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CT Plus

Established in 1993

Average rating:


(4.55 out of 5 from 49 reviews)

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Customer Reviews

Average rating:


(4.55 out of 5 from 49 reviews)

Showing reviews 1 to 10 of 49

(5/5)

5 days ago

"The journey was a success and the ride was smooth The driver’s appearance was good and he was very helpful The vehicle was clean and comfortable"

Would they recommend: Yes

Operator replied on 15th April 2019, 11:19am:
"So glad that you had a good journey"


(5/5)

2 weeks ago

"The driver (George) arrived promptly half an hour before the pick up and was very accommodating throughout both legs of the journey, the bus was in good condition and comfortable. couldn't ask for more."

Would they recommend: Yes

Operator replied on 8th April 2019, 11:27am:
"Thank you Michael, I will pass your comments on to George"


(5/5)

4 weeks ago

"Driver arrived on time on both sides of the journey. Lovely friendly driver., mini bus very clean., new and comfortable"

Would they recommend: Yes

(5/5)

4 weeks ago

"Belinda was a delight to deal with and extremely helpful. The drive was perfect, no issues. Both drivers were lovely and i would definitely recommend."

Would they recommend: Yes

Operator replied on 20th March 2019, 11:14am:
"Thank you Sophie,"


(5/5)

1 month ago

"A reliable, punctual, all round good service!"

Would they recommend: Yes

(4/5)

2 months ago

"We had three journeys with CT, two of which were absolutely perfect! Coaches were always on time, drivers were so lovely and brilliant! Customer service from the office was superb, particularly Belinda who I spoke to often, she was extremely helpful. The out of hours helpline was really fast and responsive, which I was really impressed by. Also, the drivers were really accommodating when it came to getting our group onto the coach - trying to get 40 teenagers onto a coach on time at 8:45am isn't easy! But our driver was really forgiving when a few teens finally appeared about 10/15 minutes later. One of our trips wasn't as great as the others, due to complications with the driver and possibly the coach? He said his Sat-Nav wasn't working, and he had a back up which wasn't giving him the correct directions - so we had to sit at the front and direct him the whole journey. While it was funny at the time, we realised that other customers may not be as well-humored as us and may not take that so well. That was a little bit stressful, but we ended up getting back on time and that's what really matters. Overall, definitely a service we'd use again and recommend to others."

Would they recommend: Yes

Operator replied on 27th February 2019, 2:11pm:
"I am so sorry that you had some issues with one of your drivers, they are all given details of their journey 24 hours in advance to allow them to route plan. I will contact you for some further details so I can address this with the driver. Otherwise I am pleased to hear that your trips went well."


(5/5)

2 months ago

"Fantastic company to book with. I was recommended from a chingford c of e school. Belinda couldn't of been more helpful from the start to end of the booking and the driver Quasi was very professional from start to end. Thank you for your support."

Would they recommend: Yes

Operator replied on 21st February 2019, 10:52am:
"Thank you, so happy that we lived up to our recommendation"


(5/5)

3 months ago

"Had a good journey to and from the Cutty Sark Well presented drivers and extremely helpful Clean and comfortable vehicles"

Would they recommend: Yes

Operator replied on 31st January 2019, 11:52am:
"So happy that the school had a good day out"


(3/5)

4 months ago

"The good: * Payment process was really smooth * Scheduling was really easy * Driver showed up on time with no issue The bad: * We had asked for room for 17 people + 1 checkin & hand luggage each. We were recommended a 29 seater. Upon arrival, we saw that it did not have a luggage cabin. As a result, we had to put all the luggage on the seats (which took about 40 minutes to load), and with that, we barely had enough seats to sit. It was also a dangerous drive as the luggage was all stacked on each other. * The driver had a lot of issues with directions, leading to us missing an exit multiple times adding on additional time to circle back. I had to signal to the driver that the turn was missed as he didn't notice"

Would they recommend: Yes

Operator replied on 8th January 2019, 12:25pm:
"I am sorry that you had issues with the driver and direction. I am more concerned by your comments regarding the luggage as the vehicle you had has full underbody luggage lockers"


(4/5)

5 months ago

"Great coach, good journey. Would use again"

Would they recommend: Yes

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3 Church View Close
Shirland
Derbyshire, DE55 6BZ
United Kingdom

Company Registered in England No: 8883045
VAT Registration No: 184097777

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