Marshalls of Sutton on Trent
Established in 1989
Average rating:
(4.90 out of 5 from 317 reviews)
Company Vehicles
34 seat Standard Coach
49 seat Executive Coach
53 seat Executive Coach
53 seat Executive Coach
53 seat Standard Coach
About
Established in 1989, we are now recognised as one of the leading coach and bus operators in the East Midlands.
We have held the prestigious CoachMarque accreditation since 2009. This is a select group of around 50 operators in the UK who subscribe to regular audits to ensure compliance and quality.
In early 2018, after completing our audit with a 100% pass, we are proud to have been accepted as a member of The Guild of British Coach Operators. This means further assurances of quality and safety for our customers.
Located on the Nottinghamshire and Lincolnshire border, next to the A1, we have excellent road links to all parts of the UK.
We specialise in Private Hire, School Trips, Day Excursions within our local area, the UK and Europe. Please contact us to arrange a quotation or for advice on excursions.
All of our vehicles are maintained to the highest standards by our qualified engineers on site, who hold the highest OCRS score with DVSA. All front line coaches are LEZ (Low Emission Zone) compliant for entry into London and other major European cities. Coaches also have air conditioning for your comfort. Executive coaches have a host of other luxury features for your added journeying pleasure.
We have coaches from 25 to 53 seats and double deck buses with 82 seats – all with seatbelts. All buses and coaches are cleaned and serviced regularly to a high standard to ensure your comfort and safety.
Operator Licence
Marshalls of Sutton on Trent currently holds a International licence.
Location
Customer Reviews
Showing reviews 161 to 170 of 317
Sandra Berrington, Newark
More than a year ago
"I use the 90/90a service a couple of times a week and think it is one of the most reliable bus services I have ever used. The bus is almost always on time ( give or take a few minutes) the drivers are polite and friendly and the buses are clean. It is a long journey (which can’t be helped) but the cost and reliability means I greatly prefer it to the train. Well done and lee up the good work."
Would they recommend: Yes
Sarah Ellwood, Newark
More than a year ago
"From start to finish the journey was superb. Coach cleanliness excellent. This journey was organised by my partner and I for a surprise family event, unknown location to our guests. Our driver Lesley was fantastic, well presented, pleasant, friendly and in on the secrecy, joining in to provide false clues as to where we were all going, to keep our guests guessing. Well done Marshall’s we could not fault the whole experience and would highly recommend you. Thank You. Sarah & Ian"
Would they recommend: Yes
Operator replied on 2nd January 2019, 7:44am:
"Thank you for taking the time to review your recent coach hire. We are pleased that all went well and the destination was able to be kept from your guests. Hopefully you will be able to travel with us again soon"
Customer, Newark
More than a year ago
"The bus was late but that’s nothing new . There was elderly passengers on the bus and the driver was driving extremely fast cutting corners and being rude to passengers wanting to board the bus"
Would they recommend: No
Operator replied on 31st December 2018, 7:15am:
"Thank you for your review. Did you contact our office regarding this? I am sure there is a valid explanation as to why the vehicle was delayed. If you could provide times and a date for this and send them to kenneth@marshallscoaches.co.uk, in our service department, we can look into this and respond. We are sorry to see that you wouldnt recommend us, but we hope this hasnt stopped you travelling daily with us."
Customer, Nottingham
More than a year ago
"The journey to and from Manchester Airport was very smooth, the drivers were early and ready to depart at the agreed times, the drivers were friendly and very profressional, the coaches were clean and warm, on the way back we travelled in a modern 25 seater mini coach it was very comfortable, clean and prestige. I would definitely recommend the company to others and I will be contacting Marshalls of Sutton on Trent again when I need similar transport in the future!"
Would they recommend: Yes
Operator replied on 31st December 2018, 7:16am:
"Thank you for taking time to review the recent coach hire you took with us. We are pleased all went well and look forward to you travelling with us in the future.
Happy New Year"
Customer, South Witham
More than a year ago
"We have recently moved to South Witham and my daughter travels to Walton Girls School via the 28 centre bus and the then X22 from Grantham Bus Station to the girls school, this journey works well up until the point she needs to catch the X22, which is late at least half the time, this is the only bus my daughter can get yet due to its lateness she is missing lessons. Have you any idea why this service is so unreliable?"
Would they recommend: No
Operator replied on 12th November 2018, 9:46am:
"Could you email details of this issue to kenneth@marshallscoaches.co.uk as we are unaware of any "very "late running but are aware of a minor delay"
Roberta Rawson, Sutton on Trent
More than a year ago
"Day trip to Donna Nook on 1 November. I just wanted to give some feedback about the trip. Positive: bus driver Lesley. Friendly, smart, helpful lady. She could not have tried harder to make the day a success. Negatives: no toilet on the coach, no toilet when we got to Donna Nook Too many pick up points in central Lincoln going round the busiest roads at rush hour time picking up one or two people at a time. Pick up points need reducing and changing to outside the city centre. For one hour at Donna Nook and 1 and three quarter hours at Horncastle I spent a total of 7 hours on the coach. More than half the people on the trip believed they were going to Louth in the afternoon but we went to Horncastle as there was a market. There were 3 stalls in the market place which were packing up when we got there. I believe with some better organisation and communication this could have been a better day out."
Would they recommend: Yes
Operator replied on 12th November 2018, 9:07am:
"Thank you for your review of our day trip to Donna Nook. To address each point.
We do not indicate that the coach will be fitted with a wc, and for a journey from Lincoln to Donna Nook, we did not consider a requirement. Toilet facilities at Donna Nook are advertised as being on site, we have taken this up with them.
Pick up points... Our day trips have always served the advertised pick up points, which locations do you suggest removing? We do appreciate there are sometimes delays, but without the "one or two " at each point, these trips would not operate.
After printing it was noted that Louth market was not open on the day of travel, therefore an alternative was put in place as we are able to do, please see terms and conditions in brochure. The alternative was to cancel the complete trip. The change was communicated via all of our usual media channels."
Geoff and Linda Hale, Bathley
More than a year ago
"Thank you so much for your excellent service with the small coach on 19 November 2018. l needed transport for 30 people, collected from various stops in Newark and taken to Beeston in Nottingham for a restaurant meal and brought home again. You fulfilled our requirements with a very friendly and efficient, professional service."
Would they recommend: Yes
Janet & Susan Marsden, Wakefield
More than a year ago
"My sister and I travelled to the Isle of Man last week with GB Tours. The coach was clean, comfortable and on time.W e were greeted by your driver Damian who was very smart and helpful to everyone. Although he had not been to the Isle of Man before, he researched the places we were due to visit and this helped to make the trips interesting. He had a very pleasant manner at all times and we thoroughly enjoyed travelling with him. He was a credit to your company."
Would they recommend: Yes
Customer, Sutton on trent
More than a year ago
"The bus was very very late and I had to stand in the cold, not the first time. Bus driver swearing very loudly and very mardy. Very rude towards customers!!"
Would they recommend: No
Operator replied on 29th October 2018, 12:47pm:
"Sorry to hear about your experience whilst using our bus service. Could you please email office@marshallscoaches.co.uk with details of the date and time this occured. Thank you"
Laura Mcfarlane, Mansfield
More than a year ago
"The driver was very helpful, polite respectful. The vehicle was lovely clean, comfortable. We are very happy with service we got"
Would they recommend: Yes
