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Bryant Travel Limited

Established in 2017

Average rating:


(4.83 out of 5 from 54 reviews)

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Customer Reviews

Average rating:


(4.83 out of 5 from 54 reviews)

Showing reviews 1 to 10 of 54

(1/5)

2 days ago

"The customer service of Bryant Travel before the trip was incredible and very helpful. On the first trip going out, the driver was lovely and chatty but unfortunately his driving made the group of us very nervous and we didn't feel safe at all. We were all very nervous about the trip we had booked to come back and hoped it was another driver. Unfortunately it was the same driver and again, his driving was quite scary and we felt although he was doing the speed limits, in a mini bus it just wasn't suitable. It was also very late at night and we didn't feel secure at all."

Would they recommend: No

Operator replied on 20th March 2019, 11:30am:
"Thank you for your feedback, we are shocked to hear this as the driver has been with us for nearly 2 years and always received exceptional feedback. All feedback received, good or bad is forwarded to our drivers and he is as shocked as we are. All our vehicles are not only restricted as per Government ruling, but also tracked which records speed/time/driving style. His driving style on both journey showed "green" which translates into sensible driving. No speeding even so there was the unscheduled stop at services en-route. Kind Regards Tina Bryant"


(5/5)

2 days ago

"Booked a return coach to Gatwick, had 2 different drivers and coaches and both were superb, the drivers were friendly, extremely helpful and on time. Will definitely use this company again and can highly recommended"

Would they recommend: Yes

Operator replied on 20th March 2019, 12:55pm:
"Thank you Lisa for taking the time to give us feedback, it is greatly appreciated as expectations vary. Your kind comments have been passed onto the drivers and we are all pleased that we could assist in your travel to and from Gatwick. Many Thanks Tina Bryant"


(5/5)

6 days ago

"It was a windy day and students were climbing the O2 in London. To ensure the trip was still going ahead, I received a courtesy call from Martin ensuring all was okay? Having this call reassured me that the coach was on its way to collect 30 excited students. The coach was clean, very nicely presented and it had a microphone, which was very useful in communicating to the students on the back seats. Martin could not be more accommodating and nothing was too much trouble. It was a great day which was made even better with a smooth and stress free journey. Thank you Martin and Martina."

Would they recommend: Yes

Operator replied on 20th March 2019, 5:37pm:
"Thank you for your kind feedback, it is greatly appreciated. Glad that everything went as planned despite the weather. Kind Regards Martin and Tina"


(5/5)

2 weeks ago

"Bryant travel were excellent. From the initial booking to the smart polite friendly driver in a spotlessly clean mini bus. It was totally a faultless experience, good value for money. I would definitely use Bryant travel again and recommend them to friends and family."

Would they recommend: Yes

Operator replied on 14th March 2019, 4:54pm:
"Hello Jo, it was a pleasure, thank you for taking the time to give us feedback. Your kind comments have been passed onto Graham your driver of the evening. Many Thanks Tina Bryant"


(5/5)

2 weeks ago

"I used Bryant Travel to travel to and from Liverpool for a hen weekend. Mr and Mrs Bryant were nothing but helpful and accommodating from the moment I enquired. Martin was early for both pick ups and and I couldn’t fault the journey in any way. I would highly recommend Bryant Travel and will certainly use them in the future."

Would they recommend: Yes

Operator replied on 5th March 2019, 10:11am:
"Hello Sophie, glad it all went well in the end and that you had a good time in Liverpool. Hope everything goes ok for Natalie's big day. Kind Regards Tina and Martin Bryant"


(5/5)

3 weeks ago

"A prompt and reliable service. Due to road closures some alternative route decisions had to be made, these were carried out with a professional approach. Both journeys were comfortable, drivers and vehicles were clean and presentable. An overall happy experience."

Would they recommend: Yes

Operator replied on 4th March 2019, 6:14pm:
"Thank you very much for your kind feedback. Comments have been passed on to both drivers who were pleased that they could assist. Many Thanks Tina Bryant"


(5/5)

4 weeks ago

"Our journey went very smoothly both ways from Battle to Portsmouth and return. Our driver Graham was great, helpful, friendly and didn't mind the children's excited chatter. I would definitely recommend and we will be booking again for next year. :-)"

Would they recommend: Yes

Operator replied on 22nd February 2019, 10:50am:
"Hello Samantha. Glad you enjoyed the service provided and we're looking forward to next year. Many Thanks Tina PS: Graham enjoyed every minute of the journey."


(5/5)

1 month ago

"Vehicle was very modern and clean, driver arrived early, excellent service all round."

Would they recommend: Yes

Operator replied on 5th February 2019, 2:51pm:
"Thank you for taking time to review our service. We aim to ensure all our customers receive the best service that we can give. Kind Regards Tina Bryant"


(5/5)

1 month ago

"The driver was early for our collection, very smartly dressed and presentable. The vehicle was extremely clean and tidy and plenty of room for all of our luggage. Then on collection the bus was there ready and waiting for us to board. This is the first time we have used Bryant travel as a company but i will be using them again next year and for anything we may require in between. Very reasonable on price and very professional. Many thanks"

Would they recommend: Yes

Operator replied on 5th February 2019, 9:32am:
"Thank you for taking the time to give us feedback. Your kind comments have been passed onto Martin and we are looking forward to be of assistance again. Many Thanks Tina Bryant"


(5/5)

2 months ago

"Excellent service, friendly, helpful drivers and coach clean and comfortable. Would definitely recommend."

Would they recommend: Yes

Operator replied on 4th February 2019, 1:31pm:
"Thank you. Your feedback is greatly appreciated, glad we could of assistance. Many Thanks Tina Bryant"


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Company Information

3 Church View Close
Shirland
Derbyshire, DE55 6BZ
United Kingdom

Company Registered in England No: 8883045
VAT Registration No: 184097777

info@trustedtravelreviews.co.uk