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Trent Travel Ltd

Trent Travel Ltd

Trent Travel Ltd has an average score of 4.44 out of 5 from 16 reviews

Contact Name:
David Shaw

Telephone:
07807276220

Email:
trenttravel@sky.com

Showing reviews 1 to 10 of 16

Hayley Swailes, Manchester

(1/5)

18th November 2018, 9:51am

"I was hoping to avoid this review by speaking to the company directly, but we didn’t have much luck. Unfortunately we didn’t have the best experience with Trent Travel as our coach was half an hour late, meaning we missed our first booking and we lost our deposit. The bus was also unable to reach our pick up location which meant we had to walk almost 20 minutes to meet him (although this wasn’t completely their fault it did delay us further, meaning we missed our second booking and lost that deposit also). When trying to turn into our road the driver damaged the coach, which I felt we were blamed for by the way the driver spoke to me when we reached him. He then proceeded to ask me the route out of the area, and had no idea where he was taking us! We were told we could play our CD on the coach trip, but Trent Travel sent a coach with a broken CD player, and the driver wouldn’t change the radio station for us. When the driver picked us up later he didn’t pick us up from where he said he would, meaning it took us almost 20 minutes to find him. When we finally did he swore at my friend, asking ‘are you fucking getting on then?’ Despite everything we always remained friendly and polite to our driver. Overall a very bad experience. I asked the company to compensate us for our deposits lost, and we were offered half for us to not leave a review. Although we were not happy and hoping for the full amount, we agreed to half but said we would still leave an honest review. The company then turned it around and said we left the coach in a mess (a lie, we took all of our things with us). They said we didn’t pay the deposit for having food and drink on the coach, but the company never told us about said deposit- so that’s something to be aware of if you book them! Needless to say we have not had our compensation. Avoid this company."

Would they recommend: No

Barbara Lang, Chesterton

(5/5)

9th November 2018, 8:47am

"Everything went smoothly and we were very well looked after. Thank you Trent Travel"

Would they recommend: Yes

Active Bodies, Hilton

(5/5)

4th November 2018, 10:24am

"The driver turned up early and was very professional. The coach was immaculate and very comfortable. Very impressed with the service thank you."

Would they recommend: Yes

Sarah brown, Sandon hall

(5/5)

21st August 2018, 8:20am

"Superb hired coach to transport wedding guests, on time, kind and courteous"

Would they recommend: Yes

Alan Scrivener, Derby

(4/5)

15th August 2018, 7:57pm

"The journey was very enjoyable, the driver was very friendly and the vehicle was just what we expected!"

Would they recommend: Yes

Ian higginbottom, Liverpool

(5/5)

30th July 2018, 9:56am

"I had booked a 16 seater my stag do, but there was a problem with the bus so they sent me a 32 seater so that they didn’t let me down which I thought was brilliant of them, the bus was clean and tidy, and the driver was very polite."

Would they recommend: Yes

pamela ridge, st3 1rj

(5/5)

23rd July 2018, 8:51am

"few issues with sat nav route which is no fault of the driver otherwise journey was as expected travelling on a Friday with motorway road works. the driver was polite and pleasant through out the journey, time keeping was excellent and coach was clean."

Would they recommend: Yes

Alice Barzda, Walsall

(5/5)

9th May 2018, 11:07am

"Excellent service would recommended to anyone. The driver was brilliant, kept checking we were all ok, if the music was ok and letting us know how long left. Vehicle excellent couldn’t have asked for better. Even on a boiling hot day it was fine. Thanks"

Would they recommend: Yes

Customer, Middle Rasen

(5/5)

1st May 2018, 2:46pm

"The coach arrived at our hotel in good time. The driver, Steve, was courteous and friendly. The coach was in good condition and the journey went well. Thank you."

Would they recommend: Yes

Fran Llewellyn, Stoke-on-Trent

(5/5)

3rd April 2018, 4:57pm

"Fantastic service and Steve the driver was super, making sure he arrived on time to bring us home after a busy weekend! Coach was nice and comfortable. Would definitely use again!"

Would they recommend: Yes

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