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Heyfordian Travel

Established in 1947

Average rating:


(4.86 out of 5 from 201 reviews)

Read Reviews

(179)
(16)
(5)
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Customer Reviews

Average rating:


(4.86 out of 5 from 16 reviews)

Show all reviews

Showing reviews 1 to 10 of 16

(4/5)

1 month ago

Verified Customer

"Sat Nav gave longer route on the return than if not used. Not drivers fault. Good. friendly driver. Very pleased with vehicle"

Would they recommend: Yes

(4/5)

1 month ago

Verified Customer

"I have been using Heyfordian for many years each month to visit various theatres. The drivers are all very helpful and drive safely. The coaches are clean, but as we are a group of elderly people, getting on and off is a problem with the steps being so high. Also, where there is an emergency door 1/2 way down the coach to the toilet, there is no strap or anything to stop anyone slipping and falling down those steps. This happened to us over a year ago, when a lady turned to get into her seat, which she had missed walking along the aisle. She fell backwards down the steps and we had to call an ambulance. Fotunately she had no broken bones, but I suggested afterwards that a simple strap across the top of the steps would have prevented the accident, however I notice that this hasn't been done."

Would they recommend: Yes

(4/5)

2 months ago

Verified Customer

"The driver arrived promptly at the pick up point and Heyfordian were very helpful in arranging a new time for the pick up to return our students to Oxford. When attempting to make the booking, it took a while to get a reply to my online quotation requests. Once I was able to speak to someone over the phone, however, the arrangements went very smoothly. I was impressed by the cost of the coach hire."

Would they recommend: Yes

Operator replied on 21st October 2019, 11:59am:
"Hello Thank you very much for your positive words. We hope to hear from you regarding any future bookings you might have. Kind regards"


(4/5)

3 months ago

Verified Customer

"would like the driver to be more helpful with those less able we had passenger that had a mobility buggy for the person and had to ask for other passengers to help load in the under carriage"

Would they recommend: Yes

(4/5)

3 months ago

Verified Customer

"Thanks Heyfordian for an excellent, comfortable coach and a good, kind helpful driver. We would just have liked a little more communication from him especially when we were held up by a traffic accident."

Would they recommend: Yes

(4/5)

4 months ago

Verified Customer

"The driver, George, was excellent, courteous, considerate and professional. The vehicle: it was a hot day and only one side of the coach had air conditioning. The driver opened as many windows as he could to alleviate the situation as some members were suffering from the heat. The microphone was a bit dodgy. The coach was clean and the seats were comfortable."

Would they recommend: Yes

Operator replied on 19th August 2019, 11:01am:
"Good morning. Thank you for your positive feedback about George. We will ensure that he is passed on these kind words. As for the air con, may I offer our sincere apologies, We understand how uncomfortable it can get without any so I have mentioned this to our mechanical engineers who will have the vehicle in today for inspection. Many thanks"


(4/5)

5 months ago

Verified Customer

"All journeys went well and were fairly well on time. The driver was always well turned out, friendly, polite and very helpful. The coach was always clean. However on at least 2 occasions, the toilet was not working and on 1 occasion the air conditioning seemed inadequate. We were however able to arrange adequate toilet stops at Service Stations"

Would they recommend: Yes

(4/5)

5 months ago

Verified Customer

"Driver was punctual, pleasant and efficient. Coach was clean and comfortable."

Would they recommend: Yes

(4/5)

6 months ago

"The driver Robert Ellis was smartly dressed & extremely helpful., Coach was fine for an old coach. The journey was went well apart from traffic on the way home.."

Would they recommend: Yes

(4/5)

6 months ago

"We used Heyfordian to transport children to and from PGL in Osmington Bay. The coach on both journeys was clean and tidy and the drivers presented themselves well. The outward journey, started late and an alternative route had to be taken due to issues on the motorway. This did mean that there was nowhere suitable to us to stop with a large group of children, however the driver was accommodating and allowed the children to each their lunch on the bus. The return journey went as scheduled."

Would they recommend: Yes

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Company Information

3 Church View Close
Shirland
Derbyshire, DE55 6BZ
United Kingdom

Company Registered in England No: 12066038
VAT Registration No: 184097777

info@trustedtravelreviews.co.uk