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Heyfordian Travel

Established in 1947

Average rating:


(4.88 out of 5 from 252 reviews)

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Customer Reviews

Average rating:


(4.88 out of 5 from 252 reviews)

Showing reviews 1 to 10 of 252

(5/5)

Today

Verified Review

"Very efficient, helpful and friendly coach driver who took us safely to our destination on time despite having to detour around an accident area. Many thanks to the company who have always been extremely helpful."

Would they recommend: Yes

(5/5)

Today

Verified Review

"This coach company have been fantastic , reasonably priced, punctual , efficient, excellent customer service from the driver who was very friendly and welcoming, many thanks!"

Would they recommend: Yes

(5/5)

2 days ago

Verified Review

"5. All very good."

Would they recommend: Yes

(5/5)

2 days ago

Verified Review

"The journey was great, the bus driver was nice and had a good appearance. The bus was very clean and smelt lovely and was very comfortable and felt safe when we were driving. However, after having confirmed the day before with Heyfordian where and when we would get picked up (they sent a picture of the bus stop!) the bus was 25 minutes late, and stopped in the wrong place for us so we had to walk further away from where we had been told to meet the bus. Although it was fine in the end in terms of timing for the event, if I hadn’t planned in extra time for the journey we would have been very late for our event. The lateness wasn’t acknowledged by the driver until I said something and he showed me that he had been given vague instructions- so there must have been a miscommunication somewhere. He had also said he had been waiting on Headley Way 20 minutes prior to the meeting time, but I don’t think this to be true as he would have been facing the wrong way. But not to take away from the fact that he got us there safely, drove very well and we enjoyed the quality of the bus very much."

Would they recommend: Yes

Operator replied on 26th February 2020, 8:48am:
"Good morning Natasha Thank you for the feedback. Apologies for the miscommunication on the pick up point. We will be investigating this further with the driver on duty. We are glad that you and the group got to the destination on time. Many thanks"


(5/5)

3 days ago

Verified Review

"Journey was fine. Coach arrived on time, the vehicle was clean and comfortable. Upon returning coach was also prompt and similarly clean. The drivers didn't say much but were polite."

Would they recommend: Yes

(5/5)

3 days ago

Verified Review

"The journey was fine but unfortunately the roadworks in London were just horrendous but Alexa handled them well. Alexa is a very calm and courteous person and was open to any helpful instructions. The vehicle was clean and comfortable."

Would they recommend: Yes

(5/5)

3 days ago

Verified Review

"It went really well. Bus driver was very friendly and he was on time for both journeys. Bus was very clean and comfortable."

Would they recommend: Yes

(5/5)

3 days ago

Verified Review

"Very helpful. Wish though that we had known earlier that the vehicle was larger than booked so we might have included others."

Would they recommend: Yes

(5/5)

4 days ago

Verified Review

"Very prompt and professional thank you so much for covering our event"

Would they recommend: Yes

(5/5)

1 week ago

Verified Review

"We currently use Heyfordian for many trips, always competitive with price, on time, smart and clean coaches. Good communication with the office staff."

Would they recommend: Yes

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Company Information

3 Church View Close
Shirland
Derbyshire, DE55 6BZ
United Kingdom

Company Registered in England No: 12066038
VAT Registration No: 184097777

info@trustedtravelreviews.co.uk