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Marshalls of Sutton on Trent

Established in 1900

Average rating:


(4.84 out of 5 from 182 reviews)

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Customer Reviews

Average rating:


(4.84 out of 5 from 182 reviews)

Showing reviews 1 to 10 of 182

(5/5)

3 weeks ago

"Coach was a little late but that didn't matter as coach was clean and well presented. The driver was more than helpful. I didn't go on the coach myself but all my wedding guests only had good things to say."

Would they recommend: Yes

(4/5)

2 months ago

"The service is really punctual to be fair. No complaints about that. But it would be sensitive to coordinate the timetables of some services with the trains times. I bet there are people who get off in Newark and need to take a bus to go to another place or vice versa. This would be a massive improvement. Other solution would be to provide two buses per hour (i.e bus 37) Thanks"

Would they recommend: Yes

(2/5)

2 months ago

"It’s unfortunate that Marshalls seem to have lost their way with the 90 bus to Nottingham. You’d expect a flagship route like the Fosseway Flyer to come with flagship features such as WiFi, USB chargers on board and contactless payment, but I was disappointed to find none of these when I recently travelled by bus rather than the train. It was pleasing, however, to find a friendly driver, and the fact the service drops off in the city centre is convenient - but it would be nice to see incentives like those mentioned provided to try and tempt people on board, especially considering the competing mode of transport (the train) is up to twice as fast as the bus - and therefore firmly in the lead in terms of ways of travelling between Newark and Nottingham. You may not be able to beat the journey time of the train - but you could certainly win in other areas!"

Would they recommend: Yes

Operator replied on 11th June 2019, 10:28am:
"Thank you for your anonymous review with a fake email address. We do not provide Wi-Fi as this requires a mobile network connection which on rural routes drops out, and most passengers have adequate data on their phone packages. USB charging may be an option in the future, but this does have a cost, so this would have to be passed on to our customers. The main focus of public transport is to provide travel at a relative cost in comfort and safety which we deliver. There are not many journeys where you are required to stand for the duration of the journey unlike the train"


(5/5)

3 months ago

"I find this strange i turned up to catch the 9.27 bus to Retford which arrived spot on time when i stepped aboard put my bus pass on the machine to be told by the driver it does not accept passes until 9.30 will i have to pay i asked yes i said fine i will get the next bus Now how can that be i am assuming that everyone who joined the bus at 9 o clock at Newark pays and everyone else the next stop after mine does not pay.To make it fair and simple the 9 o clock service should accept bus passes and to top it off if 9.30 is when the machine clicks in why could the driver not have used a bit of discretion after all i was 3 minutes away from my pass being valid"

Would they recommend: Yes

(5/5)

3 months ago

"I can highly recommend marshalls of Sutton on Trent coach hire!! We have just got back from Tenerife and we hired a 25 seater coach for our airport transfers to and from East Midlands Airport They were so helpful from start of booking to the days of transfers Customer service and attention to detail was Brilliant!! The coach was Excellent very clean and also very comfortable!! The Drivers we’re so helpful and friendly nothing was too much trouble!! I will definitely be using them again on our next group holiday and recommend them to all friends and family!! Thankyou for your Excellent service!! ⭐️⭐️⭐️⭐️⭐️ Mrs F O’Brien"

Would they recommend: Yes

(5/5)

4 months ago

"Perfect journey , no problems at all. Couldn't recommend this company enough! Thanks for a great party bus for the Clarkey wedding!"

Would they recommend: Yes

(5/5)

4 months ago

"On Saturday 4th May we took our girls football team to Wembley ladies FA cup final. WE couldn't have asked for a better coach and driver. The coach was 1st class, immaculate, comfortable and spacious. Brian, our driver was very polite, friendly and professional, he looked after us well. We look forward to our trip next year."

Would they recommend: Yes

(5/5)

4 months ago

"Vehicle was excellent and driver was very helpfull and accomodating all weekend"

Would they recommend: Yes

(5/5)

4 months ago

"I hired a 25 seater bus for a hen party. Booking was very simple and easy, the price was very reasonable and the journey was perfect. Special mention to the driver Jacob for putting up with 22 very loud hens!"

Would they recommend: Yes

(5/5)

4 months ago

"Perfect. Very smooth and comfortable from beginning to end. Jon and Ben were helpful in every way and looked after us exceptionally well. Top class service from beginning to end - many thanks!"

Would they recommend: Yes

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Company Information

3 Church View Close
Shirland
Derbyshire, DE55 6BZ
United Kingdom

Company Registered in England No: 8883045
VAT Registration No: 184097777

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