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Excel Minibuses uk

Established in 2012

Average rating:


(4.65 out of 5 from 17 reviews)

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Customer Reviews

Average rating:


(4.65 out of 5 from 17 reviews)

Showing reviews 1 to 10 of 17

(4/5)

2 weeks ago

"Was as expected, very easy and helpful staff. Coach was nice enough, had aux cord and air con which was helpful. Only thing to say was the driver on the way back kept calling me baby which I found inappropriate."

Would they recommend: Yes

Operator replied on 14th August 2019, 2:24pm:
"Thanks for your feedback jasmine I am really sorry about driver behaviour I will investigate and will provide further training to driver. I do apologise this is not something acceptable from our staff to our customers."


(5/5)

3 weeks ago

"Excellent pre trip communication, and easy booking and payment system. Driver (Rashad) was excellent, on time, and went above and beyond to make sure all of the party were dropped off safely (passengers were all ages 18). Vehicle was clean and comfortable. Would not hesitate to recommend/use again. Thank you."

Would they recommend: Yes

Operator replied on 12th August 2019, 9:33pm:
"Thank you very much we appreciate your feedback"


(5/5)

3 weeks ago

"The service we received from Rashad at Excel was exceptional and great value. We received several confirmations following the initial booking with a message detailing our drivers name and phone number a few days before the event. The vehicle was spacious, clean and comfortable and the driver very accommodating. He arrived in plenty of time and kept in touch by phone for the return pick up. Every aspect of the service was perfect and I would recommend the company for any event or journey."

Would they recommend: Yes

Operator replied on 12th August 2019, 9:34pm:
"Thanks for your feedback I am glad, we met your expectations "


(5/5)

4 weeks ago

"Brilliant driver and very friendly and warm. Highly recommended!"

Would they recommend: Yes

Operator replied on 1st August 2019, 8:59am:
"Thanks Appreciated It was great time with you hopefully see you again"


(5/5)

1 month ago

"Very good journey, on time and very helpful"

Would they recommend: Yes

Operator replied on 1st August 2019, 8:59am:
"Thanks"


(5/5)

2 months ago

"The driver was great and very friendly, accommodating and professional. Will definitely recommend and be using again if needed!"

Would they recommend: Yes

Operator replied on 6th July 2019, 4:27pm:
"Thanks Nikita"


(5/5)

3 months ago

"Really good journey, driver was very helpful and he was dress well, the vehicle was clean and tidy"

Would they recommend: Yes

Operator replied on 6th July 2019, 4:28pm:
"Thanks rob appreciate your feedback back"


(2/5)

3 months ago

"Very old minibus. No aircon. Driver always on phone. Had to stop for fuel on return journey."

Would they recommend: No

Operator replied on 6th July 2019, 4:37pm:
"Thanks Nicola for your feedback We gave quote for standard vehicle as you can check price £220 from hitchin to Epsom races return can’t be for executive or luxury vehicle. Vehcle was clean and there is air-con vent on every seat which you should turn on. Same driver went on job from Staines-upon-Thames after dropping and customer left review which was excellent But we sorry for inconvenience"


(5/5)

3 months ago

"The service provided was excellent. The driver was smart and most helpful, The vehicle clean and comfortable- coping well with 15 of us ( 13 under the age of 14) - making the journey easy for us. Can highly recommend, and would definately use this company again. Thank you."

Would they recommend: Yes

Operator replied on 6th July 2019, 4:30pm:
"Thanks nygel"


(5/5)

3 months ago

"The driver arrived early and was very pleasant - asking if we wanted music on the radio and ensuring everyone was comfortable. We got to the location in good time and arrangements were made for pick up as we were in a busy area where stopping could be problematic. The ride home was very smooth and the evening all ran to time. We will definitely use the service again in the future."

Would they recommend: Yes

Operator replied on 6th July 2019, 4:40pm:
"Thanks polly We appreciate your feedback"


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Company Information

3 Church View Close
Shirland
Derbyshire, DE55 6BZ
United Kingdom

Company Registered in England No: 8883045
VAT Registration No: 184097777

info@trustedtravelreviews.co.uk