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Jackies Coaches

Jackies Coaches

Jackies Coaches has an average score of 4.82 out of 5 from 39 reviews

Contact Name:
James Pratt

Telephone:
01452 720666

Email:
jackies.coaches@btconnect.com

Showing reviews 1 to 10 of 39

Natalie Wallace, Gloucester

(5/5)

14th November 2018, 10:00pm

"Brilliant service, we had a very posh coach for the first journey and an older larger coach for the return, both coaches very comfortable and clean. Our driver was well presented and personable. Great service and communication via email. Very competitive price. I would highly recommend them and use them again."

Would they recommend: Yes

Customer, Cheltenham

(5/5)

14th November 2018, 11:57am

"Best coach company going."

Would they recommend: Yes

Charlotte, Somerset

(5/5)

29th October 2018, 3:36pm

"We have used Jackies Coaches three times in total now and have received outstanding service each time. The whole process from start to finish was hassle free and the coaches themselves are immaculate. Each driver has been friendly, professional and approachable and I would have no hesitation in recommending Jackies Coaches to others."

Would they recommend: Yes

Elisa, Bristol

(1/5)

3rd October 2018, 11:32pm

"Unforunately, whilst having a good service previously, we were let down by Jackies coaches recently and coming up to three weeks on are still out of pocket. Jackies coaches had quoted for providing 4 coaches for a childrens outing. At less than 20 hours notice they advised they would only be able to provide 3 (and not all to the original number of seats either). We frantically had to phone around and after contacting 10 firms managed to find one - which we had to pay considerably more for. Whilst I appreciate things happen - it is not acceptable that more than two weeks on are we yet to receive any refund for the lack of provision just having a response saying they are still working on it - and 5 working days later still not having received a response. We are a voluntary organisation and I am personally considerably out of pocket now whilst I look at appropriate channels to escalate this through."

Would they recommend: No

Gavin - heart of priors park, Tewkesbury

(5/5)

15th September 2018, 11:25am

"We use Jackie coaches three or four times a year. The admin team are fantastic and are always willing to help out. Coaches are comfy and very clean. The driver is fantastic and always willing to help. We would recommend this company to anyone"

Would they recommend: Yes

Jennie Crosby / Thomas Keble School, Eastcombe, Stroud

(5/5)

16th July 2018, 1:28pm

"Journey was brilliant. Great driver who went a sensible way to The Globe (and this isn't always the case with other companies!), and got us there in plenty of time. Great collection from The Globe, with the coach in a perfect place, and then a smooth journey home. Got home 15 minutes earlier than anticipated. Lovely driver, lovely clean and comfortable coach, and he opened the front windows so we got plenty of ventilation. Couldn't be happier."

Would they recommend: Yes

Tasmeeah Khan, London

(3/5)

6th July 2018, 10:08am

"The driver came late and we had to call the coach company several times to confirm where he was. I understand coming in to central London is difficult but we had no update from anyone as we had to be the ones to call. The bus sent to us was not tracked - not helpful as we had parents who were waiting to see their children off. The return journey - no air con and the temperature was 29 degrees. Children and accompanying adults were very uncomfortable. Unfortunately not keen to use again."

Would they recommend: No

Anita, Paignton

(5/5)

18th June 2018, 8:43am

"Coach arrived before the journey start time, allowing us to to leave at the allotted time. Driver was smart and welcoming, also helpful with a passengers that had walking aids. Allowed a comfort stop, there and back. We had a very smooth ride there and back. Coach was clean and comfortable. Everyone very pleased."

Would they recommend: Yes

Suzanne Taylor, Gloucester

(5/5)

4th June 2018, 10:52am

"Great service, minibus was on time and the drivers were very helpful. Smart new minibus, I fully recommend this company."

Would they recommend: Yes

Kirsty hill, Gloucester

(5/5)

1st June 2018, 1:56pm

"Brilliant service. Driver was on time there and back. Coach was clean. Can’t fault the experience. Thankyou"

Would they recommend: Yes

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