unacceptable."

Would they recommend: No

Operator replied on 10th November 2017, 7:21pm:
"Not surprised by this feedback. Clients advised driver on pick up of revised collection time (brought forward without notification from 18.00 hrs to 14.20 hrs) and flight number which was incorrect, luckily driver overheard destination. Office managed to reschedule other bookings to ensure that clients still would be collected on day, when monitoring the flight it was established that flight only departed resort at 14.20 hrs due to land at Gatwick at 18.00 hrs. On arrival at Gatwick driver needed to take 45 minute break to be able to complete the return run (6 drop offs), unfortunately flight arrived early, baggage on belt 17.47 hrs. Client demanded during a phone conversation with the office to be picked immediately, when the duty manager tried to explain the situation, client kept on interrupting and hung up, Office forewarned driver that client was ready to be collect and was irate. Driver interrupted his required break of 45 minutes and advised clients that he would need to take another 15 minutes at one of the drop offs (6 drop offs in total). At third drop off all passengers disembarked, grabbed their luggage and left. Driver phoned office to advise how he should proceed as clients did not speak to him."


(5/5)

More than a year ago

"The journey was super quick; the driver was extremely helpful, friendly and went out of his way to accommodate. The vehicle was clean, modern and comfortable. All perfect. Bryant come highly recommended."

Would they recommend: Yes

Operator replied on 20th October 2017, 8:02am:
"Thank you very much for your feedback, being a new business it is greatly appreciated and we are open to any ideas to improve for the future. Your thanks have been passed onto the driver. Many Thanks again and hopefully we can assist again."


(5/5)

More than a year ago

"The minibus was clean and.comgortable. The driver was on time and helpful."

Would they recommend: Yes

Operator replied on 20th October 2017, 8:00am:
"Thank you very much for your kind feedback, being a new business it is greatly appreciated and we are open to any ideas to improve. Many Thanks again"


(5/5)

More than a year ago

"We were all really impressed with the cleanliness and comfort of the minibus and the driver's appearance and attitude was great. The journey went very smoothly and the communication beforehand was brilliant with a text being received with driver's name and mobile number in case of any problems. The driver, Martina, was really helpful and friendly and we would definitely use this Company again."

Would they recommend: Yes

Operator replied on 9th October 2017, 6:57pm:
"Thank you for giving us the opportunity to take you and your party to Oakley Hall. It's given us ideas for the future, not just for the business but also for staying at Oakley Hall privately and using their facilities and venturing out to the Bombay Sapphire distillery. Hope we can be of service again. Many Thanks Martina"


(5/5)

More than a year ago

"Very pleasant and helpful drivers on time with clean and comfortable coaches to transport my Party of 11 people, plenty of room for luggage"

Would they recommend: Yes

Operator replied on 15th September 2017, 9:27am:
"Thank you for your kind feedback, as a new company it is greatly appreciated. Hope you had a fantastic time on Kos."


(5/5)

More than a year ago

"The journey was fab the driver their was very good . The vehicle was ok was clean and comfortable"

Would they recommend: Yes

Operator replied on 21st August 2017, 3:32pm:
"Thank you for booking with us and your kind feedback, it is greatly appreciated."


(5/5)

More than a year ago

"Hi very efficient and prompt service . Kept us well informed before and on the day ,will definitely be using again well done Martina!!"

Would they recommend: Yes

Operator replied on 5th August 2017, 3:15pm:
"It was a pleasure to take you all to Goodwood and glad you enjoyed it despite the weather. Many Thanks Martina"


(5/5)

More than a year ago

"Brilliant service from Bryant Travel. They were prompt picking up & were even early. Lovely driver and very professional. Great transport fitting 9 people plus luggage. Thoroughly recommend this company & I will use them again"

Would they recommend: Yes

Operator replied on 5th August 2017, 3:43pm:
"Thank you for booking with us, glad you enjoyed it."


(5/5)

More than a year ago

"I would happily use Bryant again, and would recommend to anyone. Martina was on time ( in fact early on both trips) and very pleasant and helpful. The vehicle was spot on. All and all a very enjoyable experience."

Would they recommend: Yes

Operator replied on 5th August 2017, 3:16pm:
"Thank you very much, it was a pleasure taking you."


(5/5)

More than a year ago

"The journey went well, Martina our driver was great, on time, very helpful and a nice lady. The vehicle was perfect for our needs. Will use this company again and would also recommend them."

Would they recommend: Yes

Operator replied on 5th August 2017, 3:37pm:
"Thank you, it was a pleasure."


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Company Information

3 Church View Close
Shirland
Derbyshire, DE55 6BZ
United Kingdom

Company Registered in England No: 12066038
VAT Registration No: 184097777

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