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Heyfordian Travel

Established in 1947

Average rating:


(4.84 out of 5 from 185 reviews)

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(163)
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Customer Reviews

Average rating:


(4.84 out of 5 from 185 reviews)

Showing reviews 1 to 10 of 185

(5/5)

Today

Verified Review

"The driver was very helpful and patient. We took longer than most groups to sit down (being a pre-school class) but the driver was fantastic and offered help where needed. The vehicle was fantastic and we were very impressed by 3 seats on one side and two on the other, meaning it was easier for our staff to sit with children. The journey was smooth and the coach itself was very fancy! Excellent and will definitely be using again in the future."

Would they recommend: Yes

(5/5)

4 days ago

Verified Review

"The journey was good The Driver was excellent - Ray The vehicle was clean - not very comfortable on long trips However - the vehicles need to be checked. Cracked windscreens, bad mirrors. Need comfortable coach for holidays and long journeys. Office staff friendly and efficient. No feed back received when items reported tho."

Would they recommend: Yes

(5/5)

1 week ago

Verified Review

"The coach was clean and the driver was friendly. He kept us informed of any delays to our journey and didn’t mind pulling over to let one of the children nip to the loo!"

Would they recommend: Yes

Operator replied on 8th November 2019, 7:24am:
"Hello Sarita Thank you so much for your positive feedback. We will ensure to the let the driver know of this. Many thanks"


(4/5)

2 weeks ago

Verified Review

"Sat Nav gave longer route on the return than if not used. Not drivers fault. Good. friendly driver. Very pleased with vehicle"

Would they recommend: Yes

(5/5)

2 weeks ago

Verified Review

"The journey was excellent, the timing perfect and the driver very helpful."

Would they recommend: Yes

(5/5)

2 weeks ago

Verified Review

"Fantastic company, staff in the office, and drivers are really helpful and friendly. We try to use Heyfordian as much as we can."

Would they recommend: Yes

(3/5)

2 weeks ago

Verified Review

"1. We did not get told that we had to approach a coach marshall at the airport and so had no idea how to find the coach 2. The coach did not have ample storage underneath for 51 piece son luggage and we had to spend ages trying to load it up ourselves 3. Whilst the driver was very pleasant he talked constantly during the journey and lacked concentration on the roads as he kept turning around to talk 4. The coach we had was very old and needed updating and cleaning"

Would they recommend: Yes

(5/5)

2 weeks ago

Verified Review

"Excellent in all respects"

Would they recommend: Yes

(5/5)

2 weeks ago

Verified Review

"Peter our driver was cheerful, helpful and prompt. The coach was clean and comfortable. Our journey to/from Northampton pleasant. I would not hesitate to recommend Heyfordian who always provide an excellent service. Thank you."

Would they recommend: Yes

(4/5)

2 weeks ago

Verified Review

"I have been using Heyfordian for many years each month to visit various theatres. The drivers are all very helpful and drive safely. The coaches are clean, but as we are a group of elderly people, getting on and off is a problem with the steps being so high. Also, where there is an emergency door 1/2 way down the coach to the toilet, there is no strap or anything to stop anyone slipping and falling down those steps. This happened to us over a year ago, when a lady turned to get into her seat, which she had missed walking along the aisle. She fell backwards down the steps and we had to call an ambulance. Fotunately she had no broken bones, but I suggested afterwards that a simple strap across the top of the steps would have prevented the accident, however I notice that this hasn't been done."

Would they recommend: Yes

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Company Information

3 Church View Close
Shirland
Derbyshire, DE55 6BZ
United Kingdom

Company Registered in England No: 12066038
VAT Registration No: 184097777

info@trustedtravelreviews.co.uk