« go back

LCDC Transport Ltd

LCDC Transport Ltd

LCDC Transport Ltd has an average score of 3.73 out of 5 from 15 reviews

Contact Name:
Olivier GBE

Telephone:
07703677669

Email:
olivier.g@lcdctransport.co.uk

Showing reviews 1 to 10 of 15

Luke Hannigan, NW1 0DR

(5/5)

22nd October 2018, 1:47pm

"Great, driver was friendly, on time and accommodated all of our requests! Vehicle was clean and comfortable."

Would they recommend: Yes

Customer, London

(3/5)

16th October 2018, 1:38pm

"The journey overall was fine, but our driver was rude. We had a party of 13 and 4 of us was late(10-15mins) meeting him for circumstances we could not change, so he was clearly annoyed and started to threaten us that he would leave without us if we weren’t on time for the pick up. Firstly, I understand that waiting around for people who are late can be very annoying however he had to stay at the drop off location until it was time to pick us up so even if we were late in the morning, his time is not being inconvenienced. Secondly, you can’t speak to customers even if we LOOKED young like we are children, you can explain to us the consequences of being late and remind us to be on time for the pick up. Overall felt like the driver made the journey uncomfortable because he got too emotional because of us being late and then towards the end he was scared of us not being on time again so he kept sending passive aggressive texts even after I assured him we would be on time. This was last resort because of the reviews I read, I was meant to book other coach hires that were more expensive but they were all unavailable when I tried to reserve. If customer service is not a big deal and you just want to get to your location then this company is fine but you get what you pay for."

Would they recommend: Yes

Customer, Bromley

(1/5)

3rd August 2018, 1:16am

"Company cancelled on me less than 48 hours in advance with no reasonable explanation. Absolutely outrageous! Would not recommend!"

Would they recommend: No

Customer, London

(4/5)

29th July 2018, 9:50am

"Journey was good from Essex to thorpe park and good price too. Driver was half hour late on pick up but stayed half hour later to compensate time missed at Thorpe park. Communication wasn't great as phone was off in morning and abit rude at the end of the day when we couldn't find the vehicle but otherwise the journey was good and would probably use again."

Would they recommend: Yes

Claire, Buckhurst Hill

(5/5)

19th July 2018, 9:16am

"Friendly driver who was on time and bus was clean etc"

Would they recommend: Yes

Jacinta, London

(1/5)

16th May 2018, 9:52am

"Driver was clueless where to pick us up. We needed a pick up from Luton airport, when I first phoned he was in the mid term car park?? he expected us to get a bus from outside to him at first. He kept saying it's my first time here as if it was a reasonable excuse- but he should have been more prepared for his journey and looked up where to go. Furthermore the website actually advertises they do airport pickups so he shouldn't have been this clueless, and I would never have booked if I known I would receive someone like this. After a few phone calls we managed to get him to agree to come to the drop off/pick up point to meet us. Then when he got near the area we saw him driving about 10 miles per hour in no rush to get too us. In all it took 20-30 mins from the time we were waiting outside till we finally got into the mini bus. ( This was at 3am in the morning- not what you want!) then when we were in the mini busy he drove incredibly slowly, getting overtaken by every other car/bus/lorry. All in a simple journey got made into a long unorganised mess of one. I would not recommend!!"

Would they recommend: No

Customer, Dartford

(5/5)

1st May 2018, 10:47pm

"Trouble free. Driver courteous. Rang when thought was going to be late due to traffic."

Would they recommend: Yes

Alison Lawrence, Essex

(5/5)

11th December 2017, 9:03am

"Great communication, our driver Oliver was very competent, friendly and flexible. Would highly recommend."

Would they recommend: Yes

Florence, Welwyn Garden City

(1/5)

7th November 2017, 2:54pm

"Unfortunately the driver allocated to this job did not turn up. Upon trying to contact them, the number provided would not ring. I then contacted the company directly. Our driver was still in bed and we would have to wait a further 25 minutes in the cold. Eventually being picked up 45 minutes after the booking time. I had booked and paid for this service in advance with the confidence our driver would be there after confirming the booking over the phone. No refund was offered."

Would they recommend: No

Sam, Harlow

(5/5)

30th October 2017, 8:41am

"Oliver arrived early, easy journey down to Chigwell for us in a nice clean minibus. He was waiting when we finished and got us back safely. He was also happy to drop a couple of people off afterwards, which hadn't been pre-agreed, and this was excellent service."

Would they recommend: Yes

Trusted Travel Reviews