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Sarwer Travel Limited

Sarwer Travel Limited

Sarwer Travel Limited has an average score of 4.58 out of 5 from 62 reviews

Telephone:
07903292293

Email:
luton.minicoach@hotmail.com

Showing reviews 21 to 30 of 62

Joseph Vella, Mellieha

(5/5)

5th August 2018, 10:37pm

"The booking was for pick up on day 1 and return on day 8. There was a slight delay on pick up where passengers were left waiting for approx 20 mins for the minibus to arrive - to be fair there were air traffic delays of over an hour so the delay in itself could have led to some confusion for the driving company. The return journey was excellent and punctual. The service was great both ways and a couple of days before receiving the service the company made contact with me to confirm the pick up date and time. This kind of treatment put my mind at rest that the company was on top of things and knowledgeable about the booking. The driver was well presented and very cordial. As regards to the vehicle it was clean on the two journeys; from the feedback that i received despite being advertised with WiFi, the students claimed that WiFi service was not available on both ways; this however was not of a great deal. The best thing is that the students had a great and safe journey. I recommend Sarwer Travel Ltd."

Would they recommend: Yes

Customer, Harlow

(1/5)

31st July 2018, 11:41am

"The vehicle wasn’t the one I requested, the door had to be tied on as it wouldn’t shut properly, the driver was quite rude and we ended up having a different minibus for the journey home"

Would they recommend: No

Operator replied on 12th August 2018, 11:45am:
"The vehicle we sent was Mercedes new one executive. They drink in vehicle and it was spillaged everywhere in the vehicle I asked for the money because we have to take before the journey starts but they did not pay me. They played the music via Bluetooth and enjoyed on leather seats with party lightening inside. At the end of journey they gave me money but when I counted it was less as we agreed. I could not send this vehicle because it was completely ruined by them and I found no one to clean it up because all the jet washed was closed in the evening. Then I sent another Mercedes vip vehicle for them but the driver told that they came out after one hour their and they also ruined his vehicle and he has to clean it up because he has to pick up other customer. He was also worried about their behaviour"


rich, Hertfordshire

(2/5)

30th July 2018, 9:01am

"The morning driver got late to the church. Used an old GPS navigation. I had to use my phone and direct the driver. vehicle was clean. on return one passenger has left his car keys on the coach. Driver tried to blackmail him. To pay £80 to return them. He got a uber to Luton. Not helpful."

Would they recommend: No

Operator replied on 12th August 2018, 12:07pm:
"Sorry to hear about the morning driver used old nav he is on holidays when he come back we will make an enquiry. I asked the evening driver about £80 he told me that when he came back to the base which is far away from the place and one person phoned him that he left his car keys in the vehicle he could not go back because he has finished his shift and he asked the taxi driver for the price to deliver the keys and he told him the price that is why he told them the car keys can be delivered by paying to taxi driver because the taxi can not deliver the car keys free of charge about 27 miles. In the Sunday morning I also phoned him that That we can arrange delivery the car key for the price £40 the taxi company given to us (the price was less as compare to night time because of the day time) or otherwise you collect it at anytime. We tried our best to resolve the issue. We explained the situation We are sorry for any inconvenience ."


Owens (Road Services) Ltd, Llanelli

(5/5)

9th July 2018, 9:31am

"Excellent timing - journey went very well with no problems Driver was smart, friendly and helpful, nothing was too much trouble for him Very smart, clean vehicle, air con worked well - no issues or concerns with the vehicle whatsoever"

Would they recommend: Yes

Chris Brodie, Bedford

(5/5)

2nd July 2018, 9:39am

"Excellent service, great mini bus, aircon ( was a hot day ) clean and friendly driver"

Would they recommend: Yes

Customer, Southend on sea

(5/5)

25th June 2018, 10:20pm

"Booking was easy, kept in communication.Very impressed with drivers careful driving, prompt time keeping and friendly attitude. Very impressed with the whole service and minibus very comfortable. Would recommend."

Would they recommend: Yes

Customer, Bedford

(5/5)

25th June 2018, 12:23pm

"Journey went well, was allowed to drink for an extra fee, driver was clean tidy presentable and very helpful. Bus was clean and tidy..would recommend will use again for future events. 5 STAR"

Would they recommend: Yes

Emma Olney, Dunstable

(5/5)

25th June 2018, 11:28am

"Vehicle was exactly as advertised and driver very accommodating for us. Would thoroughly recommend and will use again next year. Thanks"

Would they recommend: Yes

Antonia Cullip, Bedford

(5/5)

25th June 2018, 10:49am

"Our driver was on time. Very helpful with loading and unloading. Nothing was too much trouble. MIni bus was clean and comfortable"

Would they recommend: Yes

Lisa, Harpenden

(5/5)

20th June 2018, 10:31am

"Great service. Very easy booking. Nice modern well kept vehicle. Extremely friendly and accommodating driver. Will definitely use again."

Would they recommend: Yes

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