Get a quote

Get a direct quote from the operator

Castle coaches

Established in 2015

Average rating:


(4.42 out of 5 from 62 reviews)

Read Reviews

(48)
(5)
(2)
(1)
(6)

Customer Reviews

Average rating:


(4.42 out of 5 from 62 reviews)

Showing reviews 11 to 20 of 62

(1/5)

7 months ago

"The minibus did not turn up. I spoke to the company the night before and was told everything was fine and they would be there as promised. I called 16 times after waiting over an hour not one call was answered I also tx and emailed. Because they did not turn up my hen party missed the event that we had all booked and paid for. Overall this company is a total RIP off DO NOT USE THEM."

Would they recommend: No

Operator replied on 8th May 2019, 10:31am:
"The vehicle which was assigned for the booking did not start and at 5am it left me no option to cancel and I had sent email as I didn’t phone because it was so early. I refunded customers initial deposit without hesitation and offered to continue with the return journey. Unfortunately in transport there can be delays/cancellations at short notice. It is not something we have control over but we do try our best to arrange alternative before we cancel."


(5/5)

8 months ago

"Can't speak highly enough of the service. The journey went without a hitch. We were picked up from out hotel as planned, dropped off right outside the arena and collected on time as planned. The driver was very friendly and helpful. Everyone was well pleased with the service."

Would they recommend: Yes

(5/5)

8 months ago

"Communication up to the journey was great, driver was promptly on time, smooth journey there and back, and good communication for the return journey too. Would definitely use again!"

Would they recommend: Yes

(5/5)

8 months ago

"Great service from this company will be using again 100%. Good communication prior and during, excellent many thanks."

Would they recommend: Yes

(5/5)

8 months ago

"Fantastic! Service was great! Driver was helpful and courteous. Everyone commented on how good it was. Really pleased. Definitely using this company again"

Would they recommend: Yes

(4/5)

8 months ago

"The vehicle contents listed on the advert were not on the actual vehicle that arrived. This included the below which was listed but was actually not there... - Curtains - DVD Player - Laptop Powerpoints - USB Charging Points Apart from the above not being available, the driver was really friendly."

Would they recommend: Yes

(5/5)

8 months ago

"Amazing Journey to Pryzm Birmingham from a Leamington Bar. Driver was able to pick me up last minute from my house and then collect the remaining guests. The bus was very clean and well lit and had 16 seats. We got dropped outside the location & it was disscussed that whenever we were ready to be picked up the coach would be with us within 20 mins! Which everyone was super happy with, I pre-paid in advance so we didn’t have to carry cash on the night and the driver gave me the best deal and even did the maths for me to split it between all the guests. Everyone was thrilled with the whole experience! Fully recommend!"

Would they recommend: Yes

(5/5)

9 months ago

"Journey went very well. Driver was friendly and accommodating. Vehicle was a little dated but was clean and comfortable and suitable."

Would they recommend: Yes

(5/5)

9 months ago

"Journey went well, the driver was friendly, efficient and accommodating, the vechile was clean, comfortable and it was an enjoyable day!"

Would they recommend: Yes

(5/5)

11 months ago

"The vehicle arrived on time and was clean, comfortable, with lots of luggage space (we had ski's and snowboards plus cases) The driver was pleasant and very professional. Would recommend Castle Coach's to family and friends."

Would they recommend: Yes

Get a Quote

For Operators

Login
Register
Operator Terms

For Developers

API Reference

Partners

Proud sponsors of Derby County Ladies

Company Information

3 Church View Close
Shirland
Derbyshire, DE55 6BZ
United Kingdom

Company Registered in England No: 12066038
VAT Registration No: 184097777

info@trustedtravelreviews.co.uk