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Trent Travel Ltd

Established in 2014

Average rating:


(4.64 out of 5 from 25 reviews)

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Customer Reviews

Average rating:


(4.64 out of 5 from 25 reviews)

Showing reviews 1 to 10 of 25

(5/5)

4 months ago

"Excellent service! Couldn’t fault anything about our weekend. Dave our driver was brilliant - he arrived early both on the way and coming back, and both journeys were smooth and comfortable, no hassle. Would definitely recommend Trent Travel and will use them again for group trips away!"

Would they recommend: Yes

(5/5)

4 months ago

"Thanks Dave for an Excellent Professional Service. Our Driver Steve was smart, punctual and couldn't have been more helpful, he stopped when needed getting us to Blackpool comfortable and relaxed. The coach was clean,spacious and a very competitive price. Trent Travel will definitely be the first company I telephone when needing another coach."

Would they recommend: Yes

(5/5)

5 months ago

"Clean & comfortable vehicle. Great service from Trent Travel throughout. Very accommodating driver. Would definitely use again."

Would they recommend: Yes

(5/5)

6 months ago

"We booked trent travel for a return trip, on both occasions the driver arrived at the time we booked. Both were helpful and friendly. I would definitely use this company again."

Would they recommend: Yes

(5/5)

8 months ago

"The journey was enjoyable. The driver was friendly and as it was a stag party he was ok with us drinking on the way down. Minibus was clean and comfortable. I give top marks and can’t fault anything. I definitely recommend this company they also reasonably priced better and cheaper than other companies."

Would they recommend: Yes

(5/5)

9 months ago

"Book with confidence. You won’t find a more competitive company in the Midlands. I know as I called about 13 of them before settling on Trent Travel. Everything went smoothly- we got confirmation emails and txts about our driver and vehicle. Steve was professional and polite, the whole process was effortless for me."

Would they recommend: Yes

(5/5)

10 months ago

"I was delighted with the whole Trent Travel experience! The quote we received was better then expected, so much so, I had to check that it was right. My calls and emails to put my mind at rest were dealt with extremely quickly and efficiently. Our driver was wonderful. Patient, very helpful with luggage and the coach temperature, with a sense of humour that was welcomed by all. He arrived early to accommodate our leaving times and drove safely and carefully. I would not hesitate in a heart beat from booking your firm again. Coach was comfortable and very clean too. Thank you so much."

Would they recommend: Yes

(5/5)

10 months ago

"I would highly recommend Trent Travel. Both drivers were on time and very friendly...and very patient with 26 hens...!!!We booked the coach for a hen party travelling to and back from Liverpool, coach was clean and comfortable. Drivers were more than happy to stop for comfort breaks!! Thank you Trent Travel "

Would they recommend: Yes

(5/5)

12 months ago

"Taxi was clean, punctual and driver was very friendly!"

Would they recommend: Yes

(1/5)

More than a year ago

"I was hoping to avoid this review by speaking to the company directly, but we didn’t have much luck. Unfortunately we didn’t have the best experience with Trent Travel as our coach was half an hour late, meaning we missed our first booking and we lost our deposit. The bus was also unable to reach our pick up location which meant we had to walk almost 20 minutes to meet him (although this wasn’t completely their fault it did delay us further, meaning we missed our second booking and lost that deposit also). When trying to turn into our road the driver damaged the coach, which I felt we were blamed for by the way the driver spoke to me when we reached him. He then proceeded to ask me the route out of the area, and had no idea where he was taking us! We were told we could play our CD on the coach trip, but Trent Travel sent a coach with a broken CD player, and the driver wouldn’t change the radio station for us. When the driver picked us up later he didn’t pick us up from where he said he would, meaning it took us almost 20 minutes to find him. When we finally did he swore at my friend, asking ‘are you fucking getting on then?’ Despite everything we always remained friendly and polite to our driver. Overall a very bad experience. I asked the company to compensate us for our deposits lost, and we were offered half for us to not leave a review. Although we were not happy and hoping for the full amount, we agreed to half but said we would still leave an honest review. The company then turned it around and said we left the coach in a mess (a lie, we took all of our things with us). They said we didn’t pay the deposit for having food and drink on the coach, but the company never told us about said deposit- so that’s something to be aware of if you book them! Needless to say we have not had our compensation. Avoid this company."

Would they recommend: No

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Company Information

3 Church View Close
Shirland
Derbyshire, DE55 6BZ
United Kingdom

Company Registered in England No: 12066038
VAT Registration No: 184097777

info@trustedtravelreviews.co.uk