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Cawthorne's Travel Ltd

Established in 2016

Average rating:


(4.70 out of 5 from 40 reviews)

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Customer Reviews

Average rating:


(4.70 out of 5 from 40 reviews)

Showing reviews 1 to 10 of 40

(5/5)

10 months ago

"We booked Cawthorne's for a family celebration trip to a restaurant in the Peak District. Unfortunately it was necessary to cancel due to Covid 19. In these difficult circumstances Cawthorne's could not have been more helpful and immediately agreed to refund our deposit. We would not hesitate to use them or recommend them in the future."

Would they recommend: Yes

(5/5)

More than a year ago

"Unfortunately due to covid 19 the trip had to be cancelled the lady on the phone was very helpful in postponing the trip till a later date"

Would they recommend: Yes

(3/5)

More than a year ago

"Both drivers were 20 minutes late on arrival and we weren’t given a drivers phone number so this was a big issue. The coach was clean and comfortable and we luckily still arrived on time. The drivers were nice but were not aware of where we were going or what time we were being picked up in the evening despite me having confirmed this with the company many times. Not too impressed with this."

Would they recommend: No

Operator replied on 28th February 2020, 5:53pm:
"Hi, we apologise for the vehicles arriving late, after checking the tracker vehicles were sat stationary at the pick up point 6 minutes after the required time.. I was in contact on the morning advising where the vehicles were on the tracking device. Drivers had the address provided but when checking with the organiser this had changed and each group/vehicle organiser had different address of the destination. As the drivers were unable to stay at the destination due to parking restrictions they passed a mobile number on so they could be contacted when you were ready to be picked back up for the return. Obviously the tracker and drivers reports are different to yours and can only presume their has been some slight miscommunication on the day which we apologise for from any on our side of things. But we are always willing to work with customers to elevatate any problem as customer service is highly important and welcome feed back of any kind."


(5/5)

More than a year ago

"On time. very pleasant driver and journey. The bus was warm and comfortable."

Would they recommend: Yes

(5/5)

More than a year ago

"Booked for ladies trip to Liverpool. Excellent service early both ways. Drivers pleasant. Will use again Thank you"

Would they recommend: Yes

(5/5)

More than a year ago

"Arrived to collect and pick up after the event on time, no issues at all. Driver very helpful The coach was clean and comfortable, excellent service, thank you."

Would they recommend: Yes

(5/5)

More than a year ago

"The Journey went very smooth, the driver was very attentive, he was punctual and on time! The bus was very clean, the air con had broken so our journey there was very hot and but on the way back fine as it was night and cooler. The service was fantastic and I would certainly use this company again."

Would they recommend: Yes

(5/5)

More than a year ago

"Arranged a family trip to Scarborough beach. It was a lovely trip, very pleasant experience. Driver was very helpful and able to guide us where to go. The journey was very smooth there and back. Would reccommend 10/10. Will book again soon. Thank you very much"

Would they recommend: Yes

(5/5)

More than a year ago

"5 star services driver arrived on the time wonderful journeys Thanks coach the hire.com"

Would they recommend: Yes

(5/5)

More than a year ago

"Driver arrived on time, was very helpful. The journey was very smooth."

Would they recommend: Yes

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Company Information

3 Church View Close
Shirland
Derbyshire, DE55 6BZ
United Kingdom

Company Registered in England No: 12066038
VAT Registration No: 184097777

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