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Cawthorne's Travel Ltd

Established in 2016

Average rating:


(4.72 out of 5 from 46 reviews)

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Customer Reviews

Average rating:


(4.72 out of 5 from 46 reviews)

Showing reviews 1 to 10 of 46

(5/5)

3 weeks ago

"Excellent driver very helpful will definitely use again"

Would they recommend: Yes

(5/5)

4 weeks ago

"Turned up on time both ways , vehicle was spotless and driver was first class, the whole booking experience was simple and efficient, will use Cawthorn for all our future golf trips"

Would they recommend: Yes

(5/5)

1 month ago

"Excellent service punctual and the driver even managed to drop people off on our road which I didn’t think would be possible"

Would they recommend: Yes

(5/5)

9 months ago

"The journey was lovely the driver was very quiet didn’t speak didn’t seem very friendly the vehicle was clean and tidy and was comfortable and was reliableThe time he came and the time he picked it up I would recommend a coach firm to my family and friends thank you"

Would they recommend: Yes

(5/5)

9 months ago

"Amazing driver, guests commented all through day how great and funny he was. There was an issue with the coach with a tyre but they dealt with it no issue and a new coach was available for evening. Had the coach all day for numerous trips to make it easier on guests can’t recommend them highly enough made the day go smoothly."

Would they recommend: Yes

(4/5)

10 months ago

"I booked through this company for a family day trip to the beach, I was very impressed with James’s customer service as I discussed the service I needed. The coach driver was on time and extremely patient. Due to unforeseen circumstances we were unable to get to the beach in which we choose but the driver was helpful in locating a beach nearby. The driver was informative and friendly. The coach was very comfortable and spacious. The only issue which I had was that the air conditioning was not working, which resulted in a few complaints due to the heat. Beside from that I was happy with the travel services and would use again."

Would they recommend: Yes

(5/5)

More than a year ago

"We booked Cawthorne's for a family celebration trip to a restaurant in the Peak District. Unfortunately it was necessary to cancel due to Covid 19. In these difficult circumstances Cawthorne's could not have been more helpful and immediately agreed to refund our deposit. We would not hesitate to use them or recommend them in the future."

Would they recommend: Yes

(5/5)

More than a year ago

"Unfortunately due to covid 19 the trip had to be cancelled the lady on the phone was very helpful in postponing the trip till a later date"

Would they recommend: Yes

(3/5)

More than a year ago

"Both drivers were 20 minutes late on arrival and we weren’t given a drivers phone number so this was a big issue. The coach was clean and comfortable and we luckily still arrived on time. The drivers were nice but were not aware of where we were going or what time we were being picked up in the evening despite me having confirmed this with the company many times. Not too impressed with this."

Would they recommend: No

Operator replied on 28th February 2020, 5:53pm:
"Hi, we apologise for the vehicles arriving late, after checking the tracker vehicles were sat stationary at the pick up point 6 minutes after the required time.. I was in contact on the morning advising where the vehicles were on the tracking device. Drivers had the address provided but when checking with the organiser this had changed and each group/vehicle organiser had different address of the destination. As the drivers were unable to stay at the destination due to parking restrictions they passed a mobile number on so they could be contacted when you were ready to be picked back up for the return. Obviously the tracker and drivers reports are different to yours and can only presume their has been some slight miscommunication on the day which we apologise for from any on our side of things. But we are always willing to work with customers to elevatate any problem as customer service is highly important and welcome feed back of any kind."


(5/5)

More than a year ago

"On time. very pleasant driver and journey. The bus was warm and comfortable."

Would they recommend: Yes

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Company Information

3 Church View Close
Shirland
Derbyshire, DE55 6BZ
United Kingdom

Company Registered in England No: 12066038
VAT Registration No: 184097777

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