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Sarwer Travel Limited

Sarwer Travel Limited

Sarwer Travel Limited has an average score of 4.58 out of 5 from 62 reviews

Telephone:
07903292293

Email:
luton.minicoach@hotmail.com

Showing reviews 11 to 20 of 62

Katie, Rickmansworth

(5/5)

19th October 2018, 4:52pm

"Exceptional service! I made an error when booking and driver amended it just a week before our airport run. Driver helped with all luggage - and there was a lot! On time both ways - 21 passsengers. Nice new Mercedes minibus - very comfortable ride. Will book again for future airport runs or any group events! Thank you for a great service"

Would they recommend: Yes

James, Watford

(1/5)

19th October 2018, 10:29am

"Firstly, I would start with the positives. The Vehicle was immaculate and on time to pick up the party of people. The driving their was erratic and made a number of the travellers uneasy. We arrived at our destination early. However, having used a coach comparison website, we had expected an invoice and to be able to transfer or pay by credit card for this. Instead we were phoned repeatedly to pay by cash or bank transfer for no further explicable reason. The coach did return to pick us up, slightly but understandably with traffic. We had travelled a guest lighter than planned and when collected asked if a guest could be dropped in the nearby town. 0.5 miles from collection point on the way back. However, having agreed this halfway there he changed direction and carried on further away from agreed drop-off. Eventually after a disagreement, he opened the door and insisted the guest walk from there. Further away! We were very disgruntled with how unhelpful and argumentative the driver chose to be. Maybe this was an unfortunate outcome and people have had better experiences, but we would not book again."

Would they recommend: No

Operator replied on 19th October 2018, 8:06pm:
"We have clearly mentioned you have to pay by electronic Bank Transfer or cash on pick because we do not keep credit card details. The actual problem the customer wanted extra drop off that was not included in the plan and the driver can not do because of driver hour regulation"


Customer, Sandy, Bedfordshire

(5/5)

1st October 2018, 3:26pm

"The quality of customer service from Sarwer Travel has been excellent. They were quick to respond to my enquiry with an extremely competitive. quote. They kept in touch and even sent me the driver's name and phone number a couple of days before the journey.. The executive coach was as described and arrived on time in a spotless condition. The driver was very friendly and helpful with one of our guests who uses a wheelchair.. He arrived back to collect us on time and waited whilst we all said our goodbyes. This is an excellent company with exceptional customer service who provide efficient high quality value for money services. Highly recommended."

Would they recommend: Yes

Jim, Toddington

(5/5)

23rd September 2018, 9:56am

"First class service. Had issues regarding dates and times of my own making. Great comms with company and resolved easily."

Would they recommend: Yes

Tracie Wisdom, Hertford

(5/5)

19th September 2018, 7:56pm

"Had my Hen cruise on 15th September Yasir picked us up on time the minibus was spotless he helped us with all our luggage he was smart and accommodating. He picked us up from Southampton Port on the 18th bang on time and once again the vehicle was immaculate and his friendly approach made us smile. I would definitely recommend SarwerTravel and would use them again they were great 5 out of 5 for everything thank you ."

Would they recommend: Yes

Meredith, Hertford

(5/5)

3rd September 2018, 8:07am

"Coach clean and very comfortable. Driver arrived on time for both pick up and return journeys. Would recommend to others and use again"

Would they recommend: Yes

Dave, York

(5/5)

28th August 2018, 10:06am

"Would definitely recommend this company for anybody looking for a minibus to go away..Great value for price we paid. Turned up on time, driver was friendly and polite, and bus clean and comfortable...Thanks Sarwar Travel for the part you had in a great weekend away..!!"

Would they recommend: Yes

Gary Mathers, Luton

(5/5)

27th August 2018, 11:00am

"Excellent service, driver & vehicle were great. Highly recommended"

Would they recommend: Yes

Aneela, Luton

(5/5)

20th August 2018, 8:39pm

"It was a pleasant journey from Luton to London stansted airport. The driver was on time we were travelling in a big group of 17 people. The driver communicated with me right until we met which was reassuring. All passengers were accommodated and made to feel comfortable. The vehicle was also clean and looked modern we loved the lights whilst travelling at night. For the pick up had no issues either we had a different driver had to wait for him but we didn’t mind. Thoroughly happy with the service would recommend to anyone looking to travel amongst family and friends."

Would they recommend: Yes

Mary Betteridge, Hertford

(5/5)

20th August 2018, 9:27am

"The driver was on time, the minibus was clean and tidy with plenty of room for our picnic things. Everything went smoothly and I was very pleased with the service"

Would they recommend: Yes

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