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Candy Executive Coaches

Candy Executive Coaches

Candy Executive Coaches has an average score of 4.09 out of 5 from 33 reviews

Telephone:
01753 680202

Email:
candycoaches001@gmail.com

Showing reviews 1 to 10 of 33

Customer, London

(1/5)

13th July 2018, 2:58pm

"We booked an end of year school trip and at 1am the night before, we received an email reporting that the coach had broken down and cover could not be found. The children and parents were devastated that we had to cancel their trip on that morning and the company had no effective contingency plan in place acknowledging and preparing for these risks."

Would they recommend: No

Fatima, Harrow

(5/5)

2nd July 2018, 10:28am

"The journey was amazing. The driver was so patient with us although we was loud and the manager was so nice. The timing was perfect and the coach was so comfortable. It was a very nice trip and I most enjoyed the trip because of the coach."

Would they recommend: Yes

Operator replied on 2nd July 2018, 10:44am:
"Thank you Fatima I am glad you had an enjoyable journey Carol"


Customer, Slough

(1/5)

1st July 2018, 8:36pm

"probably the worst coach journey ever! Some points which i have emailed candy coaches about but had no response. Here are our observations and experience of the journey. - The coach was meant to pick us up at 7.05 but it arrived around 7.45 this meant instead leaving at 7.30 we left around after 8am. - The coach was old and dusty throughout. This caused discomfort to a number of people especially those who were asthmatic. - The seats were held together with duct tape. - There were coolant issues with the coach which meant the coach had to go at a slower speed and furthermore we had to make an unscheduled stop at a service station for a water top up which delayed our arrival time at Bournemouth. - The heating was left on in the coach when it was 26 Degrees outside which made the 4 hour journey there and back unbearable. - Once we got there Jason was going to drop us off about 15 minutes walk away from the agreed point near the beach (post code BH2 5AA) and he had to be eventually persuaded to drop us off at the right place. - There was no PA system - There was no Air con because of this as mentioned earlier the journeys there and back were very uncomfortable. - Although everyone had a good time on the beach but were not very complementary about the coach facilities and whole journey. As organisers of the event it was very challenging for us to keep everyone calm. To top this all communication from carol was very minimal. Only time she answered the phone was to take money and tell us the coach was going to be late. You get what you pay for. They are cheap but beware, if you book with them, expect the worst. you have been warned."

Would they recommend: No

Brian Hobbs, Tadworth

(5/5)

29th June 2018, 9:00am

"The coach arrived early,there were three pick up points which was completed quickly and we were on our way by 10.30, the driver was smartly dressed and very helpful,the journey was comfortable,it was a hot day so the air conditioning was well received,the journey was quicker than we thought despite some heavy traffic on th M25."

Would they recommend: Yes

Chris Raine, Maidenhead

(4/5)

26th June 2018, 8:58am

"20 went on journey to Leeds Castle enjoyable trip slight misunderstanding about stop off at restaurant on way but this was sorted. Carol had to get substitute coach at last minute. Good value for Money"

Would they recommend: Yes

Operator replied on 26th June 2018, 10:33am:
"Thanks Chris sorry if the driver was a little confused he did have all the details hope you had an enjoyable day"


Donna knight, Swanley

(5/5)

23rd June 2018, 2:31pm

"Fantastic service! Really superceeded all expectations. Would definitely book again in the future."

Would they recommend: Yes

Operator replied on 23rd June 2018, 3:18pm:
"Hi Donna thanks for great review hope you enjoyed the after party Carol and John"


Shereen davis, London

(5/5)

18th June 2018, 11:20am

"Journey went amazingly well.. there were no problems what so ever.. driver was on time and very professional, was very patient as there were small excited kids on board and was also extremely helpful will definatly use them again and again. Coach was very comfortable everything was in working order... thank you for your services"

Would they recommend: Yes

Operator replied on 22nd June 2018, 2:06am:
"Glad you enjoyed your day recommend to friends have availability in August for another trip"


Virginia Girtz, Shalford

(5/5)

11th June 2018, 11:26am

"Our bus driver, Tom, was brilliant. We had asked Candy Coaches if we could have a slight detour on the way back to drop some passengers off in Hindhead, and our driver Tom was kind enough to make 3 additional drop offs on the way back so that all our passengers could get home safely. He was prompt picking us up and dropping us off. We would definitely hire Candy Coaches again."

Would they recommend: Yes

Customer, Crawley

(5/5)

4th June 2018, 10:35am

"Very good service. We hired a coach for our wedding guests and all went as planned."

Would they recommend: Yes

Operator replied on 4th June 2018, 12:44pm:
"Many thanks Pauline hope everyone had a great day Carol"


Customer, Eltham

(5/5)

8th May 2018, 11:23am

"Excellent day out and our coach driver was professional, helpful and friendly"

Would they recommend: Yes

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