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Ambassador Line Limited

Established in 1983

Average rating:


(4.84 out of 5 from 44 reviews)

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Customer Reviews

Average rating:


(4.84 out of 5 from 44 reviews)

Showing reviews 1 to 10 of 44

(5/5)

3 days ago

"Coach arrived early, which was great as we were able to get everybody on board in time for departure. The journey itself was without incident both ways and the seating was more than comfortable. The driver himself was friendly and presentable, as was the coach, which was clean and tidy. This was an important company event, and the coach journey was important for everything to go smoothly, which it did. I'd highly recommend this coach company, and will look to use them again should any similar events occur in the future."

Would they recommend: Yes

Operator replied on 26th October 2021, 7:46am:
"Thank you for your review."


(5/5)

2 months ago

"Journey was smooth and coach comfortable. Coach also very clean. Driver was okay but parked 30 mins away from the agreed pickup location which was frustrating."

Would they recommend: Yes

Operator replied on 31st August 2021, 8:25am:
"Good morning, thank you very much to your review. The driver collected you from the official collection point for the festival as emailed to you on Friday 27th after I researched this."


(5/5)

2 months ago

"Journey from London to Southend then return trip from Southend on sea to London 6 days later. The journey was comfortable for us all. The driver was welcoming and very helpful. The driver was well presented, couch was very clean. Enjoyed and will use again. Thank you very much. It helped to make our family hoilday stress free."

Would they recommend: Yes

Operator replied on 31st August 2021, 8:23am:
"Good morning, thank you very much for your review."


(5/5)

4 months ago

"our driver William was so nice and helpful during the day. the journey was smooth, the coach was clean and he was so nice to speak to and helped us out greatly. he was so nice to deal with and all the passengers on the coach wanted me to extend my thanks to William as he was truly great and kind to all of us and was a highlight for the trip for us. Thank you!"

Would they recommend: Yes

Operator replied on 31st August 2021, 8:26am:
"Thank you very much for your review."


(5/5)

More than a year ago

"Really great service from both drivers. Martyn collected us at 07.00 on the Friday and got our group of 23 to Stansted Airport in plenty of time for our stag trip to Prague. Billy collected us from Stansted at midnight Sunday and despite the numerous road closures on the M25, got us safely back in good speed. Both drivers kept regular contact with me via text and there were no issues in finding the coach at the airport on our return. I would happily recommend Ambassador’s services for your coach requirements."

Would they recommend: Yes

Operator replied on 17th September 2019, 2:39pm:
"Good afternoon, Thank you for the taking the time to leave your feedback, it is very much appreciated. Regards Chris, MD"


(5/5)

More than a year ago

"Our journey to West Wittering with William was very smooth and we were very happy with it. William was very warm, friendly and helpful throughout the journey. The vehicle was very clean and comfortable. We were very happy with the service and enjoyed our journey. I would definitely recommend Ambassador Line coaches."

Would they recommend: Yes

Operator replied on 17th September 2019, 2:39pm:
"Good afternoon, Thank you for the taking the time to leave your feedback, it is very much appreciated. Regards Chris, MD"


(5/5)

More than a year ago

"Excellent"

Would they recommend: Yes

Operator replied on 17th September 2019, 2:39pm:
"Good afternoon, Thank you for the taking the time to leave your feedback, it is very much appreciated. Regards Chris, MD"


(5/5)

More than a year ago

"We had an excellent journey with Ambassador Line. Our driver, David, was incredibly friendly and helpful - he arrived in plenty of time and put up very well with a bus full of children! Would happily book again."

Would they recommend: Yes

Operator replied on 17th September 2019, 2:39pm:
"Good afternoon, Thank you for the taking the time to leave your feedback, it is very much appreciated. Regards Chris, MD"


(5/5)

More than a year ago

"Despite a last minute change of plans due to the weather, John our driver and Ambassador made sure we still had a great afternoon out by allowing us to “tour the chilterns” instead of heading to Hampshire. Great service and would book again!"

Would they recommend: Yes

Operator replied on 17th September 2019, 2:40pm:
"Good afternoon, Thank you for the taking the time to leave your feedback, it is very much appreciated. Regards Chris, MD"


(5/5)

More than a year ago

"The coach was about 1hr late to pick us up which was not satisfactory as I specifically stated when booking that I would like the coach to be punctual. The company did call to notify me that the driver will be late. If the lateness was like 5 or 10 minutes it would have been fine but 1hr was too much. The driver was on time for the return journey which was nice."

Would they recommend: Yes

Operator replied on 23rd July 2019, 12:51pm:
"Dear Gbolahan, thank you for taking the time to review us- I am very sorry that the driver was late for your collection, unfortunately he had broken down at home and we helped to get him back up and running straight away. Please try us again in the future to see our true colours and we will also offer a 10% discount."


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Company Information

3 Church View Close
Shirland
Derbyshire, DE55 6BZ
United Kingdom

Company Registered in England No: 12066038
VAT Registration No: 184097777

info@trustedtravelreviews.co.uk