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Bestway Minibuses & Coaches LTD

Established in 1995

Average rating:


(4.35 out of 5 from 77 reviews)

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Customer Reviews

Average rating:


(4.35 out of 5 from 77 reviews)

Showing reviews 11 to 20 of 77

(1/5)

1 month ago

"They cancelled my booking 24 hours notice. Didn't even try to get another vehicle or help with suggestions. Cost me another £200 to get someone at short notice. Took 4 days to get my money back while I had to lay it all out again to second company"

Would they recommend: No

(5/5)

1 month ago

"Driver Osma was very courteous and polite, driving a coach of 20 men going to the races for a stag party. He arrived on time, and agreed to our request to make a small detour on the return home. Coach was modern and clean and driven safely, but made good time. Thank you."

Would they recommend: Yes

(5/5)

1 month ago

"We really enjoyed our journey, the driver was so helpful and friendly and easy to communicate with. We had a cleaned bus and were very comfortable with the seats. I will recommend everyone to book their journey with Bestway Minibuses Ltd."

Would they recommend: Yes

(5/5)

1 month ago

"All went well! Thanks :)"

Would they recommend: Yes

(5/5)

1 month ago

"Brilliant support from start to finish, thank you"

Would they recommend: Yes

(4/5)

1 month ago

"Although we had a slight misunderstanding a couple of days before this trip, the trip itself was excellent. Driver was great. Vehicle was clean & comfortable"

Would they recommend: Yes

(5/5)

1 month ago

"Brilliant service, read a couple of bad reviews and was a bit worried leading upto the day of departure but the driver was bang on time and very polite and pleasant. He even took a bit of a detour after being stuck in traffic on the motorway which made sure we arrived at our destination with plenty of time to spare and was ready and waiting for us after to bring us home. The coach itself was very clean and comfortable with a fully functioning toilet. Would definitely recommend and use bestway again."

Would they recommend: Yes

(1/5)

1 month ago

"First trip was fine, driver showed up on time and did everything right, then while on holiday got advised that we had only payed for a one way trip and would have to pay again. Sent the money so we could get home when we returned as it was very last minute. When arriving at the airport there was nobody there, called number for the company to be told they had not booked it or sent anyone. Waited an hour for another driver to arrive."

Would they recommend: No

(5/5)

1 month ago

"The coaches arrived promptly on time and were flexible with our leave times. The drivers were very helpful. Coaches were clean and comfortable and all provided for a very reasonable price."

Would they recommend: Yes

(1/5)

1 month ago

"This company let me down completely on my wedding day and left my evening guests stranded. They had made no attempt to contact me to inform me they were running late but someone from the wedding rang to see where they were around an hour after they were due to pick up. We thought we had no other option so agreed for them to still go. Unfortunately our guests had waited too long already and found alternative transport. The company called me at around 8:30 which I missed but I am assuming they were calling to say there was no one there. This was 2 hours after the agreed time. The company have offered us half a refund. I believe if we did not contact them on our end first they wouldn’t have turned up at all. I also booked a 30 seater but after paying was asked if I would have under 20 as they would send a 19 seater instead but there was no offer of a cheaper price for a smaller bus."

Would they recommend: No

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Company Information

3 Church View Close
Shirland
Derbyshire, DE55 6BZ
United Kingdom

Company Registered in England No: 8883045
VAT Registration No: 184097777

info@trustedtravelreviews.co.uk