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CT Plus

CT Plus

CT Plus has an average score of 4.53 out of 5 from 36 reviews

Contact Name:
Belinda Nicholls

Telephone:
0330 355 1515

Email:
coachhire@hctgroup.org

Showing reviews 1 to 10 of 36

Customer, Hackney

(5/5)

16th September 2018, 7:17pm

"Friendly staff. Highly recommend"

Would they recommend: Yes

Customer, London

(3/5)

4th September 2018, 8:20am

"Driver turned up 15 mins late.. he was casually dressed.. seemed like he was in a rush considering he was late.. never read his job sheet til he got here then questioned the time when we was returning seemed a bit impatient.. the coach wasn't all that clean.. it was a bonus to have a toilet on the coach even though the toilet on the coach wasn't clean.. the material on the coach was smelling.. saying that he drove us to margate and back safely.. had a gd day overall.. thanks"

Would they recommend: Yes

Marylyn, London

(5/5)

22nd August 2018, 1:41pm

"Pick up according to agreement. Driver very informative about journey times and comfort stop. Feedback from group members centred on the comfort of the coach and drive."

Would they recommend: Yes

Nadia, Walthamstow

(2/5)

14th August 2018, 8:13am

"We hired a 50 seater to Margate. The driver we met was not friendly, we had a 2 hour journey and the coach radio was terrible with very bad sound and reception problem. We bought our own CDs but the CDs didn’t work as the coach CD system was so old and not working. The coach driver did not even have an auxillory cable that I expected him to have to enable us to connect to our mobile devices for music. The coach speakers where bad with background noice. The coach itself was clean and had good seats. Just the sound system was a complete let down."

Would they recommend: No

Operator replied on 11th September 2018, 1:28pm:
"Hi Nadia, I am sorry that you were disappointed with the coach. We do not advertise CD/Stereo facilities on board the vehicle as they are not supposed to be used"


olabode ogunya, St Olave's church,woodberry down London

(3/5)

13th August 2018, 4:33pm

"The drivers were good and well presented, I booked for a 90 passengers coach but got 86, ( 4 seats short) there were no toilets onboard for a journey that lasted over two hours too bad."

Would they recommend: Yes

Customer, North London

(4/5)

12th August 2018, 11:10pm

"Journey was okay, took a little longer than anticipated. Driver was very kind. The coach cd system did not work which was a shame given the long journey and the air con could not be turned off so it was quite chilly coming back."

Would they recommend: Yes

Customer, London

(1/5)

11th August 2018, 6:54am

"My journey didn’t happen because they cancelled my trip 2 days before the date. Worst customer service. I wouldn’t use them again"

Would they recommend: No

Operator replied on 11th September 2018, 1:23pm:
"The trip was cancelled as payment had not been received. Despite trying to contact you via various means for three days prior to cancellation no contact or payment was made and we were left with no choice but to cancel the booking"


Customer, West Hendon

(5/5)

7th August 2018, 3:47pm

"HCT was very accommodating and good humoured, after a mistake on OUR part cause the wrong buses arrive. HCT saved the situation by arranging for a larger coach to be made available to us. Our service users had a great day out Thanks to HCT"

Would they recommend: Yes

Walthamstow Stadium Area Residents/Community Association, Waltham Forest

(5/5)

6th August 2018, 4:12pm

"Our Association had use of a 47 seater coach for a daytrip to Southend on 4th August 2018 comprising passengers of all ages. The coach was comfortable and clean. We had some passengers with disabilities who had the option of using a fixed wheelchair space or transfer. Our Driver George was professional, smart and extremely helpful. Baggage and buggies etc went into the spacious lockers under the vehicle which arrived early on both the outward and homeward journey. Although it was about 35 degrees outside on the return journey the vehicle was cooled to a comfortable temperature. Will use this service again and would highly recommend."

Would they recommend: Yes

linda thomas, london, SW3

(5/5)

6th August 2018, 1:43pm

"Good and detailed responses to initial enquiry. Friendly helpful staff when calling to discuss trip. Lovely driver who arrived on time and went above and beyond what was expected. Good office back up during the day out."

Would they recommend: Yes

Operator replied on 6th August 2018, 2:20pm:
"So happy that you had a good experience"


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