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Mcleans Coaches

Established in 1994

Average rating:


(4.67 out of 5 from 12 reviews)

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Customer Reviews

Average rating:


(4.67 out of 5 from 12 reviews)

Showing reviews 1 to 10 of 12

(5/5)

4 days ago

"The bus showed up on time, the driver was friendly and patient enough to wait for a latecomer. He also waited beyond the agreed departure time for two drunken stragglers, who somehow failed to make it back. The vehicle was clean and comfortable."

Would they recommend: Yes

(5/5)

4 weeks ago

"Excellent company. We booked three trips with Mcleans Coaches and everything was great. Starting with the booking process, everything was simple and straightforward and the administration team were friendly and easy to deal with. The coach was clean, comfortable, safe and in great condition and arrived on time to all our trips. The drivers were both fantastic, extremely helpful and professional and genuinely nice people that made our experience even better. Robert especially went out of his way to make sure we had the perfect trip and is a credit to the company. Thank you!"

Would they recommend: Yes

(5/5)

1 month ago

"Our driver was Jim. Great chap, good banter and happy to be lenient on timings/ requirements for stops. The vehicle was clean, comfortable and Jim got us there on time and the right place."

Would they recommend: Yes

Operator replied on 16th July 2019, 10:08pm:
"Hi Matt. Glad everything went smooth and we look forward to our next journey together. Andrew Mcleans Coaches"


(1/5)

2 months ago

"Contrary to most negative reviews on this company, the driver was the best part of this dealing. The driver was nice chatty and not rude as most negative reviews state. He was on time at the start of the day and the end of the day. Now what went wrong. 1) quotation gives 7 days to pay invoice, yet I received invoice 2 days before the journey, requesting to be paid the same day. 2) bus was supposed to stay nearby as agreed so we could use it for a transfer during the day 3) the bus did not stay and when trying to arrange for the mid day transfer, the bus nor the driver was accessible, not even the lady at McLeans could find or reach the driver, the question is, whether she was "meant" to reach him? When speaking to the driver later in the day, he did not receive any phone calls from me or the office yet both tried, the driver had a different job to do during the day so obviously our mid day transfer request got completely ignored and we were lied on the phone when we were told the driver is close by and will be with us in ten minutes, the mid day transfer was never to happen, almost looked like it was under instruction that the office "could not reach the driver" for the mid day transfer purposes. I am afraid I will not be using this company again. If you can't deliver what you promise, don't promise it in the first place. Don't lie to customers while using the bus for another job during the day!"

Would they recommend: No

(5/5)

2 months ago

"Driver picked us up on time and was very helpful throughout the journey. No issues with the bus, driver or company. Would highly recommend."

Would they recommend: Yes

(5/5)

2 months ago

"Drivers friendly, bus clean"

Would they recommend: Yes

(5/5)

2 months ago

"The car was amazing and the driver was excellent. We got there in loads of time and got a bit of a tour around St. Andrews before getting to the golf course. I would definitely recommend!"

Would they recommend: Yes

(5/5)

2 months ago

"The trip was fabulous! The driver was extremely helpful and friendly. The vehicle was exactly what we were looking for and very clean and comfortable. I would definitely use Mcleans Coaches again!"

Would they recommend: Yes

Operator replied on 14th June 2019, 11:54am:
"Morning Lorraine. Thanks for your feedback glad you had a good experience with us at Mcleans Coaches. Andrew Mcleans Coaches"


(5/5)

3 months ago

"Would recommend Jim the driver was a great guy went out his way to be flexible with times etc added to a great weekend"

Would they recommend: Yes

(5/5)

3 months ago

"Taxis were lovely and clean Came promptly on time. Drivers were both very helpful and welcome g"

Would they recommend: Yes

Operator replied on 3rd June 2019, 8:45pm:
"Glad you had a good experience with us. Andrew Mcleans Coaches"


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Company Information

3 Church View Close
Shirland
Derbyshire, DE55 6BZ
United Kingdom

Company Registered in England No: 8883045
VAT Registration No: 184097777

info@trustedtravelreviews.co.uk