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Northern Travel Services

Established in 1991

Average rating:


(4.83 out of 5 from 24 reviews)

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Customer Reviews

Average rating:


(4.83 out of 5 from 24 reviews)

Showing reviews 1 to 10 of 24

(5/5)

3 days ago

"Smooth journey, driver was very friendly and helpful, the vehicle was clean and comfortable"

Would they recommend: Yes

(5/5)

3 days ago

"Well organised and excellent service. Very helpful and accommodating for the elder members of our group."

Would they recommend: Yes

(1/5)

5 days ago

"We booked a minibus from this company to take us home from my God daughters wedding in a remote location in North Yorkshire where we had been warned we wouldn’t be able to call taxis. I spoke to the MD @ 8.30pm to check that there were no problems and was assured that all was well. Despite this assurance the minibus didn’t turn up, leaving 16 of us - including the bride & groom and the brides 89 year old grandmother stranded in the middle of nowhere at 1 o clock in the morning with no idea of how we would get home. I tried constantly to ring the MD but he didn’t answer and didn’t get back to me until lunchtime the next day when I was given no explanation. Thanks to the kindness of the venue manager who managed to contact a firm in Harrogate who agreed to send taxis out to us despite having finished for the night we did eventually get home, but this was a terrible end to what had up till then been a perfect day and ruined plans we had made for the return journey. Although the money we paid has been refunded I have still had absolutely no contact or explanation from the company as to why they failed to honour our contract. The owner clearly does not care at all about the effect his incompetence had on what was the most important day of the brides life, or the welfare of a very elderly lady. I know that mistakes happen but can never forgive the owner of this company for his complete lack of concern for the distress he caused. I would advise anyone thinking of using this firm not to do so as they are totally lacking in professionalism or the most basic level of customer service."

Would they recommend: No

(5/5)

3 weeks ago

"I can't praise Northern Travel Services highly enough. We hired a 16 seater minibus (very reasonably priced) to Barkisland near Halifax which was very comfortable and clean, and our return journey went completely smoothly thanks to Graham and Steve , two friendly drivers who arrived in good time for each leg of the journey and were very courteous and obliging. I would highly recommend this company and wouldn't hesitate to use them again."

Would they recommend: Yes

(5/5)

1 month ago

"Very good reasonabley priced transport, helpful driver ......will use again."

Would they recommend: Yes

(5/5)

1 month ago

"Northern Travel provided a highly efficient service taking 100s of employees from our city centre offices to our annual summer festival. The drivers were friendly and accommodating and welcomed staff onto the buses. This is a great way to transport large groups of staff to corporate events."

Would they recommend: Yes

(5/5)

1 month ago

"The driver turned up early and was happy to wait till everyone arrived. Quick journey there straight to the car park. Arranged a pick up time and exchanged numbers so we could meet up earlier. We rang and met the driver outside the car park saving so much time we arrived at the restaurant an hour before our booking. (They we also happy to accommodate us) Clean vehicle, comfortable, super driver who was very helpful. Have already recommended to friends. Thanks Nixi."

Would they recommend: Yes

(5/5)

2 months ago

"Very polite, friendly and helpful. Vehicle was great, very clean and comfortable. We will definitely use you again!"

Would they recommend: Yes

(5/5)

2 months ago

"An excellent company to work with for regular transport. We have recently switched from our previous transport supplier over to Northern Travel and have had nothing but positive reviews. We are extremely happy."

Would they recommend: Yes

(5/5)

2 months ago

"Driver was fantastic, friendly and helpful to. Excellent price and made a great day at the races for us! Highly recommend! will defo be using them again regularly :)"

Would they recommend: Yes

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Company Information

3 Church View Close
Shirland
Derbyshire, DE55 6BZ
United Kingdom

Company Registered in England No: 8883045
VAT Registration No: 184097777

info@trustedtravelreviews.co.uk