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Jackies Coaches

Established in 1988

Average rating:


(4.73 out of 5 from 85 reviews)

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(75)
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Customer Reviews

Average rating:


(4.73 out of 5 from 85 reviews)

Showing reviews 11 to 20 of 85

(5/5)

More than a year ago

"The whole experience with Jackie's was a delight. The driver, Michael was lovely, helpful and the drive was comfortable. The coach was great. I will use them all of the time. Thank you."

Would they recommend: Yes

(1/5)

More than a year ago

"The driver was falling asleep while driving the coach. He said he was struggling because of the heat and he had been on the road since 8am (it was 3: 30pm when he began to fall asleep). I tried to call the Jackie's Coaches, but no one answered. I left a voicemail and no one called me back. Luckily the passengers made it to their destination alive, but they had to intervene and get the driver to pull over, rest and drink coffee/energy drinks. He started to fall asleep again after the first rest stop, so they had to get him to pull over for a second time. I'm not impressed that the driver was falling asleep on the road, and after something as serious as that, the company couldn't even be bothered to call me back."

Would they recommend: No

(5/5)

More than a year ago

"Fantastic service, our driver Steve was on time for pick up and collection. The group of 12 of us changed our collection point on the day with no issues at all."

Would they recommend: Yes

(5/5)

More than a year ago

"Driver turned up early ready for a departure on time. Friendly driver, allowed music. Driver stayed at the destination until returning our group"

Would they recommend: Yes

(2/5)

More than a year ago

"The driver was rude and appeared openly frustrated about the number of passengers, although it was made clear that the bus would be at full capacity when booking. He also made those directly behind him wear masks, which was not stipulated also on booking."

Would they recommend: No

Operator replied on 25th July 2022, 9:24am:
"Hi Megan Thank you for your feedback. We will be having the driver in question in for a full review on his manner. Apologies"


(5/5)

More than a year ago

"Great driver , great pick ups, great journeys thanks !"

Would they recommend: Yes

(4/5)

More than a year ago

"Prompt for pick up, very kind and helpful. Went slightly the wrong way when leaving Swindon but soon turned around and went the right way. Sticking to a lane on roundabout wasn't the greatest and I did worry a few times that we may be hit by other vechiles. The minibus was very clean and comfortable."

Would they recommend: Yes

(5/5)

More than a year ago

"It was brilliant. Driver was great. Vehicle was clean and comfortable. He went above and beyond providing our party with a karaoke machine for the ride home. Highly recommend"

Would they recommend: Yes

(5/5)

More than a year ago

"Great experience with Jackie’s coaches. They were punctual, knowledgable about the area and adapted our journey last minute to accommodate our plans."

Would they recommend: Yes

(5/5)

More than a year ago

"Both drivers arrived exactly on time for both journeys. The coaches were clean and comfortable. The drivers were helpful and pleasant. The driver on our return journey didn’t seem to mind our singing too much either! I would recommend this company for cost, communicating well with us and for comfort."

Would they recommend: Yes

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Company Information

3 Church View Close
Shirland
Derbyshire, DE55 6BZ
United Kingdom

Company Registered in England No: 12066038
VAT Registration No: 184097777

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