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Harrison Ford Travel

Established in 2003

Average rating:


(4.88 out of 5 from 93 reviews)

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Customer Reviews

Average rating:


(4.88 out of 5 from 93 reviews)

Showing reviews 1 to 10 of 93

Nicola Bennett, Mansfield woodhoWoo

(5/5)

2 months ago

"How did the go. The journey was great we ordered a 16 seater vehicle it turned up approximately 10 minutes. The driver was standard. During the journey to Worksop from East Bridgeford the bus made strange noises underneath after approximately 25 minutes the wheel hubcap on the nearside came off and the driver said he could not drive it any further the vehicle should have been safe and it looked like it had come out of a mud bath the driver was tired and said he had been driving since 2am almost 17hours after we got picked up sounds like the company is run by Cowboys and is surviving on a wing and a Prayer"

Would they recommend: No

Simon Walker, Loughborough

(5/5)

2 months ago

"Journey on time. Driver very professional and helpful. The vehicle was superb, an executive 16 seater with leather seats and tables. Very safe with 3 point seat belts for a big family outing. Thank you Harrison Ford."

Would they recommend: Yes

Customer, Frodsham

(5/5)

3 months ago

"We book Harrison Ford regularly through work for our clients. We have had many compliments on the condition of the vehicles and the pleasant drivers. Keep up the good work."

Would they recommend: Yes

Matt the Hatt, Derby

(5/5)

4 months ago

"We've used Harrison Ford Travel for a few day trips now as we're always impressed with the quality of the vehicle ( 16 seat Merc Benz luxury coach ) yet at an affordable price. Always on time, always clean & comfortable."

Would they recommend: Yes

Luke, Sheffield

(5/5)

5 months ago

"Great journey, great driver and great vehicle!"

Would they recommend: Yes

Pat Jones, Chesterfield

(5/5)

5 months ago

"Could not have wished for any better, good friendly driver, very nice vehicle, would not hesitate in recommending AAAAAAAAA+++++++++++++"

Would they recommend: Yes

Karen. HR Manager, Derby

(5/5)

5 months ago

"Fabulous service once again. Our Driver Darren was really lovely, he was on time, had his route planned and a very professional driver. We arrived in style in our posh frocks, the executive mini bus was perfect, spotlessly clean and we loved the table seating. We felt like we were really looked after. On the way home Darren made sure that everyone was dropped off were they needed to be as it was a very a late night! Thank you, a true 5* quality service"

Would they recommend: Yes

Vicki Jackson, Nottingham

(5/5)

5 months ago

"I booked with Harrison Ford Travel as we wanted to travel in style to and from Southampton. The communication was great from the initial enquiry to being advised a day prior to our pick up to who our driver was going to be and the same with our return journey home. Our driver to Southampton, Paul, arrived a little bit earlier than arranged but he did phone to say this would be the case which we were pleased about as it meant that we could load the vehicle with our cases without rushing. Paul was very polite, extremely helpful and made me feel at ease as I am not a good traveller. It was a great journey and we even managed to watch 2 DVD's in comfort. There was an onboard fridge which we needed for my dads medication so this was a massive help. Our driver back to Nottingham, David, was also waiting for us when we arrived back in Southampton and it was also a great journey home. My overall experience was brilliant and I would definitely use them again and would recommend their services without hesitation."

Would they recommend: Yes

Angie, Hinckley

(1/5)

6 months ago

"We were travelling on holiday as a group of ten on the 4th August. Someone else in our party had booked Harrison Ford Travel after being recommended by several people. The pick up was arranged for 4am. No one arrived and we continually called the emergency 24 hour number and no one answered to give any explanation as to whether the driver was coming or not. We had to make a decision to jump in our own cars and drive to Manchester and also to call upon a friend (at 4.30 am!!) to drive some of our luggage to Manchester. We had booked the large minibus based on the fact that there were ten of us travelling and we did not want to use our own vehicles as we did not want to drive back on the return journey when we had been up for over 24 hours. We had a call whilst we were at the airport. to say the driver was at the house for the pickup FIVE HOURS LATE !! It turned out the booking had been passed to a third party and the information for times had been passed over incorrectly. We were never advised it was being passed to a third party. During our holiday we contacted Harrison Ford Travel to advise that we did not obviously require them for our return journey as our cars were at Manchester. They refunded our money but offered no compensation merely stating that 'mistakes happen'. Our parking was considerably more for the three weeks we were away than what we had paid Harrison Ford Travel (one of the reasons for booking a taxi) and they did not offer any refund for our out of pocket expenses due to their incompetence. In addition to the parking fees at the airport there was obviously our fuel costs and the fuel costs for our friend who had to do a drop off and pickup for us. I would never use this company again and never recommend them. I appreciate mistakes happen but to offer no compensation and cover our additional expenses which were caused by them is totally unacceptable. They advertise a 24 hour number but no one answered it and no one called us back despite leaving ten plus messages. Also I would point out that during our holiday when they were clarifying whether or not we required picking up they had our return time as 9 pm and not 9 am so again they got this wrong and would have arrived for us 12 HOURS LATE. They blame admin errors and I appreciate that we all make mistakes. Harrison Ford Travel need to learn how to put their mistakes right and not leave their customers out of pocket - this taxi was booked months in advance and factored into our holiday budgets and we ended up paying more than we thought. WHEN READING ALL OF THE GOOD REVIEWS FOR THIS COMPANY MAKE SURE YOU TAKE NOTE OF THE VERY FEW BAD ONES TOO - ALSO TAKE NOTE OF THEIR RELUCTANCE TO PUT THINGS RIGHT!!!"

Would they recommend: No

Lee Webster, Newcastle upon Tyne

(5/5)

6 months ago

"Absolutely first class. Our driver was professional, friendly and punctual. The VIP bus is incredible, super comfortable and it made our festival experience that extra bit special. Would not hesitate to use again."

Would they recommend: Yes

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Company Information

3 Church View Close
Shirland
Derbyshire, DE55 6BZ
United Kingdom

Company Registered in England No: 8883045
VAT Registration No: 184097777

info@trustedtravelreviews.co.uk